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Windows loading slow, IE lags badly


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#1
inite

inite

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Heres the log on my bro's comp. Please advise, ty.

Logfile of HijackThis v1.99.1
Scan saved at 7:37:23 PM, on 2/21/2006
Platform: Windows XP SP2, v.2055 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2055)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\temp\salm.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\System32\an2n9fn4.exe
C:\Program Files\Media Gateway\MediaGateway.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Administrator.YOUR-65D6BD758E\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com.sg/0SEENSG/SAOS01
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: BHObj Class - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\nem220.dll (file missing)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {1D7E3B41-23CE-469B-BE1B-A64B877923E1} - C:\PROGRA~1\SEARCH~2\SEARCH~1.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: MSN Search Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar Suite\TB\02.05.0000.1105\en-sg\msntb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: MSN Search Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar Suite\TB\02.05.0000.1105\en-sg\msntb.dll
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [salm] c:\temp\salm.exe
O4 - HKLM\..\Run: [Grbnn] C:\Program Files\Aerv\Bdjs.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [an2n9fn4] C:\WINDOWS\System32\an2n9fn4.exe
O4 - HKLM\..\Run: [Media Gateway] C:\Program Files\Media Gateway\MediaGateway.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [lmhglod] C:\WINDOWS\lmhglod.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: MSN Messenger 6.2.lnk = ?
O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\MSN Toolbar Suite\DS\02.05.0001.1119\en-sg\bin\WindowsSearch.exe
O8 - Extra context menu item: &MSN Search - res://C:\Program Files\MSN Toolbar Suite\TB\02.05.0000.1105\en-sg\msntb.dll/search.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\MSN Toolbar Suite\TAB\02.05.0000.1105\en-sg\msntabres.dll/229?a4ff2b3636674abdad181f56623da49
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\MSN Toolbar Suite\TAB\02.05.0000.1105\en-sg\msntabres.dll/230?a4ff2b3636674abdad181f56623da49
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...kr.cab31267.cab
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windup.../bridge-c18.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zon...er.cab31267.cab
O16 - DPF: {48884C41-EFAC-433D-958A-9FADAC41408E} (EGamesPlugin Class) - https://www.e-games....GamesPlugin.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: npkcsvc - INCA Internet Co., Ltd. - C:\WINDOWS\System32\npkcsvc.exe


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#2
Rawe

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Hello and welcome to the site let's get started..

Please print these instructions out, or write them down, as you can't read them during the fix.

Firstly, I need you to create a folder called C:\HJT.
When you have created the new folder, please move HiJackThis.exe to that folder from the current location you have it. Run it from there.

Now:

Run a scan with HijackThis and check the following objects for removal:

R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: BHObj Class - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\nem220.dll (file missing)
O4 - HKLM\..\Run: [salm] c:\temp\salm.exe
O4 - HKLM\..\Run: [Grbnn] C:\Program Files\Aerv\Bdjs.exe
O4 - HKLM\..\Run: [an2n9fn4] C:\WINDOWS\System32\an2n9fn4.exe
O4 - HKLM\..\Run: [Media Gateway] C:\Program Files\Media Gateway\MediaGateway.exe
O4 - HKLM\..\Run: [lmhglod] C:\WINDOWS\lmhglod.exe
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windup.../bridge-c18.cab


Now close ALL other open windows except for HJT and hit FIX CHECKED.

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.


Once in Safe Mode, click Start -> Control Panel -> Add/Remove Programs and uninstall the following entries if present:

Aerv
Media Gateway


There might be entry named Grbnn - if there is, uninstall it.

Next, navigate to and delete the following files/folders if present:

C:\WINDOWS\ => nem220.dll <=
c:\temp\ => salm.exe <=
C:\Program Files\ => Aerv <=
C:\WINDOWS\System32\ => an2n9fn4.exe <=
C:\Program Files\ => Media Gateway <=
C:\WINDOWS\ => lmhglod.exe <=


Now empty recycle bin.

Reboot back into Normal Windows, then post back with a fresh HijackThis log. :tazz:
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#3
Rawe

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User receiving help on another site -- Topic closed & issue resolved.
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