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computer crashes and games crash to desktop


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#1
jasonhnf

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Hi everyone i'm new :tazz: i have been haveing a problem with my computer for the past year... and i can't figure out whats wrong with it and i was wondering if any of you wonderful people could help me out? :)

first off let me just post what my computer specs are

Windows XP Service Pack 2
Gigabyte GA-7VTXE motherboard
Soundblaster Live! 5.1
ATi Radeon 9250 128 MB AGP 8x/4x/2x
AMD Athlon XP 1600+ 1.40 GHz CPU
1 256MB DDR RAM stick
Every single driver and bio has been updated.

now i'm haveing to type this in word because i wrote a long detail account of what has been going on with my computer for the past year, just to give anyone who is nice enough to help me out some idea as to whats wrong... well when i just about finished... guess what... my computer crashed on me... oh how much fun it was ripping every last stran of my hair out of my head... so i'm saveing every now and then... and then copying and pasteing this onto the forum with my new topic... so i may not write as much as i did cause i really don't want to type everything out all over again! it was so fustrating... anyways... so i have had this computer for about a couple of years now... my dad built it for me... and it has run great for me over the years... untill about a year ago... i bought a new CD+RW/DVD combo drive thing from samsung... installed it on my computer okay and it worked great... that when i started to notice the problems i have been haveing with my computer... and still problems i have to this day

Every game that i would play would crash to the desktop and the computer would crash on its own all the time... i thought the combo drive had something to do with it... so i unplugged the combo drive and erased it from my bios main screen and everything... i backed up my whole computer before hand now that i had a CD recorder drive... and then reinstall windows once my CDR was unplugged... so i did just that... and still i would have the same issues or crashing to desktops without errors and windows restarting on its own... and i have reinstalled windows xp so many times i even had to call microsoft to tell them i'm not pirateing.. thats how many times... so i was like okay... its not the combo drive... so i reinstall it... so i have looked up this problem and learned you can tell windows not to restart on its own... and when i did that... when it restarts i get the 0x0000008e stop error... and learned that it could be a faulty RAM problem

so i installed and ran memtest cause that was suggested on some forums... did that overnight while i slept... so it was running for a good 8 hours or so... and no errors at all came up... so i read on some forums that even with no errors it could still be a faulty ram issues... so i was like fine i'll get a new one... so i did just that... and i reinstalled windows too once i installed the new ram stick... still games crashing to desktop and 0x0000008e and some times... but rare 0x00000050 stop blue screens... so i heard it could also be an overheating thing... so i learned and cleaned out my heatsink that covers my cpu... and man i cleaned it out GOOD... i could eat off of it... thats how good... and still same problems... i looked up what the correct voltage and temps should be for my system and then went to the monitoring section of my bios screen and the temps and voltage are up to par... so for the like of me i can't figure out whats wrong with my system! so i heard that sometimes the DDR slot can get dusty and cause the same problems... so i took out the ram... which had a little bit of dust on it... and blew on it a bit... and i blew the heck out of my DDR slot like an old NES system to get all the dust that was on there off... there was some dust but not like overly dusty... so i put the stick back in... and reinstall windows AND STILL same problems... i have even moved my DDR to every single slot (i have 3) and still that doesn't solve it

oh and also... i forgot to mention... every time i would reinstall windows... it would sometimes install okay everytime... and sometimes it would just crash on me and give me the blue screen when i would move the mouse... and it was a 0x0000008e error... so in order to fully install windows without that error... i would install it only useing the keyboard and not touching the mouse... it would seem that mouse movement would cause it to crash... which is still very strange to me... oh! and also... when i would plug in a USB device... be it a game controller or a storage stick... it would crash on me and give me that darn 0x0000008e blue screen! and i would leave the USB device in and not unplug it while its restarting... and just before the welcome screen it would pop up that 0x0000008e blue screen or just restart on its own if i forgot to set windows to not restart on its own... and it would keep doing this over and over and over and over again untill i unplugged the usb device... then it would load up okay... what could be causeing all of this? did the combo drive have something to do with it? or not at all? its all very so fustrating esp since like i said before it pulled that 0x0000008e crap on me just as i wrote just as much as i did now! i did end up writing just as much again lol... and i'm just going to say right now THANK YOU so much for reading all of this cause i know it was quite a read... and any input or help or anything on how to fix my computer problem would very much so be appreciated!
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#2
jasonhnf

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just a nice gentle *bump*
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#3
gerryf

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the worst thing in the world you can do is bump your own thread since we look for 0 reply threads first.

