1. Computer when switched on seems to start normally.
2. The "Welcome" screen appears
3. Then a small box appears with the message:
Explorer EXE - Application Error
X The application failed to initialize properly (OXC0000022).
Click on OK to terminate the application
I click OK and then the Desktop screen appears but without any icons or toolbars. It just displays the Desktop landscapre picture and goes no further.
I was able to run AVG again (it wasnt fully ran the first time) and it found 2 more viruses that I had cleaned but I am clueless as to how to fix this error message. I cannot open internet explorer because I keep getting this error message. I tried to start AOL thinking maybe it would work, but nothing happens....what should I do?? I'm not sure how to get his computer specifications in the state the computer is in, if someone can tell me how to get it, I can provide it.