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IE 6 and Firefox keep loading blank pages forever


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#1
AFdude

AFdude

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Hi, I have all the basics spyware progs including the new microsoft. I did however just have a bad hijacker problem with neomonap23.exe which finally got fixed a few days ago. Also used the TPS trojan program and got rid of all my trojans and also my AV program says no virus.

The problem is the pages keep loading and loading but no content is loaded. All you see is the little hourglass. (56k) connection.

This happens in IE within the first few minutes. Then about 5min later it starts loading pages normally and then stops again and does this randomly throughout. This also applies to Firefox. I did notice however that sometimes when I close another browser (when I have two open) that then it starts loading normally again randomly though. I already have tried this resetting your host scripts program but no luck.

Not sure if this is also a concern to though. I'm thinking this is a software conflict. After I go online, and try to acess something on the desktop such as folders it kind of freezes for a few min then you can acess it. This only happens after I go online not when I', using it offline.

I do have a hijack log but not that many entries in it and it seems normal. Please help!! :tazz:
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#2
AFdude

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log:

Logfile of HijackThis v1.99.0
Scan saved at 1:50:28 PM, on 2/20/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\AVPersonal\AVGUARD.EXE
C:\WINDOWS\System32\atievxx.exe
C:\Program Files\AVPersonal\AVWUPSRV.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\AVPersonal\AVGNT.EXE
C:\Program Files\Yahoo!\Messenger\ypager.exe
C:\Program Files\AIM\aim.exe
C:\PROGRA~1\RAMBOO~1\RAMBOO~1.EXE
C:\Program Files\MSWorks\Calendar\WKCALREM.EXE
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapp...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapp...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Yahoo!
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\NeroCheck.exe
O4 - HKLM\..\Run: [zSPGuard] c:\program files\pjw\spguard\spguard.exe /s /r
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [AVGCtrl] C:\Program Files\AVPersonal\AVGNT.EXE /min
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [RamBooster] C:\PROGRA~1\RAMBOO~1\RAMBOO~1.EXE
O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\MSWorks\Calendar\WKCALREM.EXE
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.yahoo.com
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.c...nst20040510.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1100753057204
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O23 - Service: AntiVir Service - H+BEDV Datentechnik GmbH - C:\Program Files\AVPersonal\AVGUARD.EXE
O23 - Service: AntiVir Update - H+BEDV Datentechnik GmbH, Germany - C:\Program Files\AVPersonal\AVWUPSRV.EXE
O23 - Service: Sygate Personal Firewall - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
O23 - Service: WAN Miniport (ATW) Service - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
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#3
coachwife6

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We can definitely help you, but first you need to help us. The first step in this process is to apply Service Pack 1a for Windows XP. Without this update, you're wide open to re-infection, and we're both just wasting our time.
Click here: http://www.microsoft...p1/default.mspx
Apply the update, reboot, and post a fresh Hijack This log.
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