Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

unknown browser hijacker Trojan Crypter? Aze Bar? [RESOLVED]


  • This topic is locked This topic is locked

#16
Trevuren

Trevuren

    Old Dog

  • Retired Staff
  • 18,699 posts

not so hot

I would say rather good really Please do the following:


1. I recommend you remove all the malicious files stored in your Norton/Antivirus Quarantine

If you are unfamiliar with this procedure, click on the following Symantec link


2. Delete all the items quarantined by SpyBot.

3. Delete the following file: D:\WINDOWS\system32\winmgmt32.dll

4. Now go through your Outlook e-mail files and delete the emails indicated in the Kaspersky log. Where you are able to find the exact email , then delete it. Otherwise, delete the .dbx file in its entirety. A lot of of them are located in a database file (.dbx file) called "Deleted items or Spam Filter) so there is no loss at all.


5. Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 onlyDouble-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.


6. Now, please post a fresh HJT log and tell me how things went. If all went well, we will be able to start the final but essential cleanup procedures.

Regards,

Trevuren

  • 0

Advertisements


#17
ionltd

ionltd

    Member

  • Topic Starter
  • Member
  • PipPip
  • 14 posts
Hope I got all the emails...some were copies from my old computer

Logfile of HijackThis v1.99.1
Scan saved at 12:15:03 PM, on 2/28/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
D:\WINDOWS\Explorer.EXE
D:\Program Files\Common Files\Symantec Shared\ccProxy.exe
D:\Program Files\Norton Internet Security\comHost.exe
D:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
D:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
D:\WINDOWS\system32\LEXBCES.EXE
D:\WINDOWS\system32\spoolsv.exe
D:\WINDOWS\system32\LEXPPS.EXE
D:\WINDOWS\system32\cisvc.exe
D:\WINDOWS\System32\dllhost.exe
D:\WINDOWS\System32\E_S00RP1.EXE
D:\Program Files\ewido anti-malware\ewidoctrl.exe
D:\PROGRA~1\Iomega\System32\ActivityDisk.exe
D:\WINDOWS\AGRSMMSG.exe
D:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
D:\WINDOWS\System32\igfxtray.exe
D:\WINDOWS\System32\hkcmd.exe
D:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe
D:\WINDOWS\System32\rsvp.exe
D:\PROGRA~1\DAP\DAP.EXE
D:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE
D:\Program Files\Iomega HotBurn\Autolaunch.exe
D:\Program Files\Lexmark X74-X75\lxbbbmgr.exe
D:\WINDOWS\System32\tcpsvcs.exe
D:\Program Files\QuickTime\qttask.exe
D:\Program Files\Lexmark X74-X75\lxbbbmon.exe
D:\WINDOWS\System32\SAgent4.exe
D:\WINDOWS\System32\svchost.exe
D:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
D:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
D:\Program Files\Common Files\Symantec Shared\ccApp.exe
D:\Program Files\AvaFind\AvaFind.exe
D:\Program Files\Messenger\MSMSGS.EXE
D:\WINDOWS\System32\dllhost.exe
C:\Program Files\dtsc.exe
D:\WINDOWS\System32\vssvc.exe
D:\Program Files\Logitech\SetPoint\KEM.exe
D:\WINDOWS\wanmpsvc.exe
D:\WINDOWS\System32\wbem\wmiapsrv.exe
D:\Program Files\WinZip\WZQKPICK.EXE
D:\Program Files\Logitech\SetPoint\KHALMNPR.EXE
D:\Documents and Settings\Barbara\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr1.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr1.net
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - D:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - D:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - D:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - D:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [IgfxTray] D:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] D:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] D:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe
O4 - HKLM\..\Run: [DownloadAccelerator] D:\PROGRA~1\DAP\DAP.EXE /STARTUP
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] D:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [EPSON Stylus C84 Series] D:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE /P23 "EPSON Stylus C84 Series" /O5 "LPT1:" /M "Stylus C84"
O4 - HKLM\..\Run: [Drag'n'Drop_Autolaunch] "D:\Program Files\Iomega HotBurn\Autolaunch.exe"
O4 - HKLM\..\Run: [Lexmark X74-X75] "D:\Program Files\Lexmark X74-X75\lxbbbmgr.exe"
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [SSC_UserPrompt] "D:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe"
O4 - HKLM\..\Run: [SDVirtualPrinterAgent] D:\PROGRA~1\SDApps\PRINT-~1\SDVPAGENT.EXE
O4 - HKLM\..\Run: [ccApp] "D:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [mwavscan] "C:\Kaspersky\mwavscan.com" /s
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKCU\..\Run: [AvaFind] "D:\Program Files\AvaFind\AvaFind.exe" /minimized
O4 - HKCU\..\Run: [MSMSGS] "D:\Program Files\Messenger\MSMSGS.EXE" /background
O4 - HKCU\..\Run: [EPSON Stylus C84 Series] D:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE /P23 "EPSON Stylus C84 Series" /M "Stylus C84" /EF "HKCU"
O4 - Global Startup: America Online 8.0 Tray Icon.lnk = D:\Program Files\America Online 8.0\aoltray.exe
O4 - Global Startup: Iomega Backup Scheduler.lnk = C:\Program Files\dtsc.exe
O4 - Global Startup: Logitech SetPoint.lnk = D:\Program Files\Logitech\SetPoint\KEM.exe
O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = D:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Download with &DAP - D:\PROGRA~1\DAP\dapextie.htm
O8 - Extra context menu item: Download &all with DAP - D:\PROGRA~1\DAP\dapextie2.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\j2re1.4.2_01\bin\npjpi142_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\j2re1.4.2_01\bin\npjpi142_01.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - D:\PROGRA~1\AIM95\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky...can_unicode.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - D:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} - http://ipgweb.cce.hp...ads/sysinfo.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitd...can8/oscan8.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1136311698739
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/s...nfo/webscan.cab
O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - http://ipgweb.cce.hp...oads/msxml4.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {9B17FE0E-51F2-4692-8B32-8EFB805FC0E7} (HPObjectInstaller Class) - http://h30155.www3.h...edsolutions.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivi...n/ravonline.cab
O16 - DPF: {A959E4A5-0B3D-449E-9998-348705BD4092} (Desktop.Smdesk) - http://www.servicema...d/smdesktop.CAB
O16 - DPF: {B020B534-4AA2-4B99-BD6D-5F6EE286DF5C} (Symantec Download Bridge) - https://a248.e.akama...ol/SymDlBrg.cab
O16 - DPF: {B2FCED61-570E-11D3-B160-00A0C9E70E84} (OmniForm Form Control) - https://www4.lsac.or...iveX/ofmctl.cab
O16 - DPF: {BAC01377-73DD-4796-854D-2A8997E3D68A} (Yahoo! Photos Easy Upload Tool Class) - http://us.dl1.yimg.c...ropper1_6us.cab
O16 - DPF: {DADE1C2F-5A48-445C-82B5-3A5F102E84DF} (LifePicsUploader.UserControl1) - http://www.bestcolor...icsUploader.CAB
O20 - Winlogon Notify: igfxcui - D:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WRNotifier - D:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - D:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - D:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: EPSON V3 Service2(03) (EPSON_PM_RPCV2_01) - SEIKO EPSON CORPORATION - D:\WINDOWS\System32\E_S00RP1.EXE
O23 - Service: ewido security suite control - ewido networks - D:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: Iomega Activity Disk2 - Iomega Corporation - D:\PROGRA~1\Iomega\System32\ActivityDisk.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - D:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - D:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - D:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Epson Printer Status Agent4 (StatusAgent4) - SEIKO EPSON CORPORATION - D:\WINDOWS\System32\SAgent4.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - D:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec Core LC - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - D:\WINDOWS\wanmpsvc.exe
  • 0

