Try the following:Start
Type: regsvr32 dmocx.dll
If the above command does'nt work please continue on with the next step Please be careful as the following steps involve editing registry settings. Editing the registry can be dangerous, and you should only continue with this step if you feel totally comfortable with this risk.Start
type in regedit
Click on file
. Select a location in the Save in
section that will be easy to locate(such as your c: drive), put "BACKUP"
in the file name section, make sure the all
radio button is selected in the "Export Range
section. then click save.
This will make a back up of your registry so that you can restore it if something goes wrong
Check the permissions of the following key in regedit:HKey_Local_Machine\SYSTEM\CURRENTCONTROLSET\ENUM
Steps for checking permissions of the above key:Start
Go to: HKey_Local_Machine\SYSTEM\CURRENTCONTROLSET\ENUM
On the left-pane, Right-click on ENUM
and choose Permissions.
In the new dialog box, check if, either Everyone
permissions, your user has read
permissions, or if System
is listed and has Read & Full Control
If not :
Click on Add
, Choose SYSTEM
from list, click on Add
, Click on OK
Click on OK
Do the above steps to add permissions to this key to both the Everyone
group, and your current user profile
If the above command does'nt work please continue on with the next step
Click Start, Run, type services.msc
, and then click OK
Double-click Plug and Play
If you receive a Configuration Manager message, click OK
In the Startup Type list, click Automatic
, and then click OK
Restart the computer.
If the above steps do not work then Please go to the malware
forum in my signature and follow the instructions at the top....Especially the CLICK HERE
That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT
forum with "POSSIBLE ROOTKIT"
in the title.
If you are still having problems after getting a clean bill of health from the malware expert, please return to this