trojans and malware [RESOLVED]

Hi steamroller, welcome to GeeksToGo

I'm working on your log, as soon as another staff member reviews it I'll post a reply. Thank you for your patience.

Regards,

Armodeluxe

Hi steamroller, welcome to GeeksToGo

You have a CoolWebSearch infection.

You may want to print out these instructions or save them to your desktop as a text file with Notepad because we will be restarting into Safe Mode later on in the fix and you might not be able to access the Internet.

[*]Prepare CWShredder for use:

• Download CWShredder.
• Save CWShredder.exe to a convenient location.
• Please do not do anything with it yet.

[*]Prepare AboutBuster for use:

• Download AboutBuster.
• Unzip the contents of AboutBuster.zip and an AboutBuster directory will be created.
• Navigate to the AboutBuster directory and double-click on AboutBuster.exe.
• Click "OK" at the prompt with instructions.
• Click "Update" and then "Check For Update" to begin the update process.
• If any updates exist please download them by clicking "Download Update".
• You should not run the program yet so click "Exit".

[*]You say you have Ad-aware, but check if it's the latest version.

Ad-aware SE - Download - Home Page
[*]If you have a previous version of Ad-Aware installed, during the installation of the new version you will be prompted to uninstall or keep the older version - be sure to uninstall the previous version.
[*]After installing Ad-aware, you will be prompted to update the program and run a full scan. De-select all boxes so that it does not run.
[*]Manually run "Ad-Aware SE Personal" and from the main screen Click on "Check for Updates Now".
[*]Once the definitions have been updated:
[*]Reconfigure Ad-Aware for Full Scan as per the following instructions:

• Launch the program, and click on the Gear at the top of the start screen.
• Under General Settings the following boxes should all be checked off: (Checked will be indicated by a green circle with a check mark in it, Un-Checked is a red circle with an X in it. If it is greyed out, those features are only available in the retail version.)
  • "Automatically save logfile"
  • Automatically quarantine objects prior to removal"
  • Safe Mode (always request confirmation)
  • Prompt to update outdated confirmation) - Change to 7 days.
• Click the "Scanning" button (On the left side).
• Under Drives & Folders, select "Scan within Archives"
• Click "Click here to select Drives + folders" and select your installed hard drives.
• Under Memory & Registry, select all options.
• Click the "Advanced" button (On the left hand side).
• Under "Shell Integration", select "Move deleted files to Recycle Bin".
• Under "Log-file detail", select all options.
• Click on the "Defaults" button on the left.
• Type in the full url of what you want as your default homepage and searchpage e.g. http://www.google.com.
• Click the "Tweak" button (Again, on the left hand side).
• Expand "Scanning Engine" by clicking on the "+" (Plus) symbol and select the following:
  • "Unload recognized processes during scanning."
  • "Obtain command line of scanned processes"
  • "Scan registry for all users instead of current user only"
• Under "Cleaning Engine", select the following:
  • "Automatically try to unregister objects prior to deletion."
  • "During removal, unload explorer and IE if necessary"
  • "Let Windows remove files in use at next reboot."
  • "Delete quarrantined objects after restoring"
• Click on "Safety Settings" and select "Write-protect system files after repair (Hosts file, etc)"
• Click on "Proceed" to save these Preferences.
• Exit Ad-aware, we will scan later.
• Reconfigure Windows XP to show hidden files:
  Click Start. Open My Computer.
  Select the Tools menu and click Folder Options. Select the View Tab.
  
