Please goto Start
--> type EVENTVWR
and press OK
--> Now, look under the System
log for any errors and/or warnings. If you find any, please post the relevant heading, along with the details inside by double clicking on the error/warning, and then copy/pasting the information from within.
When you lose interent activity, can you regain a connection by going to Start
--> type CMD
--> press OK
. Now type:
- ipconfig /release -- wait for the connection to release; then
- ipconfig /renew -- wait for the connection to re-establish, or alternately for an error message to display -- if it is an error message, please post the message.
If you restart your computer into Safe Mode with Networking, do you still become disconnected?
Please download LSPFix from here
. Run the LSPFix.exe that you have just finished downloading, and please list all of the protocols that are in the 'Keep' and 'Remove' list; if there are protocols in the 'Remove' list, then please don't click 'Finish>>'. Simply close the program by pressing ALT+F4 or the Close [x] button.