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#31
tommkell

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i done the first part of that and its all messed up again. the closed windows stay in the background and when i move active ones they smear all over the background. also it wont let me right click on the desktop.
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#32
tommkell

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i also cant open other things like control panel or my computer.
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#33
gerryf

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well, uninstall again and tell me where things stand (this is why I hate stardock)
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#34
tommkell

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okay, rebooted computer and all the icons are back to normal. changed back to xp theme from desktop. should i uninstall iconpackager now?.
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#35
tommkell

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oh and i still have the explorer.exe problem. when i shut down the pc it give me the explorer.exe is not responding window and i have to hit end now.
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#36
gerryf

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yes, uninstall

Now. Note time

Shut down

On reboot

start > run, type
eventvwr.msc
<enter>

Look under systems and applications for items with red Xs that happened at the SAME time as your problem...list them here.
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#37
tommkell

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in the system part none of them match the exact time of the explorer fault and the errors that are there are only an ipod startup error and a ati hot key poller error which i dont think are important.
in the application part there is a warning at exactly the same time as the fault. under the source heading it says "Userenv". something about an application or service using the registry during logoff.
by the way when i uninstalled iconpackager just then it crashed again, is that okay?.
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#38
tommkell

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the icons on the desktop look slightly off now too, like their slightly bigger?. they are all jaggy round the edges.
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#39
tommkell

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okay got the icons fixed :tazz: . its just the nonresponsive explorer problem at shutdown now.
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#40
gerryf

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download and install the following

http://www.microsoft...&displaylang=en
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#41
tommkell

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okay its installed , what next?
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#42
gerryf

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reboot...should shut down much quicker and eliminate that error
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#43
tommkell

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no luck im afraid, its still there.
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#44
gerryf

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Please run hijackthis (see link in my signature), then save a log and ATTACH IT (do not post) to your next post. We do not like to post hijackthis logs in sections other than the malware forum as we do not want to encourage people to post malware issues in this forum.

I am not looking for malware. I am looking for what programs or combinations of programs might cause this behavior. If I notice any malware, I will redirect you to the malware forum.

If you post a hijackthis log in this forum, several trusted techs will come to your house and eat all of your Ritz crackers, Cheeze Doodal and any sweet pickles you have in your fridge. We will also put our feet up on all of your coffee tables. This is no joke. We'll do it. It's not pretty.
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#45
tommkell

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hehe, ok ive attached the log file.
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