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#1
suzzi

suzzi

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:tazz:
This is my first time. No one in my family knows anything about computers. My father asked if anyone could help. He has Windows 98 . The other day he was cleaning his mouse and his bottom"start" line went up the side of the computer. Not sure of what he had done , he tried to move it back to the bottom.
When he starts his computer, he can see the Windows start up, but then the screen just goes all black.
Does anyone know what we can do? We called a computer shop and they told us to just bring it in.
Please help, Thank you for your time and any help !!
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#2
Retired Tech

Retired Tech

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This will rebuild rather than restore the registry and also replace missing or corrupt system files

Boot the PC and keep tapping F8 right after the beep until you get options, select command prompt only, then give it a minute to arrive at a prompt with a flashing cursor then type scanreg.exe /fix then press enter, it will run through a few screens then say registry repaired. Press enter then press ctrl + alt + delete keys together to reboot.

When Windows has loaded, click start, all programmes, accessories, system tools, system information, tools then run system file checker and replace any files it asks for from the 98 CD then reboot.

When it has loaded to the desktop, click start, programmes accessories, system tools to run disc clean up, then run disc defragmenter from system tools

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