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getting nothing - help!


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#1
davemichigan

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when i turn on the computer, i get an error message that reads:

windows could not start because the following file is missing or corrupt:
\WINDOWS\SYSTEM32\CONFIG\SYSTEM

You can attempt to repair this file by starting Windows Setup
using the original Setuo CD-ROM.

\Select 'r' at the first screen to start repair.


ANY IDEAS? btw, Dell Dimension 4700
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#2
wannabe1

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Hi davemichigan...

Try booting to Safe Mode options (tapping the F8 key during bootup) and choose the option for "Last known good configuration".

Does this allow you to boot into Windows?

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#3
davemichigan

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nope - tried that a few times and it just goes back to the same error message.
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#4
wannabe1

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How about Safe Mode with command prompt? Same thing?
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#5
davemichigan

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yup - same thing.
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#6
wannabe1

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Is there a floppy drive on that machine?
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#7
davemichigan

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no floppy - thanks for the help
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#8
wannabe1

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You can attempt to repair this file by starting Windows Setup
using the original Setup CD-ROM.

Try this REPAIR to your installation of XP. This procedure will not damage or change your current files or settings...it will just repair or replace damaged system files. You will be asked for your Installation CD and may be asked for your product key. Follow the instructions carefully...print them out if you can.

Once this repair has completed, you will have to download all Windows Updates again.

Give that a shot...

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#9
davemichigan

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i tried this but i ended up at a point where it gave me the option to re-install the OS and I would end up with two operating systems installed in the sames place and the window said that was not recommended?
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#10
wannabe1

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If you follow the guide carefully, it will repair the current operating system. Yes...it will appear to be reinstalling, but it's really removing and replacing the system files. Unless you see a screen that gives you options to format or you get a warning that All data will be lost if you continue, proceed as outlined in the guide.

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#11
davemichigan

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it said all files and, i think applications would be lost but 'my documents' would probably be ok. is that a generic warning and it will just repair? it sounded like it was going to overwrite verything, if that makes sense
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#12
gerryf

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Dave, actually, you are correct. This is going to install a second install of windows--sort of.

The error you are getting is an indication that the windows installation is too messed up to successfully repair using a windows repair install.

This will result in your programs not working, though your documents will be safe (and you will actually need to rescue your documents from your old profile, even if you create a new profile with the same name)

My guess is that is not what you want, and would prefer to save the old installation

We may be able to do that, but it will be kind of tricky

First and foremost, we need to know what tools you have at your disposal

Is the broken machine a desktop or laptop? You seem to have a second PC, what is that? You have a windows XP disk, it sounds like

Are you comfortable working inside a PC? are you familiar with the terms slave and master when it comes to harddrives?
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#13
davemichigan

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Success! I went ahead and did the deed. It seems to have completely reloaded windows as i had to give it all kinds of info (who i am, what time zone, etc).

The fabulous news is i have hundreds of pics that seem to still be there (keep meaning to put on discs, never got around to it). My big concern was losing all the pics of familiy vacations, etc that can't be replaced.

THANK YOU, THANK YOU, THANK YOU for the help. You guys are great.
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#14
wannabe1

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You're Welcome, Dave! Glad to lend a hand... :tazz:

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#15
gerryf

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well, there you go...I was wrong yet again...glad you didn't listen to me and listened to wannabe instead
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