  Under the Hidden files and folders heading select "Show hidden files and folders".
  Uncheck the "Hide protected operating system files (recommended)" option.
  Uncheck the "Hide file extensions for known file types" option.
  Click Yes to confirm. Click OK.
• Boot into Safe Mode:
  Restart your computer and immediately begin tapping the F8 key on your keyboard.
  If done right a Windows Advanced Options menu will appear. Select the Safe Mode option and press Enter.
  To return to normal mode just restart your computer as you normally would.
• Run CWShredder:
  • Double-click on CWShredder.exe.
  • Click "Fix ->" and click "OK" at the prompt.
  • CWShredder will scan and clean your system of CWS files.
  • Click "Next->" and then "Exit".
• Run AboutBuster and save the logs:
  • Browse to where you saved AboutBuster and run AboutBuster.exe.
  • Click OK at the directions prompt.
  • Click Start and then OK to allow AboutBuster to scan for Alternate Data Streams.
  • Click Yes to allow it to shutdown explorer.exe.
  • It will begin to your computer for malicious files. If it asks if you would like to do a second pass, allow it to do so.
  • When it has finished, click Save Log. Make sure you save it as I need a copy of it.
• Please run HijackThis and click Scan. Put a check next to these if still present.
  
  R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
  res://C:\WINDOWS\abfnf.dll/sp.html#28129
  R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
  R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
  res://C:\WINDOWS\abfnf.dll/sp.html#28129
  R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
  res://C:\WINDOWS\abfnf.dll/sp.html#28129
  R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
  res://C:\WINDOWS\abfnf.dll/sp.html#28129
  R3 - Default URLSearchHook is missing
  O1 - Hosts: 64.91.255.87 www.dcsresearch.com
  O2-BHO:Class-{EF2B7C2D-742C-AC11-F013-B8534263D991}-C:\WINDOWS\system32\netjq.dll (file missing)
  O4 - HKLM\..\Run: [ipwy.exe] C:\WINDOWS\ipwy.exe
  
  
• Now,close all other windows except HijackThis and click Fix Checked.
• Navigate to and delete these files if found:
  
  C:\WINDOWS\abfnf.dll
  C:\WINDOWS\system32\netjq.dll
  C:\WINDOWS\ipwy.exe
• Clean out temporary files:
• Start | Run | type cleanmgr | OK
• Let it scan your system for files to remove.
• Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only things checked.
• Click "OK" to remove them.
• Click "Yes" to confirm the deletion.

[*]Run a full system scan with Ad-aware.

[*]Restart your computer normally to return to normal mode.

[*]Free TrendMicro Housecall scan:

• Vist the TrendMicro Housecall website.
• Select your country from the drop-down list and click "Go".
• Choose "Yes" at the ActiveX Security Warning prompt.
• Please wait while the Housecall engine is updated.
• Select the drives to be scanned by placing a check in their respective boxes.
• Check the "Auto Clean" box.
• Click "SCAN" in order to begin scanning your system.
• Please be patient while Housecall scans your system for malicious files.
• If not auto-cleaned, remove anything it finds.
• Click "Close" to exit the Housecall scanner.
• Choose "Yes" at the HouseCall message prompt.

[*]Prepare your reply:

• Please post a fresh HijackThis log
• Please post the AboutBuster log.
• Please note any complications you had.

I'm using Ad-aware SE Professional Build 1.06r1

I followed your instructions. Both Ad-aware and TrendMicro didn't find anything.

Here are the two logs you requested. HijackThis is first, then the AboutBuster log.



