Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Wireless Unavailable / Connected


  • Please log in to reply

#1
bobbylindsay

bobbylindsay

    Member

  • Member
  • PipPip
  • 21 posts
Hi all

I have a Toshiba laptop which i bought in July 05. All was fine with it until 2 weeks ago when i started it one morning and it came up with the message

Windows XP could not start because the following file is missing or corrupt: \WINDOWS\SYSTEM32\CONFIG\SYSTEM

on a black screen. I was inable to do anythin.

Some text said I could use the original disk and sytem restore/recover.

Having decided that what id lose wasnt that valuable i decided to system restore, so i reset to factory settings using the Toshiba recovery disk.

When i restarted it, i installed my D-Link adaptor wireless disk, and a few other programs as i waited for the internet password/netowrk key from fellow housmates for the IP (Wanadoo) provider to connect.

These included Microsoft Office, Kerio Firewall, AVG, AntiSpyware which i had stored on disk.

When i got round to trying to connect to the internet via the livebox in our house the connection said "Wireless Connection - Excellent" for it only to go to "Wireless Connection Unavailable" every 2-3 seconds.

We tried for 3-4 days doing various things to try and solve it.....i.e by removing the adaptor files, reinstalling stuff, plus removing all the firewall and other programs above but it still didnt work.

Yesterday i did a system restore to the exact time i factory reset. So in theory, its back to as i bought it now, completely blank but with just D-Link reinstalled and Wanadoo (IP disk)

Phoning IP provider was useless as they couldnt help with an adaptor not linked to theirs. Also D-Link the makers didnt seem to know.

The Livebox works as others in my house use the internet still, plus the settings/passwords i have are all the same as before..

When i initially set it up it was very straight forward.

Im beginning to question what the Factory Re-Set did. I had the wireless adaptor plugged in to my laptop at the time and maybe this shouldnt have been in as the computer reset????? and now it perhaps doesnt work.??

The adaptor picks up the Wanadoo connection from our Livebox though........it recognises our available intenet broadband connection............

Yet, the wireless connection disk doesnt seem to accept the adaptor or pick up a connection properly. Not 100% sure everything is connected.

Is there something within my computer that is blocking the connection? either something hidden (firewall ?) or a diffrent setting been put on?

Also, was the initial System/ COnfg problem a result of seomthing which still persists?

If i double click on the connections it says the wirelss connection is enabled, yet Firewalled....and continues to be connected/ then immediately unavailable.

We have tried unplugging the adaptor and used a internet wired connection from my other housemates computer, but this says brings about a failed connection altogether, so its likely the problem is within the laptop itself.

Any advice welcome.

Thanks Very much.

Rob, UK

Edited by bobbylindsay, 23 February 2006 - 07:51 AM.

  • 0

Advertisements


#2
Dan

Dan

    Trusted Tech

  • Retired Staff
  • 1,771 posts
Hi Rob,

Please goto Start --> Run --> type CMD and press OK --> then type: IPCONFIG /ALL - please post the results here by right-clicking on the Command Prompt window, selecting 'Select All', pressing the Enter key, and then posting on this forum. Alternately, you can save your information to a text file by using the following command: IPCONFIG /ALL > C:\ipconfig.txt -- navigate to that text file, and copy/paste the information from it.

Please goto Start --> Run --> type EVENTVWR and press OK --> Now, look under the System log for any errors and/or warnings. If you find any, please post the relevant heading, along with the details inside by double clicking on the error/warning, and then copy/pasting the information from within.

Test your Network
1. Goto Start, Run, type: NETSH DIAG GUI - press 'OK'. A Command Prompt window will open temporarily; don't touch it, it will disappear in a moment.
2. A Microsoft Help and Support window will then open; select the option 'Scan your system'.
3. Wait for the scan to finish and then scroll down to the heading 'Modems and Network Adapters'. Look at 'Network Adapters' (don't expand it yet). Beside your connection information, you should see a green 'PASSED'; if you do not (if you see a red 'FAILED') then expand 'Network Adapters', scroll down the list until you see the heading with the 'FAILED', expand that option and copy and paste the results here.
In the NETSH DIAG GUI, you should be looking for any red 'FAILED', however the key one is Network Adapters for you. If you see any other red FAILED, expand the component and copy the results.

Thanks,
Dan.
  • 0

#3
bobbylindsay

bobbylindsay

    Member

  • Topic Starter
  • Member
  • PipPip
  • 21 posts
Windows IP Configuration

Host name : Bobby
Primary DNS Suffix :
Node Type: Hybrid
IP Routing Enabled : No
WINS Proxy Enbaled : No

Ethernet adaptor Wireless Netowrk Connection 2

Media State : Media disconnected
Description: D-Link Airplus G+ DWL-G650+ Wireless Cardbus Adaptor
Physical Address: 00-11-95-6D-CA-F0

Ethernet Adaptor Local Area Connection 2

Media State : Media disconnected
Description: Realtek RTL8139/810x Family Fast Ethernet NIC
Physical Address 00 A0 D1 BF 1E 92

* The D-Link is one i want to use

EVENTVWR
There is a long list under System Log which basically all mean the same.....

THE SYSTEM DETECTED THAT NETWORK ADAPTER \DEVICE\TCPIP_{21B485A4-E4BE-4601-9990-13CE298AF95E} was connected to the network and has initated normal operation over the network adaptor.


there is also

THE SYSTEM DETECTED THAT NETWORK ADAPTER \DEVICE\ TCPIP_{21B485A4-E4BE-4601-9990-13CE298AF95E} WAS DISCONNECTED FROM THE NETWORK AND THE NETWROKS ADAPTERS CONFIGERATION HAS BEEN RELEASED. IF THE NETWROK ADAPTOR WAS NOT DISCONNECTED THIS MAY INDICATE THAT IS HAS MALFUNCTIONED. PLEASE CONTACT YOUR VENDOR FOR UODATED DRIVERS.

