Device Manager says that "This device is working properly". I have uninstalled the CD burner and rebooted the machine, and I get the "new hardware found" message, but to no avail. Whenever a CD is inserted the green light on the front blinks away but that is all that happens.
Several months ago I went through the whole Malware routine, as recommended on the proper forum, and as far as I know my system is clean. The CD burner worked fine after that, so I don't suspect anything on that front.
Thanks in advance for any suggestions.