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Internet Explorer and Windows Explorer


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#1
Jeff Kamo

Jeff Kamo

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I think i have a trojan made by satan himself. Every time I try to open a windows explorer folder (I.E. My documents) or my Internet Explorer Browser, before the window comes up, it instantly crashes. I can't get to hijackthis to post a list of processes, however, I opened the taskmanager and completely cleared out of everything in owner's processes except explorer.exe and tskmgr.exe, and when i investigated the crashes, i noticed the usual Doctor Watson thing, etc. I have no idea what's going on, ad-aware and Norton AntiVirus aren't picking anything up, and it's like a destroyer to anything that has 'explorer' in the name!
Running System processes in Taskmanager:

On "Local Server"
-svchost.exe
-alg.exe
On "Net Server"
-svchost.exe
-svchost.exe
On "Owner"
-taskmgr.exe
-explorer.exe
On "System"
-System
-System Idle Process
-smss.exe
-csrss.exe
-winlogon.exe
-services.exe
-lsass.exe
-svchost.exe
-svchost.exe
-CCEVTMGR.exe *
-Ghosts~2.exe *
-NAVAPSVC.exe *
-NPROTECT.exe *
-svchost.exe
-spoolsv.exe
-OpXPapp.exe

* = I think those four are Norton AntiVirus processes. I'm sorry I couldn't give you more information to go by, but I got the usual "This website gave you a trojan and we can't fix it" Norton Error... can you help? Please!
-Jeff
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