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Outlook types wrong characters


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#1
vsalzman

vsalzman

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I have two users who intermittently experience the same problem with Outlook. When they try to type a period, they get the > character. They do not have Caps Lock on, I have checked this for myself as I didn't really believe them! All of the other characters are fine. It will just start happening and then go away on its own. We are running Outlook 2002 with all of the latest service packs. One user is on WinXP, the other is on Win2k. Has anyone had this problem before? Thanks!
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#2
dsenette

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it almost sounds as if the shift key is stuck...for like a second....byt...you would expect other characters to come out capatalized as well...clean the keyboards?
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#3
vsalzman

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I thought about sticky keys too, have replaced the keyboard for one user and got the same results. Thanks for the quick reply!
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#4
gerryf

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you replaced the keyboard with a similar (ps2 > ps2)

What if you use a usb keyboard

Anything showing in eventvwr?
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