#18
Trevuren

Trevuren

    Old Dog

  • Retired Staff
  • 18,699 posts
Congratulations, your log shows that your SYSTEM IS CLEAN

There are a few things you must do once you are completely clean:

1. Re-hide your System Files and Folders to prevent any future accidents.

Reconfigure Windows XP to hide hidden files:
  • Click Start. Open My Computer.
  • Select the Tools menu and click Folder Options. Select the View Tab.
  • Under the Hidden files and folders heading deselect "Show hidden files and folders".
  • Check the "Hide protected operating system files (recommended)" option.
  • Click Yes to confirm. Click OK.
2. Reset and Re-enable your System Restore to remove bad files from the backup that Windows makes as no program is able to clean those files:

TO DISABLE SYSTEM RESTORE
  • Right-click "My Computer", and then left click "Properties".
  • Left click on "System Restore Tab"
  • Check box beside "Turn Off System Restore"
  • Left click on "Apply"
Reboot your System

TO ENABLE SYSTEM RESTORE
  • Remove check mark from "Turn Off System Restore"
  • Click on "Apply"
Here are some tips to reduce the potential for spyware infection in the future:

Make sure you keep your Windows OS current by visiting Windows update
regularly to download and install any critical updates and service packs. With out these you are leaving the backdoor open.

I strongly recommend installing the following applications:
  • Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
  • Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
  • How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
  • How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.
To protect yourself further:
  • Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free google toolbar to help stop pop up windows.
And also see TonyKlein's good advice
So how did I get infected in the first place? (My Favorite)

Regards,

Trevuren

  • 0

#19
ionltd

ionltd

    Member

  • Topic Starter
  • Member
  • PipPip
  • 14 posts
You're the best! Thanks for all your time.

One more thing...
when I boot my computer, a box comes up saying escan Antivirus Toolkit, in the header it says
"Internal Error!!! This could be because of incorrect systim date setting. If not send log file to [email protected]"

How do I get rid of this? It's probably just something left over from something that was deleted, right?
  • 0

#20
Trevuren

Trevuren

    Old Dog

  • Retired Staff
  • 18,699 posts
1. Download "Registry Search Tool" (RegSrch.vbs) from HERE to your desktop

2. Start the program by clicking on it and paste in the following word(s) escan.

3. Wait for it to complete the search, click ok at the prompt.

4. Then when wordpad opens, copy/paste the text as a reply into this thread.

Regards,

Trevuren

  • 0

#21
ionltd

ionltd

    Member

  • Topic Starter
  • Member
  • PipPip
  • 14 posts
REGEDIT4
; RegSrch.vbs © Bill James

; Registry search results for string "escan" 2/28/2006 2:47:42 PM

; NOTE: This file will be deleted when you close WordPad.
; You must manually save this file to a new location if you want to refer to it again later.
; (If you save the file with a .reg extension, you can use it to restore any Registry changes you make to these values.)


[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ActiveScan]

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ActiveScan]
@="Panda ActiveScan"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ActiveScan\CLSID]

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ActiveScan\CurVer]

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ActiveScan\CurVer]
@="ActiveScan.1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ActiveScan.1]

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ActiveScan.1]
@="Panda ActiveScan"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ActiveScan.1\CLSID]

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ActiveScan_Installer]

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ActiveScan_Installer]
@="ActiveScan Installer Class"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ActiveScan_Installer\CLSID]

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ActiveScan_Installer\CurVer]

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ActiveScan_Installer\CurVer]
@="ActiveScan_Installer.1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ActiveScan_Installer.1]

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ActiveScan_Installer.1]
@="ActiveScan Installer Class"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ActiveScan_Installer.1\CLSID]

