I think uninstall Norton is out of the question, because I had 5 licenses to use it, and I use them. If I uninstall it, probably Cd won´t work.
HiJack generated the following log
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Logfile of HijackThis v1.99.1
Scan saved at 11:34:20, on 19/2/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccProxy.exe
C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccSetMgr.exe
C:\Arquivos de programas\Norton Internet Security\ISSVC.exe
C:\Arquivos de programas\Arquivos comuns\Symantec Shared\SNDSrvc.exe
C:\Arquivos de programas\Arquivos comuns\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Arquivos de programas\Arquivos comuns\Microsoft Shared\VS7Debug\mdm.exe
C:\Arquivos de programas\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Arquivos de programas\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\Arquivos de programas\Analog Devices\SoundMAX\SMAgent.exe
C:\Arquivos de programas\Arquivos comuns\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Arquivos de programas\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Arquivos de programas\Java\jre1.5.0_01\bin\jusched.exe
C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccApp.exe
C:\Arquivos de programas\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Arquivos de programas\Uteis\eMule\emule.exe
C:\Arquivos de programas\Uteis\TimeTables\roz.exe
C:\Arquivos de programas\Windows Media Player\wmplayer.exe
C:\Arquivos de programas\Uteis\AdwareAlert\AdwareAlert.exe
C:\ARQUIV~1\NETSCAPE\NETSCAPE\NETSCP.EXE
E:\Downloads\Netscape\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = &
http://home.microsof...ss/allinone.aspO2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Arquivos de programas\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Arquivos de programas\Arquivos comuns\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Arquivos de programas\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Arquivos de programas\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Arquivos de programas\Arquivos comuns\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Arquivos de programas\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Arquivos de programas\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Arquivos de programas\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Arquivos de programas\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [RaidTool] C:\Arquivos de programas\VIA\RAID\raid_t
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Arquivos de programas\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [CorelDRAW Graphics Suite 11b] C:\Arquivos de programas\Corel\Corel Graphics 12\Languages\BR\Programs\Registration.exe /title="CorelDRAW Graphics Suite 12" /date=030206 serial=dr12wel-6341663-nkm lang=BP
O4 - HKLM\..\Run: [ccApp] "C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\ARQUIV~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [AdwareAlert] C:\Arquivos de programas\Uteis\AdwareAlert\AdwareAlert.Exe -boot
O4 - HKCU\..\Run: [MSMSGS] "C:\Arquivos de programas\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Skype] "C:\Arquivos de programas\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: Download with GetRight - C:\Arquivos de programas\Uteis\GetRight\GRdownload.htm
O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\ARQUIV~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Open with GetRight Browser - C:\Arquivos de programas\Uteis\GetRight\GRbrowse.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Arquivos de programas\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Arquivos de programas\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe
O14 - IERESET.INF: SEARCH_PAGE_URL=&
http://home.microsof...ss/allinone.aspO16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) -
https://www-secure.s...rl/LSSupCtl.cabO16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -
http://update.micros...b?1140180590171O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) -
https://www-secure.s...rl/SymAData.cabO17 - HKLM\System\CCS\Services\Tcpip\..\{774A8124-E6C5-4CF9-B81E-6AD2C89963A8}: NameServer = 200.204.0.10 200.204.0.10
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\ARQUIV~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccSetMgr.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Arquivos de programas\Norton Internet Security\ISSVC.exe
O23 - Service: Serviço do Auto-Protect do Norton AntiVirus (navapsvc) - Symantec Corporation - C:\Arquivos de programas\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Arquivos de programas\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\ARQUIV~1\ARQUIV~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Arquivos de programas\Arquivos comuns\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Arquivos de programas\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Arquivos de programas\Arquivos comuns\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Arquivos de programas\Arquivos comuns\Symantec Shared\CCPD-LC\symlcsvc.exe
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What must be done?