I was already researching this...please be patient

Given what you've done, I am leaning towards a memory problem on the videocard or the motherboard---do you have a second videocard you can drop in to test with?
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#4
Yoolord

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i got the same problem it started when i got new video card{nvidia 6600} not sure wats goin on
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#5
gerryf

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start > run, type
eventvwr.msc
<enter>

Look under systems and applications for items with red Xs that happened at the SAME time as your problem...list them here.
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#6
jasonhnf

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sorry about the bump... i didn't know... when i checked this morning it was on page two so thats why... sorry didn't mean any harm or anything

Error code 1000007f, parameter1 00000008, parameter2 80042000, parameter3 00000000, parameter4 00000000.

Error code 1000008e, parameter1 c0000005, parameter2 00000061, parameter3 b88b28f4, parameter4 00000000.

is what is logged... and they are all the same pretty much...

it did the same thing with the Nvidia card that i had... and about a few months ago i put in this ATi card and i'm still getting the same problems... so its not the video card... thanks for your replys and help so far :)

EDIT: also i was thinking... could my DDR slot have gone bad? is there any way to fix it without haveing to switch out the whole motherboard? *crosses fingers* :tazz:

Edited by jasonhnf, 21 February 2006 - 03:51 PM.

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#7
gerryf

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it would help if you provided more information, for example, a complete error code would like this:


Category: (102)
Event ID: 1003
Company Name: Microsoft Corporation
Date: 09/03/04
File Name: faultrep.dll
File Version: 5.1.2600.1232
Product Version: 5.1.2600.1232
Source: System Error
Error code: 1000008e, parameter1 c0000005, parameter2 80538105, parameter3 b20feb00, parameter4 00000000.
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#8
jasonhnf

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ah okay.. i'll post that

Source: System Error
Category: (102)
Event ID: 1003
Type: error
Description:
Error code 1000008e, parameter1 c0000005, parameter2 00000030, parameter3 f977a8e0, parameter4 00000000.

and then below that.. data

0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 38 1000008
0020: 65 20 20 50 61 72 61 6d e Param
0028: 65 74 65 72 73 20 63 30 eters c0
0030: 30 30 30 30 30 35 2c 20 000005,
0038: 30 30 30 30 30 30 33 30 00000030
0040: 2c 20 66 39 37 37 61 38 , f977a8
0048: 65 30 2c 20 30 30 30 30 e0, 0000
0050: 30 30 30 30 0000

and then when word is selected

0000: 74737953 45206d65 726f7272 72452020
0010: 20726f72 65646f63 30303120 38303030
0020: 50202065 6d617261 72657465 30632073
0030: 30303030 202c3530 30303030 30333030
0040: 3966202c 38613737 202c3065 30303030
0050: 30303030

thanks again! :tazz:

EDIT: there wasn't a file name or anything like that

Edited by jasonhnf, 21 February 2006 - 08:08 PM.

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#9
gerryf

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apparanetly the haxdoor virus can cause this, but it does not make sense since you said you re-installed

You said you updated drivers....from where did you get the drivers?
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#10
ZEUS_GB

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Those errors can be caused by a hardware failure so as dodgy RAM, dodgy motherboard, dodgy drivers etc. A 0x00000050 error with a 1003 system event could also be a rootkit spyware infection but i'm no spyware expert.

Have you updated all your drivers?
Have you tried running a memory scan with an application such as Memtest86+?
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#11
jasonhnf

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thanks guys for your replys!

i have installed all my drivers from the offical websites... such as for my ATi graphic card i went to the ATi offical website... then went to support... then drivers... same with everything else... i let you guys know what drivers i updated and maybe there is a driver i'm missing

ATi graphic card
sound blaster live! 5.1 sound card
4in1 VIA mother board drivers
mother board bios as well (both from the offical giga-byte website)

and like i said before... the computer use to run just fine... and it was running windows xp before as well just fine.. it was a year ago when all of a sudden i started to get these errors... and it was never on the internet before... i use to live with my dad and he had another computer in his office that he like never used so i would go on the internet with that computer... as the computer in my room (the one that i have now that is haveing the issues) never touched the internet... now of course living on my own i have internet now... so my computer was never at risk for virus when this happened... and i have norton anti-virus and when i reinstalled my computer i got live update again... so i let it download all the new virus lists and let it run... which didn't take long cause i didn't install anything else... and nothing came back... and i have run Memtest... but i don't remember if it was 86+ or not? but i'll run it again... couldn't hurt right? i think i'm starting to rule it out as a faulty motherboard which makes me very sad... but thats all i can think of... i have tried so many things... and i have replaced my ram stick in the past few months with a new one and took out the old one and i'm still haveing the problems... so i don't think its the ram stick... could be the slot itself.... ow my head hurst :tazz:
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#12
jasonhnf

