[tgwoodske]

I upgraded my system from windows 98 to window xp and when I try to re-instale norton systemworks 2005 I get a setup error saying installation has failed. This happens when the down load is at the "updating component registration" stage.
Thanks for any help.

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upgrades are always problematic it seems

is this the only symatec product you have installed?

If so, look in c:\program files

for a folder called Symantec or Norton or Norton System works...present

Also look in C:\Program Files\Common Files for similar folders

If---IF--this is the only Symantec/norton program you have, I would rename those folders and try installing again

[gerryf]

upgrades are always problematic it seems

is this the only symatec product you have installed?

If so, look in c:\program files

for a folder called Symantec or Norton or Norton System works...present

Also look in C:\Program Files\Common Files for similar folders

If---IF--this is the only Symantec/norton program you have, I would rename those folders and try installing again