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{237AFA6B-D75C-445B-9D87-68DB699FAB32}\InprocServer32]
@="D:\\WINDOWS\\System32\\ActiveScan\\ascontrol.dll"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{237AFA6B-D75C-445B-9D87-68DB699FAB32}\ToolboxBitmap32]
@="D:\\WINDOWS\\System32\\ActiveScan\\ascontrol.dll, 114"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{4826196E-5CD9-4029-A1D3-789D4651D2C2}\InprocServer32]
@="D:\\WINDOWS\\System32\\ActiveScan\\ascontrol.dll"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{4826196E-5CD9-4029-A1D3-789D4651D2C2}\ToolboxBitmap32]
@="D:\\WINDOWS\\System32\\ActiveScan\\ascontrol.dll, 101"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{4A2A4430-3967-4461-94C7-BD95C419F3CF}\InprocServer32]
@="D:\\WINDOWS\\System32\\ActiveScan\\ascontrol.dll"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{4A2A4430-3967-4461-94C7-BD95C419F3CF}\ToolboxBitmap32]
@="D:\\WINDOWS\\System32\\ActiveScan\\ascontrol.dll, 103"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{6CEC0297-FAFB-41FB-97EA-77E3081B1DFE}\InprocServer32]
@="D:\\WINDOWS\\System32\\ActiveScan\\ascontrol.dll"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{6FDCDD41-6C97-4A3B-9E6D-0144B66A1CE4}\InprocServer32]
@="D:\\WINDOWS\\System32\\ActiveScan\\ascontrol.dll"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{94E9170B-7540-4C38-A2A5-3BF7EF1B80EB}\InprocServer32]
@="D:\\WINDOWS\\System32\\ActiveScan\\pavpz.dll"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{96567F65-E04C-4611-AF29-7CDEA6FA6A84}]
@="Panda ActiveScan"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{96567F65-E04C-4611-AF29-7CDEA6FA6A84}\InprocServer32]
@="D:\\WINDOWS\\System32\\ActiveScan\\as.dll"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{96567F65-E04C-4611-AF29-7CDEA6FA6A84}\ProgID]
@="ActiveScan.1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{96567F65-E04C-4611-AF29-7CDEA6FA6A84}\VersionIndependentProgID]
@="ActiveScan"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{9A9307A0-7DA4-4DAF-B042-5009F29E09E1}]
@="ActiveScan Installer Class"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{9A9307A0-7DA4-4DAF-B042-5009F29E09E1}\ProgID]
@="ActiveScan_Installer.1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{9A9307A0-7DA4-4DAF-B042-5009F29E09E1}\VersionIndependentProgID]
@="ActiveScan_Installer"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Features\9E9B2E211B50d7040BDF5B3F05351552]
"AleScan"="Complete"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{3bbe95fc-c53f-11d1-b3a2-00a0c9083365}]
@="IGatewayInstanceScan"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{3bbe95fd-c53f-11d1-b3a2-00a0c9083365}]
@="IGatewayInstanceScanSink"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{4387D200-E98E-4194-9684-44783E8EB4EE}\1.0]
@="ActiveScan Instalador Type Library"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{CE8607B2-0970-4A60-B1A0-34729D86766F}\1.0\0\win32]
@="D:\\WINDOWS\\System32\\ActiveScan\\ascontrol.dll"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{CE8607B2-0970-4A60-B1A0-34729D86766F}\1.0\HELPDIR]
@="D:\\WINDOWS\\System32\\ActiveScan\\"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{DA2BD42B-07E8-413A-9FEA-BB3B2E825340}\1.0\0\win32]
@="D:\\WINDOWS\\System32\\ActiveScan\\pavpz.dll"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{DA2BD42B-07E8-413A-9FEA-BB3B2E825340}\1.0\HELPDIR]
@="D:\\WINDOWS\\System32\\ActiveScan\\"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{DE61612C-D504-4284-A17E-2A695253B43C}\1.0]
@="Panda ActiveScan 1.0 Type Library"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{DE61612C-D504-4284-A17E-2A695253B43C}\1.0\0\win32]
@="D:\\WINDOWS\\System32\\ActiveScan\\as.dll"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{DE61612C-D504-4284-A17E-2A695253B43C}\1.0\HELPDIR]
@="D:\\WINDOWS\\System32\\ActiveScan\\"

