Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

PLEASE HELP


  • Please log in to reply

#1
kat_licup

kat_licup

    New Member

  • Member
  • Pip
  • 2 posts
I recently found out that my computer was infected by ccollgatee, I don't if this is connected to why Windows File Protection box keeps on appearing...please help. I would certainly appreciate it. Thanks. :tazz:
  • 0

Advertisements


#2
wannabe1

wannabe1

    Tech Staff

  • Technician
  • 16,645 posts
Let's let the malware experts deal with this one.

Please go to the Malware Forum and follow the instructions at the top....Especially the Start Here.

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- post a hijackthis log in THAT forum. Do Not reply to or "bump" your own topic...if it shows a reply, it may be overlooked as one that is being worked on.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.

wannabe1
  • 0

#3
TheWorm

TheWorm

    Member

  • Member
  • PipPip
  • 19 posts
Hi kat_licup.

For any virus/malware related problems, please read through this thread.

http://www.geekstogo...-Log-t2852.html
  • 0

#4
kat_licup

kat_licup

    New Member

  • Topic Starter
  • Member
  • Pip
  • 2 posts
ok thanks a lot i wasn't sure whether to post this in the malware category :tazz:
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP