[wannabe1]

It may be. Check the Device Manager though and see if all the devices are installed properly. (Not marked with ! of ?)

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i believe it was agp44?

[disturbd17]

i believe it was agp44?

[dsenette]

agp44.sys?

[dsenette]

or agp440.sys?

[disturbd17]

we think it was agp440.sys

[dsenette]

http://support.micro...kb/324764/en-us

[disturbd17]

also, PCI modem and Video controller (VGA Compatible)have !'s next to them

[wannabe1]

Hold off on the Microsoft fix for a second...it has been known to lead to the dreaded mup.sys hang which is much more difficult to recover from.

Let's look at some driver issues and a possible BIOS update...

wannabe1

[dsenette]

didn't know that wannabe...thanks for the catch! they really should remove that kb

[wannabe1]

Please post all the information you can on the following for us:

• Video Adaptor (make and model number)
• PCI modem (make and model number)
• BIOS version (version and date)

Try to run the chkdsk /r again from Command line. Click Start, then Run, type cmd, and click "Ok". In the Command window, type chkdsk /r and press "Enter". It will want to run on boot, as the drive is currently locked. Type Y and press "Enter".

wannabe1

[disturbd17]

Its not giving me any info on them, just that any info is unknown or not digitally signed. it does say that the drivers arent installed(code 28).

[wannabe1]

Download Everest Home Edition, burn the files to a cd, install it on your friends machine, and generate a report. This will give you ALL of the system information for that machine. Then post me the information. I want to look into updated drivers (particularly video drivers) and check to see if there is an updated BIOS version available for the motherboard.

[disturbd17]

EVEREST Home Edition © 2003-2005 Lavalys, Inc.

--------------------------------------------------------------------------------


Version EVEREST v2.20.405
Homepage http://www.lavalys.com/
Report Type Report Wizard
Computer MINE
Generator LVB II
Operating System Microsoft Windows XP Home Edition 5.1.2600 (WinXP Retail)
Date 2006-02-17
Time 16:33


see attatched Everest report in post #31

[disturbd17]

are there certain sections you want? apparently the whole report wont fit

[gerryf]

SAVE AND ATTACH the report