[HKEY_LOCAL_MACHINE\SOFTWARE\Lexmark\X74-X75\Scan\Twain]
"SaveScannedImage"=dword:00000000

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{9A9307A0-7DA4-4DAF-B042-5009F29E09E1}\DownloadInformation]
"CODEBASE"="http://acs.pandasoft...ree/asinst.cab"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\603134A718F49644299111BC3FFE558D]
"9E9B2E211B50d7040BDF5B3F05351552"="D?\\Program Files\\Common Files\\Symantec Shared\\SPManifests\\ALEScan.spm"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\920D1CBCECB40834AAF7FC0FEE9E95F4]
"9E9B2E211B50d7040BDF5B3F05351552"="D:\\Program Files\\Norton Internet Security\\ALEScan.exe"

"AleScan"="TE(AOQNw}9[^W=j6K'UnZVKQj[p'd9i[bIvTzkRAComplete"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs]
"D:\\Program Files\\Common Files\\Symantec Shared\\SPManifests\\ALEScan.spm"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Panda Software\ActiveScan]

[HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Norton AntiVirus\Auto-Protect\InternalSettings]
"ShowUIWhileScanningBoot"=dword:00000000

[HKEY_USERS\S-1-5-21-448539723-1292428093-682003330-1004\Software\Ulead Systems\Ulead PhotoImpact\8.5\IeScanner]
  • 0

#22
Trevuren

Trevuren

    Old Dog

  • Retired Staff
  • 18,699 posts
Let's use HJT to help us get rid of everything that isn't from your primary AntiVirus program, Symantec/Norton AV.

We must disable Spy Sweeper for it may interfere with our fix

To disable SpySweeper:
  • Open SpySweeper, click >Options over to the left then >program options >Uncheck "load at windows startup".
  • Over to the left, click "shields" and uncheck all there.
  • Uncheck "home page shield".
  • Uncheck 'automaticly restore default without notifiction

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order in which they are mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.
  • First we need to make all files and folders VISIBLE:
    • Go to start>control panel>folder options>view (tab)
    • Choose to "show hidden files and folders,"
    • Uncheck the "hide protected operating system files" and the "hide extensions for know file types" boxes.
    • Close the window with ok
  • Please RUN HijackThis.
    . Click the SCAN button to produce a log.

  • Place a check mark beside each one of the following items:

    O4 - HKLM\..\Run: [mwavscan] "C:\Kaspersky\mwavscan.com" /s
    O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
    O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
    O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky...can_unicode.cab
    O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/s...nfo/webscan.cab


  • Now with all the items selected, and all windows closed except for HJT, delete them by clicking the FIX checked button. Close the HijackThis window.

  • Reboot Your System in Safe Mode

    How to use the F8 method to Start Your Computer in Safe Mode

    • Restart the computer.
    • As soon as BIOS is loaded begin tapping the F8 key until the Advanced Options menu appears.
    • Use the arrow keys to select the Safe mode menu item
    • Press Enter.
  • Using Windows Explorer, locate the following folder, and DELETE it (if still present):

    C:\Kaspersky<==Folder and all its content

  • Exit Explorer, and REBOOT BACK INTO NORMAL MODE

  • Finally, RUN Hijackthis again and produce a new HJT log. Post it in the forum so we can check how everything looks now and please tell me if you are still getting the same error message.
Regards,

Trevuren

  • 0

#23
ionltd

ionltd

    Member

  • Topic Starter
  • Member
  • PipPip
  • 14 posts
woo hoo...no pop up
you're the best
Thank you so much

