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Spyware troubles [CLOSED]


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#1
cstach

cstach

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Hey guys! looking for some help cause Spybot and Ad-Aware aren't cutting it. They both say I got cmdService and that I have to run Spybot on restart to remove it since it's in memory. When I do that it still can't be deleted. I'm not sure what to do. Thanks.

Logfile of HijackThis v1.99.1
Scan saved at 2:00:18 PM, on 2/21/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\CTHELPER.EXE
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\hpsw.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\WINDOWS\smss.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\wgse.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Chad's Stuff\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Trecker Class - {39C78B50-7E98-4aa0-B007-D83114EA6E0F} - C:\PROGRA~1\Jalmp\jalmp.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [susse] "C:\WINDOWS\system32\hpsw.exe"
O4 - HKLM\..\Run: [Microsoft Windows Session Manager Subsystem] C:\WINDOWS\smss.exe
O4 - HKLM\..\RunOnce: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Program Files\PartyGaming.net\PartyPokerNet\RunPF.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Program Files\PartyGaming.net\PartyPokerNet\RunPF.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop...p/PCPitStop.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1136062435186
O16 - DPF: {D7BF3304-138B-4DD5-86EE-491BB6A2286C} - http://www.azebar.co...l/azesearch.cab
O18 - Filter: text/html - {2F6E85DC-8D2D-4896-8A4F-7DF8A7B1749D} - C:\PROGRA~1\Jalmp\jalmp.dll
O20 - Winlogon Notify: logon16x - C:\WINDOWS\SYSTEM32\logon16x.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE

Edited by cstach, 21 February 2006 - 01:21 PM.

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#2
Trevuren

Trevuren

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Hi cstach and welcome to the Geeks to Go Forums.

My name is Trevuren and I will be helping you with your log. Your log shows that you have more than cmdservice as a problem. We will get to those later.

Disable Spybot while you complete these instructions. (right click the Spybot S&D icon in the sys tray and choose exit)

Please download delcmdservice (by Marckie), and save it to your Desktop.
  • Extract the content to your Desktop. It will create its own folderdelcmdservice)
  • Double-click on the delcmdservice folder
  • Double-click on delreg.bat to launch the tool
  • When the tool has finished, please reboot your computer
  • Once rebooted, please scan with HijackThis! and post the new log, and rescan with spybot and tell me if the cmdservice problem is gone
Thanks


Trevuren
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#3
cstach

cstach

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cmdService isn't being picked up on spybot. Thanks for the help

Logfile of HijackThis v1.99.1
Scan saved at 2:47:28 PM, on 2/21/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\CTHELPER.EXE
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\hpsw.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wgse.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\WINDOWS\smss.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32Info.exe
C:\Documents and Settings\Chad\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Trecker Class - {39C78B50-7E98-4aa0-B007-D83114EA6E0F} - C:\PROGRA~1\Jalmp\jalmp.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [susse] "C:\WINDOWS\system32\hpsw.exe"
O4 - HKLM\..\Run: [Microsoft Windows Session Manager Subsystem] C:\WINDOWS\smss.exe
O4 - HKLM\..\Run: [Microsoft Windows Logon Process] C:\WINDOWS\winlogon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Program Files\PartyGaming.net\PartyPokerNet\RunPF.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Program Files\PartyGaming.net\PartyPokerNet\RunPF.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop...p/PCPitStop.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1136062435186
O16 - DPF: {D7BF3304-138B-4DD5-86EE-491BB6A2286C} - http://www.azebar.co...l/azesearch.cab
O18 - Filter: text/html - {2F6E85DC-8D2D-4896-8A4F-7DF8A7B1749D} - C:\PROGRA~1\Jalmp\jalmp.dll
O20 - Winlogon Notify: logon16x - C:\WINDOWS\SYSTEM32\logon16x.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
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#4
Trevuren

Trevuren

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1. Download, install, update, configure, and run Ad-Aware SE Personal 1.06.
  • Download Ad-Aware SE Personal 1.06:
  • Install Ad-Aware SE Personal 1.06:
    • Double-click on aawsepersonal.exe to install the program.
    • Follow the default settings for installation.
    • After the program has finished installing uncheck the "Perform a full system scan now", "Update definition file now", and "Open the help file now" boxes.
  • Update Ad-Aware SE Personal 1.06:
    • Double-click the Ad-Aware SE Personal icon on your desktop.
    • Click "Check for updates now" then click "Connect".
    • It will check for any updates. If any are found click "OK" to download and install the updates. Once it has finished click "Finish".
  • Configure Ad-Aware SE Personal 1.06:
    • Click on the Gear button at the top of the window.
    • Click "General" on the left hand side to display the General Settings box.
      • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark in it.:
        • "Automatically save logfile"
        • "Automatically quarantine objects prior to removal"
        • "Safe Mode (always request confirmation)"
        • "Prompt to update outdated definitions" - change to 7 days from the default 14.
    • Click "Scanning" on the left hand side to display the Scan Settings box.
      • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark in it.:
      • "Scan within archives"
      • "Select drives & folders to scan" - select your hard drive(s).
      • "Scan active processes"
      • "Scan registry"
      • "Deep-scan registry"
      • "Scan my IE favorites for banned URLs"
      • "Scan my Hosts file"
    • Click "Advanced" on the left hand side to display the Advanced Settings box.
      • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark in it.:
      • "Move deleted files to Recycle Bin"
      • "Include additional object information"
      • "Include negligible objects information"
      • "Include environment information"
    • Click "Defaults" on the left hand side to display the Default Settings box.
      • Make sure these items have your preferred settings in them.:
      • "Default homepage"
      • "Default searchpage"
    • Click "Tweak" on the left hand side to display the Tweak Settings box.
      • Click the + (plus) sign next to the Log Files section. This will expand the section.
      • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark in it.:
        • "Include basic Ad-Aware settings in log file"
        • "Include additional Ad-Aware settings in log file"
        • "Include reference summary in log file"
        • "Include alternate data stream details in log file"
      • Click the + (plus) sign next to the Scanning Engine section. This will expand the section.
      • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark in it.:
        • "Unload recognized processes & modules during scan"
        • "Scan registry for all users instead of current user only"
        • "Obtain command line of scanned processes"
      • Click the + (plus) sign next to the Cleaning Engine section. This will expand the section.
      • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark in it.:
        • "Always try to unload modules before deletion"
        • "During removal, unload Explorer and IE if necessary"
        • "Let Windows remove files in use at next reboot"
        • "Delete quarantined objects after restoring"
    • Once you are done with these settings, click "Proceed" to save them.
    • This will take you back to the main screen.
  • Run Ad-Aware SE Personal 1.06:
    • Click the "Start" button.
    • Uncheck the "Search for negligible risk entries" entry.
    • Choose the "Use custom scanning options" scan mode.
    • Click the "Next" button.
    • Ad-Aware will begin to scan for malware residing on your computer.
    • Allow the scan to finish.
    • Right-click on any entry in the list and click "Select All" to select the whole list.
    • Click "Next" and choose "OK" at the prompt to quarantine and remove the objects.
2. Please follow the instructions provided, you may want to print out these instructions and use them as a reference.
  • Please download ewido security suite it is a trial version of the program.
    • Install ewido security suite
    • When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
    • Launch ewido, there should be an icon on your desktop double-click it.
    • The program will prompt you to update click the OK button
    • The program will now go to the main screen
  • You will need to update ewido to the latest definition files.
    • On the left hand side of the main screen click update
    • Click on Start
    • The update will start and a progress bar will show the updates being installed.
  • Once the updates are installed do the following:
    • REBOOT into Safe Mode
    • Run EWIDO
    • Click on scanner
    • Click on Start Scan
    • Let the program scan the machine
    • While the scan is in progress you will be prompted to clean files, click OK
  • Once the scan has completed, there will be a button located on the bottom of the screen named Save report
    • Click Save report
    • Save the report to your desktop
  • Reboot your machine and post back a new HJT log and the ewido .txt log file you saved by using Add Reply
Regards,

Trevuren

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#5
Trevuren

Trevuren

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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