Test Your Network.

No FAILED signs shown other than in three Internet Service options. Default Outlook Mail, News and Internet Explorer Web Proxy.....

Within Modems and Adaptors
Expanding D-LInk.........

Caption = (00000012) D-Link AirPlus G+ DWL G650+ Wirelss Cardbus adaptor
DatabasePath = %systemRoot%\system32\drivers\etc
Description = D-link airplus G+ Dwl wirrless cardbus adaptor - packet scheduler miniport
DHCPEnabled = True
DHCPLeaseexpires = 18.56.18 26/2/06
DHCPLeaseObtained = 17.56 18 26/2/06
DNSEnabledforWINSresolution = false
DNSHostname = Bobby
Index=12
IpConnectionMetric -1
Ipenabled - True
IPFilterSecurity Enabled = False
IPSecPermitIpProtocols - 0
IPSecPermitTCPPorts - 0
IpsecPermitUDPPports - 0
IPXEnabled - False
MacAddress - 00.11.95:6D CA: FO
ServiceName = TNET1130
SettingID = {21B485A4-E4BE-4601-9990-13CE298AF95E}
TcpipNetbiosOptions = 0
TcpWindowSize - 4
WINSEnableLMHostsLookup - TRUE

Many thanks.

Any help is a greatly appreciated.

Rob
  • 0

#4
Dan

Dan

    Trusted Tech

  • Retired Staff
  • 1,771 posts

THE SYSTEM DETECTED THAT NETWORK ADAPTER \DEVICE\ TCPIP_{21B485A4-E4BE-4601-9990-13CE298AF95E} WAS DISCONNECTED FROM THE NETWORK AND THE NETWROKS ADAPTERS CONFIGERATION HAS BEEN RELEASED. IF THE NETWROK ADAPTOR WAS NOT DISCONNECTED THIS MAY INDICATE THAT IS HAS MALFUNCTIONED. PLEASE CONTACT YOUR VENDOR FOR UODATED DRIVERS.

Have you tried updating/reinstalling your Network Adapter drivers? To get the latest drivers, you would probably have to find them on one of the working computers, and then transfer them across (via a USB chip / floppy). This would really be the first step to take.

I know that some Laptops actually have a switch which enables/disables Wireless connections; does your Laptop have one of these switches, and if so, is it set to enabled? This can also be a function within your Laptop.

If possible, you should try to download (then transfer it to the Laptop) and run WinsockFix on the laptop. Once / If run, reboot and test your connection. If you cannot transfer it across, then try these steps...

Please goto Start, Run, type CMD, press 'OK', then do the following:
1. Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

2. Reset TCP/IP stack to installation defaults: netsh int ip reset reset.log

Reboot and test.

Also, was the initial System/ COnfg problem a result of seomthing which still persists?

Possibly; please goto Start, Run, type CMD and press 'OK' - now type: sfc /scannow -- (*Note: You will need your Windows XP CD handy to repair any missing / damaged files).
  • Right-click My Network Places and select Properties from the pop-up menu.
  • Right-click the Wireless Network Connection icon and select Properties from the pop-up menu.
  • Select the Wireless Networks tab.
  • Under the Preferred Networks heading, you will see a list of every wireless network you have ever connected to -- is your wireless Network listed there?
  • Select the wireless network you wish to automatically connect to and click the Properties button.
  • Select the Connection tab.
  • Check the box next to Connect when this Network is in range, and click OK.
  • Please goto Start --> Run --> type services.msc and press OK
  • On the Services screen, scroll down until you find Wireless Zero Configuration.
  • Start this service.
  • Now go to Network Connections and right click your wireless adapter icon.
  • Find the tab which has the option Use Windows to configure my wireless connections or something to that effect. Make sure it is checked.

  • 0

#5
bobbylindsay

bobbylindsay

    Member

  • Topic Starter
  • Member
  • PipPip
  • 21 posts
Thanks Dan and sorry for late response.

Ive installed/reinstalled the Driver software for the DWL wireless. As far as i can make out the installation was 100% and it is ok.

A key thing is that i tried on my housemates wired connection in the house and the exact same message comes up.

As far as switches. I cant locate any to set to on/off. Nor use an enable/disable function.

I have downloaded WINSOCKFix but transferring to my laptop didnt work. I then tried the two commands but had the message
Following command wasnt found - WINSOCK RESET CATALOG

I have done the sfc /scannow but nothing comes back after the computer does a short check.

Regarding the Properties in Internet connection. I can go into this during the short time that my computer is connected (5 secs) and it does pick up the Wanadoo connection. I can then go in and reset/ jiggle with the settings but nothing ive done so far has remedied the situation.

The Key things are
- The wireless installation CD HAS been installed ok
- The Wanadoo broadband CD has been installed but it doesnt seem to pick up the adaptor, perhaps this means all the Wanadoo information hasnt fully been put onto my computer?
- Despite this, the wireless picks up our house' internet connection, as seen when viewing in Internet Connections..
- It picks it up, and does 5 secs Excellent connection, then 5 secs Internet Unavilable.
- I have factory reset twice, once again recentl without the adaptor in.......
- I cant phone Wanadoo, my ISP as they dont deal with outside adaptors.

Any help appreciated.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP