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BSOD 00D1


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#31
disturbd17

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ok

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#32
wannabe1

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Actually, everything I need is there except the model name and number of the actual machine. What I need is the model (Inpiron, dimension...) and the model number (4000, 5100...)

You can edit the report out to save us some room :tazz: ...they are pretty comprehensive reports. Just leave the header of the report, so we know it has been posted. (I have copied the report for reference)

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#33
disturbd17

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she's got an inspiron 2650
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#34
disturbd17

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was there anything else you needed for that?
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#35
wannabe1

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Ok....

There is a BIOS update available for that machine. Download and install whichever version best suits your needs. You can use the harddrive version if you can download it to her machine or transfer the downloaded files via cd.

BIOS Update

Then you should download and install updated video drivers. You need to uninstall the old drivers from Device Manager before installing the new ones.

Video Drivers

Be sure to read all the instructions pertaining to these procedures on their respective download pages... :tazz:

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#36
disturbd17

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ok so i ran both those apps and restart the computer and it seems to be okay right now, no bsod yet.
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#37
disturbd17

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the pci modem still has a !
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#38
wannabe1

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Dorry for the delay...I got called out unexpectedly.... :)

We haven't done the Modem yet...wanted to get the other two out of the way, first...BUT...there is very little information on the modem in the Everest report... :tazz:

Go to Device Manager, right click on the modem, and choose "Uninstall". Accept the change and reboot. Upon startup, Windows should detect and reinstall the device automatically.

Let me know how this goes.

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#39
disturbd17

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Alright no !'s. lookin good lookin good
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#40
wannabe1

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How's the machine running? How about bootups...no problems there?
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#41
disturbd17

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Everything seems to be awesome. Thank you soo much
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#42
wannabe1

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I'd say you are "good to go"! :tazz:

Glad we could help! :)

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