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Windows 2000 won't load Windows connected to network


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#1
piper

piper

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I have three Windows 2000 computers that won't load Windows this morning while connected to the network. They each get past the domain log in, but that's it - no desktop, icons, or anything. If we disconnect the network cable, they boot and load Windows fine, and we can reconnect the network cable with no problems. I tried booting to last know good configuration on one of those computers, but I got the same result. Symantec Antivirus CE 10 shows no virus/threat activity. Additionally, of those three, I can confirm that only one downloaded/installed the Microsoft updates from yesterday. I also have two other W2k and one WXPP computer that are operating okay.

Thanks.
Linda
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#2
gerryf

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what programs that launch at startup access network resources ?

do the pcs access a shared network resource that others do not?
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#3
piper

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All the workstations have the same mapped drives. At least one of the workstations opens Outlook (MAPI) at start up. One other one starts MSN Messenger. I've already been on the phone with Symantec and we don't have start up scans, scanning of network drives, and there were no scans running during the boot ups. I plan to test booting into safe mode, logging into the local machine with the network cable attached, and uninstalling the MS updates from yesterday. I'll post the results.

Thanks.
Linda
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#4
gerryf

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I see you are still waiting....I do not know if you are waiting for me to reply....I was waiting to see the results of your plan of action
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#5
piper

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The problem was a mapped drive to a computer that is down. Once I disconnected the mapped drive and took the specific program out of startup that looked for that map, the three computers loaded Windows with no problem. Why it didn't affect the other W2k computers, I don't know, but there it is. For what it's worth, I was able to log on to one of the computers a different network user with the drive still mapped and the program in startup without a problem.

Thanks.
Linda
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#6
gerryf

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hmm, interesting....wonder if they users had the drives open when they shut down?
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