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OuterInfo wont go away!


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#1
ash1989

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this is really doing my head in now. i keep getting these advertisement poppups from OuterInfo. I thought, no problem, ill just run adaware. that didnt work, so i tried spybot. that didnt work either. ive tried microsofy anti spyware, xofyspy and a load of others. still no luck (they are all up to date by the way). Ive never used Hijack This before, so i dunno if this is right or not but below is my LOG.

please, please help.
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#2
ash1989

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by the way, im sorry if i posted this in the wrong place. im not sure if i did or not. its my first time on the site. hope you guys can help me out. thanks.
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#3
james_8970

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hello and welcome to geekstogo,

Please go to the malware forum in my signature and follow the instructions at the top....Especially the CLICK HERE .

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.
thanx
James
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#4
ash1989

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hello and welcome to geekstogo,

Please go to the malware forum in my signature and follow the instructions at the top....Especially the CLICK HERE .

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.
thanx
James



'Click Here'? youve lost me. ah well. ill post in there and see what happens. from what ive read over the internet it isnt very easy to get rid of and spybot and adaware cant do anything to it. thanks anyway. ill try the malware forum.
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#5
ash1989

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sorry, i missread your post. im reading the 'Click Here' thing now. if that doesnt sort it then ill try posting in the other forum. thanks again.
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#6
james_8970

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k if the problem continues once your done in the malware forum please post back here.
thanx
James

Edited by james_8970, 25 February 2006 - 03:45 PM.

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