Barbara


Logfile of HijackThis v1.99.1
Scan saved at 10:07:47 AM, on 3/1/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\userinit.exe
D:\WINDOWS\Explorer.EXE
D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
D:\Program Files\Common Files\Symantec Shared\ccProxy.exe
D:\Program Files\Norton Internet Security\comHost.exe
D:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
D:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
D:\WINDOWS\AGRSMMSG.exe
D:\WINDOWS\System32\igfxtray.exe
D:\WINDOWS\System32\hkcmd.exe
D:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe
D:\PROGRA~1\DAP\DAP.EXE
D:\Program Files\Iomega HotBurn\Autolaunch.exe
D:\Program Files\Lexmark X74-X75\lxbbbmgr.exe
D:\Program Files\QuickTime\qttask.exe
D:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
D:\Program Files\Common Files\Symantec Shared\ccApp.exe
D:\Program Files\AvaFind\AvaFind.exe
D:\Program Files\Messenger\MSMSGS.EXE
D:\Program Files\Lexmark X74-X75\lxbbbmon.exe
C:\Program Files\dtsc.exe
D:\Program Files\Logitech\SetPoint\KEM.exe
D:\Program Files\WinZip\WZQKPICK.EXE
D:\Program Files\Logitech\SetPoint\KHALMNPR.EXE
D:\WINDOWS\system32\LEXBCES.EXE
D:\WINDOWS\system32\LEXPPS.EXE
D:\WINDOWS\system32\spoolsv.exe
D:\WINDOWS\system32\cisvc.exe
D:\WINDOWS\System32\dllhost.exe
D:\WINDOWS\System32\E_S00RP1.EXE
D:\Program Files\ewido anti-malware\ewidoctrl.exe
D:\WINDOWS\System32\imapi.exe
D:\PROGRA~1\Iomega\System32\ActivityDisk.exe
D:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
D:\WINDOWS\System32\rsvp.exe
D:\WINDOWS\System32\tcpsvcs.exe
D:\WINDOWS\System32\SAgent4.exe
D:\WINDOWS\System32\svchost.exe
D:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
D:\Documents and Settings\Barbara\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr1.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr1.net
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - D:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - D:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - D:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - D:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [IgfxTray] D:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] D:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] D:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe
O4 - HKLM\..\Run: [DownloadAccelerator] D:\PROGRA~1\DAP\DAP.EXE /STARTUP
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] D:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [EPSON Stylus C84 Series] D:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE /P23 "EPSON Stylus C84 Series" /O5 "LPT1:" /M "Stylus C84"
O4 - HKLM\..\Run: [Drag'n'Drop_Autolaunch] "D:\Program Files\Iomega HotBurn\Autolaunch.exe"
O4 - HKLM\..\Run: [Lexmark X74-X75] "D:\Program Files\Lexmark X74-X75\lxbbbmgr.exe"
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [SSC_UserPrompt] "D:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe"
O4 - HKLM\..\Run: [SDVirtualPrinterAgent] D:\PROGRA~1\SDApps\PRINT-~1\SDVPAGENT.EXE
O4 - HKLM\..\Run: [ccApp] "D:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKCU\..\Run: [AvaFind] "D:\Program Files\AvaFind\AvaFind.exe" /minimized
O4 - HKCU\..\Run: [MSMSGS] "D:\Program Files\Messenger\MSMSGS.EXE" /background
O4 - HKCU\..\Run: [EPSON Stylus C84 Series] D:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE /P23 "EPSON Stylus C84 Series" /M "Stylus C84" /EF "HKCU"
O4 - Global Startup: America Online 8.0 Tray Icon.lnk = D:\Program Files\America Online 8.0\aoltray.exe
O4 - Global Startup: Iomega Backup Scheduler.lnk = C:\Program Files\dtsc.exe
O4 - Global Startup: Logitech SetPoint.lnk = D:\Program Files\Logitech\SetPoint\KEM.exe
O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = D:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Download with &DAP - D:\PROGRA~1\DAP\dapextie.htm
O8 - Extra context menu item: Download &all with DAP - D:\PROGRA~1\DAP\dapextie2.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\j2re1.4.2_01\bin\npjpi142_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\j2re1.4.2_01\bin\npjpi142_01.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - D:\PROGRA~1\AIM95\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - D:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} - http://ipgweb.cce.hp...ads/sysinfo.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitd...can8/oscan8.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1136311698739
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - http://ipgweb.cce.hp...oads/msxml4.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {9B17FE0E-51F2-4692-8B32-8EFB805FC0E7} (HPObjectInstaller Class) - http://h30155.www3.h...edsolutions.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivi...n/ravonline.cab
O16 - DPF: {A959E4A5-0B3D-449E-9998-348705BD4092} (Desktop.Smdesk) - http://www.servicema...d/smdesktop.CAB
O16 - DPF: {B020B534-4AA2-4B99-BD6D-5F6EE286DF5C} (Symantec Download Bridge) - https://a248.e.akama...ol/SymDlBrg.cab
O16 - DPF: {B2FCED61-570E-11D3-B160-00A0C9E70E84} (OmniForm Form Control) - https://www4.lsac.or...iveX/ofmctl.cab
O16 - DPF: {BAC01377-73DD-4796-854D-2A8997E3D68A} (Yahoo! Photos Easy Upload Tool Class) - http://us.dl1.yimg.c...ropper1_6us.cab
O16 - DPF: {DADE1C2F-5A48-445C-82B5-3A5F102E84DF} (LifePicsUploader.UserControl1) - http://www.bestcolor...icsUploader.CAB
O20 - Winlogon Notify: igfxcui - D:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WRNotifier - D:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - D:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - D:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: EPSON V3 Service2(03) (EPSON_PM_RPCV2_01) - SEIKO EPSON CORPORATION - D:\WINDOWS\System32\E_S00RP1.EXE
O23 - Service: ewido security suite control - ewido networks - D:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: Iomega Activity Disk2 - Iomega Corporation - D:\PROGRA~1\Iomega\System32\ActivityDisk.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - D:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - D:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - D:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Epson Printer Status Agent4 (StatusAgent4) - SEIKO EPSON CORPORATION - D:\WINDOWS\System32\SAgent4.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - D:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec Core LC - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - D:\WINDOWS\wanmpsvc.exe
  • 0

#24
Trevuren

Trevuren

    Old Dog

  • Retired Staff
  • 18,699 posts
Congratulations, your log shows that your SYSTEM IS CLEAN

There are a few things you must do once you are completely clean:

1. Re-hide your System Files and Folders to prevent any future accidents.

Reconfigure Windows XP to hide hidden files:
  • Click Start. Open My Computer.
  • Select the Tools menu and click Folder Options. Select the View Tab.
  • Under the Hidden files and folders heading deselect "Show hidden files and folders".
  • Check the "Hide protected operating system files (recommended)" option.
  • Click Yes to confirm. Click OK.
2. Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 onlyDouble-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

3. Reset and Re-enable your System Restore to remove bad files from the backup that Windows makes as no program is able to clean those files:

TO DISABLE SYSTEM RESTORE
  • Right-click "My Computer", and then left click "Properties".
  • Left click on "System Restore Tab"
  • Check box beside "Turn Off System Restore"
  • Left click on "Apply"
Reboot your System

TO ENABLE SYSTEM RESTORE
  • Remove check mark from "Turn Off System Restore"
  • Click on "Apply"
Here are some tips to reduce the potential for spyware infection in the future:

Make sure you keep your Windows OS current by visiting Windows update
regularly to download and install any critical updates and service packs. With out these you are leaving the backdoor open.

I strongly recommend installing the following applications:
  • Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
  • Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
  • How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
  • How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.
To protect yourself further:
  • Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free google toolbar to help stop pop up windows.
And also see TonyKlein's good advice
So how did I get infected in the first place? (My Favorite)

Regards,

Trevuren

  • 0

#25
Trevuren

Trevuren

    Old Dog

  • Retired Staff
  • 18,699 posts
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
  • 0

Advertisements







Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP