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Clicking on 'Mail to' in a web page causes error message &


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#1
Cooper123

Cooper123

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Hello.

Outlook 2003 is listed as my default e-mail program in both Outlook and IE. No problems until this week. Now, when I click on a 'mail-to' link in a webpage, I get an error message "Could Not Perform This Operation Because The Default E-mail Client Is Not Properly Installed" and multiple windows open in IE (60+).

I have searched for a solution, and it seems from the info I've found it is a registry issue; however, the solutions I found didn't work.

Any help would be greatly appreciated.

Cooper
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#2
ZEUS_GB

ZEUS_GB

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Hello Cooper123!

This normally happens when Outlook Express is set as the default mail client.
Open IE go to > tools > internet options > programs and set the email default to Outlook, then click apply and ok.
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#3
Cooper123

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Thanks, but that's not the issue. Outlook is set as my default e-mail in IE, Options, Programs. There are other "users" who use OE as their default, but this has never been an issue before. Any other thoughts?

Cooper
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#4
ZEUS_GB

ZEUS_GB

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There are a few fixes/workarounds that you might want to try.

http://support.micro...com/kb/q182985/
http://windowsxp.mvp...ltoProtocol.htm
http://www.knowledge...on.php?qstId=18
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