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My computer is very slow. Please help. [CLOSED]


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#1
jinxcat

jinxcat

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Yesterday, 12:16 AM :
I am a newbie and a total comp idiot. For that I apologize. I have no idea what information you all need from me so I will post the problem.

I have a Dell Dimension 4700, Windows XP. My computer is less than a year old and it runs very very slow. It takes about 10-15 seconds for a page to load on IE and Mozilla Firefox.

When I attempt to open an application (like ACDSee) it takes up to a minute to load.

Is there any way to get my computer moving as fast as when I first received it? Please excuse me if these questions seem stupid, like I said, I don't know what to do and it is so frustrating.

I was told to go to the Malware and Badware removal page and I did everything that it said. The last step having been updating Windows XP.

Here is the log I was told to post here.



Logfile of HijackThis v1.99.1
Scan saved at 12:54:09 AM, on 2/26/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
C:\Program Files\Dell Photo AIO Printer 942\dlbubmgr.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Dell Photo AIO Printer 942\dlbubmon.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\Yahoo!\Messenger\ypager.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Raquel\Local Settings\Temporary Internet Files\Content.IE5\E9M23PH6\HijackThis[1].exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp...rch/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapp...//www.yahoo.com
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_5_7_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_5_7_0.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [Dell Photo AIO Printer 942] "C:\Program Files\Dell Photo AIO Printer 942\dlbubmgr.exe"
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Program Files\PartyPoker.net\partypokernet.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Program Files\PartyPoker.net\partypokernet.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1140934951265
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai...0/Installer.exe
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: awvtu - C:\WINDOWS\system32\awvtu.dll (file missing)
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: dlbu_device - Dell - C:\WINDOWS\system32\dlbucoms.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
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#2
Buckeye_Sam

Buckeye_Sam

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Hi and welcome to GeeksToGo! My name is Sam and I will be helping you. :tazz:

Before we can get started on fixing your problem you must change the location of Hijackthis. It should not run directly from your desktop or a temp directory.
  • Download and run the HijackThis autoinstall program
  • Please choose the default location of C:\Program Files as the destination.
  • Run the program only from that location from now on. It is essential that you follow these steps or certain important features of the program will not function correctly.

I see some signs of malware, but nothing active. Let's rule out malware first and then we'll go over some steps you can take to tune up your computer.

Please go HERE to run Panda's ActiveScan
  • Once you are on the Panda site click the Scan your PC button
  • A new window will open...click the Check Now button
  • Enter your Country
  • Enter your State/Province
  • Enter your e-mail address and click send
  • Select either Home User or Company
  • Click the big Scan Now button
  • If it wants to install an ActiveX component allow it
  • It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
  • When download is complete, click on My Computer to start the scan
  • When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report along with a new hijackthis log.

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#3
jinxcat

jinxcat

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First off, thank you for your help. :tazz:

I have downloaded hijack to my programs. I am currently scanning my computer and will post what you asked as soon as it is done.
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#4
jinxcat

jinxcat

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Logfile of HijackThis v1.99.1
Scan saved at 6:03:50 PM, on 2/26/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
C:\Program Files\Dell Photo AIO Printer 942\dlbubmgr.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Dell Photo AIO Printer 942\dlbubmon.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\Program Files\Messenger\msmsgs.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\WINDOWS\system32\dllhost.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Yahoo!\Messenger\ypager.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp...rch/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapp...//www.yahoo.com
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_5_7_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_5_7_0.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [Dell Photo AIO Printer 942] "C:\Program Files\Dell Photo AIO Printer 942\dlbubmgr.exe"
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Program Files\PartyPoker.net\partypokernet.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Program Files\PartyPoker.net\partypokernet.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1140934951265
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai...0/Installer.exe
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: awvtu - C:\WINDOWS\system32\awvtu.dll (file missing)
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: dlbu_device - Dell - C:\WINDOWS\system32\dlbucoms.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe

Activescan


Incident Status Location

Dialer:dialer.bny Not disinfected C:\WINDOWS\pcconfig.dat
Adware:adware/savenow Not disinfected Windows Registry
Spyware:Cookie/YieldManager Not disinfected C:\Documents and Settings\Raquel\Cookies\[email protected][2].txt
Spyware:Cookie/Adrevolver Not disinfected C:\Documents and Settings\Raquel\Cookies\[email protected][1].txt
Spyware:Cookie/Adrevolver Not disinfected C:\Documents and Settings\Raquel\Cookies\[email protected][3].txt
Spyware:Cookie/PointRoll Not disinfected C:\Documents and Settings\Raquel\Cookies\[email protected][2].txt
Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\Raquel\Cookies\[email protected][2].txt
Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\Raquel\Cookies\[email protected][2].txt
Spyware:Cookie/Belnk Not disinfected C:\Documents and Settings\Raquel\Cookies\[email protected][1].txt
Spyware:Cookie/Belnk Not disinfected C:\Documents and Settings\Raquel\Cookies\[email protected][1].txt
Spyware:Cookie/BurstNet Not disinfected C:\Documents and Settings\Raquel\Cookies\[email protected][1].txt
Spyware:Cookie/Casalemedia Not disinfected C:\Documents and Settings\Raquel\Cookies\[email protected][2].txt
Spyware:Cookie/did-it Not disinfected C:\Documents and Settings\Raquel\Cookies\[email protected][1].txt
Spyware:Cookie/Belnk Not disinfected C:\Documents and Settings\Raquel\Cookies\[email protected][1].txt
Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\Raquel\Cookies\[email protected][1].txt
Spyware:Cookie/Mediaplex Not disinfected C:\Documents and Settings\Raquel\Cookies\[email protected][1].txt
Spyware:Cookie/Overture Not disinfected C:\Documents and Settings\Raquel\Cookies\[email protected][1].txt
Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\Raquel\Cookies\[email protected][2].txt
Spyware:Cookie/Traffic Marketplace Not disinfected C:\Documents and Settings\Raquel\Cookies\[email protected][1].txt
Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\Raquel\Cookies\[email protected][2].txt
Spyware:Cookie/Valueclick Not disinfected C:\Documents and Settings\Raquel\Cookies\[email protected][2].txt
Spyware:Cookie/BurstBeacon Not disinfected C:\Documents and Settings\Raquel\Cookies\[email protected][1].txt
Spyware:Cookie/Adserver Not disinfected C:\Documents and Settings\Raquel\Cookies\[email protected][1].txt
Spyware:Cookie/Ask Not disinfected C:\Documents and Settings\Joel\Application Data\Mozilla\Firefox\Profiles\sk25ckyt.default\cookies.txt[]
Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\Joel\Cookies\[email protected][1].txt
Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\Joel\Cookies\[email protected][2].txt
Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\Joel\Cookies\[email protected][1].txt
Spyware:Cookie/Mediaplex Not disinfected C:\Documents and Settings\Joel\Cookies\[email protected][1].txt
Spyware:Cookie/YieldManager Not disinfected C:\Documents and Settings\Raquel\Cookies\[email protected][2].txt
Spyware:Cookie/Adrevolver Not disinfected C:\Documents and Settings\Raquel\Cookies\[email protected][1].txt
Spyware:Cookie/Adrevolver Not disinfected C:\Documents and Settings\Raquel\Cookies\[email protected][3].txt
Spyware:Cookie/PointRoll Not disinfected C:\Documents and Settings\Raquel\Cookies\[email protected][2].txt
Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\Raquel\Cookies\[email protected][2].txt
Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\Raquel\Cookies\[email protected][2].txt
Spyware:Cookie/Belnk Not disinfected C:\Documents and Settings\Raquel\Cookies\[email protected][1].txt
Spyware:Cookie/Belnk Not disinfected C:\Documents and Settings\Raquel\Cookies\[email protected][1].txt
Spyware:Cookie/BurstNet Not disinfected C:\Documents and Settings\Raquel\Cookies\[email protected][1].txt
Spyware:Cookie/Casalemedia Not disinfected C:\Documents and Settings\Raquel\Cookies\[email protected][2].txt
Spyware:Cookie/did-it Not disinfected C:\Documents and Settings\Raquel\Cookies\[email protected][1].txt
Spyware:Cookie/Belnk Not disinfected C:\Documents and Settings\Raquel\Cookies\[email protected][1].txt
Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\Raquel\Cookies\[email protected][1].txt
Spyware:Cookie/Mediaplex Not disinfected C:\Documents and Settings\Raquel\Cookies\[email protected][1].txt
Spyware:Cookie/Overture Not disinfected C:\Documents and Settings\Raquel\Cookies\[email protected][1].txt
Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\Raquel\Cookies\[email protected][2].txt
Spyware:Cookie/Traffic Marketplace Not disinfected C:\Documents and Settings\Raquel\Cookies\[email protected][1].txt
Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\Raquel\Cookies\[email protected][2].txt
Spyware:Cookie/Valueclick Not disinfected C:\Documents and Settings\Raquel\Cookies\[email protected][2].txt
Spyware:Cookie/BurstBeacon Not disinfected C:\Documents and Settings\Raquel\Cookies\[email protected][1].txt
Spyware:Cookie/Adserver Not disinfected C:\Documents and Settings\Raquel\Cookies\[email protected][1].txt
  • 0

#5
Buckeye_Sam

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That's a good sign. Not much to worry about there.
Delete this file.

C:\WINDOWS\pcconfig.dat


Run Hijackthis again, click scan, and Put a checkmark next to each of these. Then close all other windows--you should only see HijackThis on your Desktop--and click the Fix Checked button.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp...rch/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapp...//www.yahoo.com
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O9 - Extra button: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Program Files\PartyPoker.net\partypokernet.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Program Files\PartyPoker.net\partypokernet.exe (file missing)
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: awvtu - C:\WINDOWS\system32\awvtu.dll (file missing)




=========


Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 onlyDouble-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.



=========


Go to My Computer and right click on Local Disk(C:).
Select Properties -> Tools.
Under Error Checking click on Check Now.
Check both boxes and click Start.
Click Yes at the prompt and reboot your computer.

Once that completes and your computer boots back up go right back to the same place and click Defragment Now.


=========


Download and install the trial version of Ace Utilities.
http://www.acelogix.com/aceutils.html

Run Ace Utilities and perform these functions.

1. Remove junk files
2. Clean system registry


==========


Reboot your computer and let me know know how it is running now.
  • 0

#6
jinxcat

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How do I delete this file?

C:\WINDOWS\pcconfig.dat
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#7
jinxcat

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I have done everything EXCEPT

'Delete this file.

C:\WINDOWS\pcconfig.dat'

Comp is still running slow. Also when I run IE I get red x's where some pictures should be. :tazz:
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#8
jinxcat

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My computer is running slower than it was before! Can someone please help me? :tazz:
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#9
Buckeye_Sam

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My computer is running slower than it was before! Can someone please help me? :tazz:


I am helping you, but your posts are at 3:00am my time, and that's usually when I sleep. :)

Your computer may run a bit slower until the prefetch files are restored, which will happen after three reboots. Then you should notice things start to pick up again.

You describe your computer as running slow. Is it actually your computer, or just your internet connection?
How long does it take your computer to boot up?

Can you give me examples of times when your computer is running slow?
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#10
jinxcat

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My apologies. I panicked when my comp slowed down.

It takes about 3-4 minutes to reboot. Sometimes longer.

It takes a while to load regular programs, too. My ACDSee freezes and will close itself.

But IE is really A PROBLEM. I have cable internet and never had a problem before but it seems that lately everything is so much slower, pages won't load completely and pictures just show a red X. I tried Mozilla Firefox and had the same problem. The pages wouldn't even load. I am signed in to AIM and Yahoo Messenger just fine and it signs on quickly so I assume that my internet is working properly.

Any help would be greatly appreciated.
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#11
Buckeye_Sam

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Reset your cable modem just by unplugging it, wait for about 30 seconds, and then plug it back in.
Are you using a router?

Please post a new hijackthis log.
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#12
Buckeye_Sam

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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