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i dont' know if this will help or not but why not right... my firfox and windows media player have been crashing a lot... and i have noticed that the windows media player crashes with i have a visual when listening to music... but when i turn that off it tends to play just fine... here are some of those error messages in the event log... i'm thinking it might be related as to why both are crashing and might explain a bit more as to whats wrong with my system

Date: 2/22/2006
Time: 9:07:01 AM
Type: Error
User: N/A
Source: Applicaton Error
Category: None
Event ID: 1000
Description:
Faulting application firefox.exe, version 1.8.20060.11112, faulting module unknown, version 0.0.0.0, fault address 0x034b6081.

Data: (x) Bytes
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 66 69 72 ure fir
0018: 65 66 6f 78 2e 65 78 65 efox.exe
0020: 20 31 2e 38 2e 32 30 30 1.8.200
0028: 36 30 2e 31 31 31 31 32 60.11112
0030: 20 69 6e 20 75 6e 6b 6e in unkn
0038: 6f 77 6e 20 30 2e 30 2e own 0.0.
0040: 30 2e 30 20 61 74 20 6f 0.0 at o
0048: 66 66 73 65 74 20 30 33 ffset 03
0050: 34 62 36 30 38 31 0d 0a 4b6081..

Data: (x)Words
0000: 6c707041 74616369 206e6f69 6c696146
0010: 20657275 72696620 786f6665 6578652e
0020: 382e3120 3030322e 312e3036 32313131
0030: 206e6920 6e6b6e75 206e776f 2e302e30
0040: 20302e30 6f207461 65736666 33302074
0050: 30366234 0a0d3138

and another one for Windows Media Player

Date: 2/21/2006
Time: 9:58:30 AM
Type: Error
User: N/A
Source: Application Error
Category: None
Event ID: 1000

Description:
Faulting application wmplayer.exe, version 9.0.0.3250, faulting module unknown, version 0.0.0.0, fault address 0x00beb2a0.

Data: (x)Bytes
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 77 6d 70 ure wmp
0018: 6c 61 79 65 72 2e 65 78 layer.ex
0020: 65 20 39 2e 30 2e 30 2e e 9.0.0.
0028: 33 32 35 30 20 69 6e 20 3250 in
0030: 75 6e 6b 6e 6f 77 6e 20 unknown
0038: 30 2e 30 2e 30 2e 30 20 0.0.0.0
0040: 61 74 20 6f 66 66 73 65 at offse
0048: 74 20 30 30 62 65 62 32 t 00beb2
0050: 61 30 0d 0a a0..

Data: (x)Words
0000: 6c707041 74616369 206e6f69 6c696146
0010: 20657275 706d7720 6579616c 78652e72
0020: 2e392065 2e302e30 30353233 206e6920
0030: 6e6b6e75 206e776f 2e302e30 20302e30
0040: 6f207461 65736666 30302074 32626562
0050: 0a0d3061
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#13
gerryf

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what version of these and where did you get them?
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#14
Fenor

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I would suggest you to to START-->RUN and type dxdiag. This will open the DirectX Diagnostic Tool. Run every test that is listed on each of the tabs and let us know if any of them fail, with a detailed description of what failed and what happened to your computer when it failed (ie the box didn't appear, I couldn't hear sound, etc....). This will at least help us rule out a directX problem.

Just my two cents. :tazz:

Fenor

*EDIT* -- As for you saying you updated your Via chipset drivers with the 4in1 drivers, which one did you download. If you downloaded the wrong version, there are three versions that you can download depending on what type of motherboard you have, you could get these same problems.

Edited by Fenor, 22 February 2006 - 08:22 AM.

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#15
jasonhnf

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the graphic card drivers i got from www.ati.com
and the driver version is 8.221.0.0

the sound card driver i got from www.creative.com
and its not Live! 5.1 like i thought.. its just plain ol' Live!
and that driver version is 5.12.2.252

the VIA 4in1 i got from www.giga-byte.com
and i still have the install in a folder... it says driver_chipset_via_4in1433v.exe
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