Logfile of HijackThis v1.99.1
Scan saved at 2:56:46 PM, on 7/11/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\cisvc.exe
C:\WINDOWS\System32\cusrvc.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Novell\ZENworks\nalntsrv.exe
C:\WINDOWS\System32\niSvcLoc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\nipalsm.exe
C:\WINDOWS\system32\nipalsm.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\WINDOWS\system32\NWTRAY.EXE
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\National Instruments\NI-DAQ\HWConfig\nidevldstat.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Novell\ZENworks\NALDESK.EXE
C:\WINDOWS\system32\userinit.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://education.dellnet.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://education.dellnet.com/
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [NIDAQmxDriverStatus] C:\Program Files\National Instruments\NI-DAQ\HWConfig\nidevldstat.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Application Explorer.lnk = C:\Program Files\Novell\ZENworks\NALDESK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: Novell delivered applications - {C1994287-422F-47aa-8E5E-6323E210A125} - C:\Program Files\Novell\ZENworks\AxNalServer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .tif: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin5.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1120164512461
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{852FD70B-AB7C-463E-B6DC-A0FB36B971FE}: Domain = engr.wisc.edu
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: Client Update Service for Novell (cusrvc) - Novell, Inc. - C:\WINDOWS\System32\cusrvc.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Novell Application Launcher (NALNTSERVICE) - Novell, Inc. - C:\Program Files\Novell\ZENworks\nalntsrv.exe
O23 - Service: nidevldu - National Instruments Corporation - C:\WINDOWS\system32\nipalsm.exe
O23 - Service: NILM License Manager (NILM License manager) - Macrovision Corporation - C:\Program Files\National Instruments\Shared\License Manager\Bin\lmgrd.exe
O23 - Service: nipxirmu - National Instruments Corporation - C:\WINDOWS\system32\nipalsm.exe
O23 - Service: NI Service Locator (niSvcLoc) - National Instruments - C:\WINDOWS\System32\niSvcLoc.exe
O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: OracleClientCache80 - Unknown owner - C:\ORANT\BIN\ONRSD80.EXE
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe





AboutBuster 5.0 reference file 30
Scan started on [7/11/2005] at [12:21:40 PM]
------------------------------------------------
Removed Stream! C:\WINDOWS\Coffee Bean.bmp:edjgi
Removed Stream! C:\WINDOWS\DtcInstall.log:fczec
Removed Stream! C:\WINDOWS\DtcInstall.log:fczecr
Removed Stream! C:\WINDOWS\FaxSetup.log:ydkjeb
Removed Stream! C:\WINDOWS\FeatherTexture.bmp:xlzbq
Removed Stream! C:\WINDOWS\gyvma.txt:ykhday
Removed Stream! C:\WINDOWS\hgymr.dat:fhdif
Removed Stream! C:\WINDOWS\iccsigs.dat:vrcnl
Removed Stream! C:\WINDOWS\KB823182.log:ecmihx
Removed Stream! C:\WINDOWS\KB825119.log:kweyl
Removed Stream! C:\WINDOWS\KB825119.log:mjyta
Removed Stream! C:\WINDOWS\KB835732.log:renuc
Removed Stream! C:\WINDOWS\KB885836.log:vckie
Removed Stream! C:\WINDOWS\KB887472.log:rmjki
Removed Stream! C:\WINDOWS\KB887797.log:btoxh
Removed Stream! C:\WINDOWS\KB890175.log:elfds
Removed Stream! C:\WINDOWS\KB890859.log:rrcbj
Removed Stream! C:\WINDOWS\KB892944.log:xmxqu
Removed Stream! C:\WINDOWS\KB896422.log:cfoym
Removed Stream! C:\WINDOWS\KB896422.log:csfmg
Removed Stream! C:\WINDOWS\MSGSOCM.LOG:nurls
Removed Stream! C:\WINDOWS\niconfig.daq:lwfrh
Removed Stream! C:\WINDOWS\nsreg.dat:znexw
Removed Stream! C:\WINDOWS\Q306676.log:sfjat
Removed Stream! C:\WINDOWS\Q311967.log:seswt
Removed Stream! C:\WINDOWS\Q316253.log:pffes
Removed Stream! C:\WINDOWS\Q319580.log:tylab
Removed Stream! C:\WINDOWS\REGLOCS.OLD:tecgb
Removed Stream! C:\WINDOWS\River Sumida.bmp:hzchn
Removed Stream! C:\WINDOWS\River Sumida.bmp:wujxe
Removed Stream! C:\WINDOWS\sessmgr.setup.log:wmhlyx
Removed Stream! C:\WINDOWS\SETUPERR.LOG:rtryh
Removed Stream! C:\WINDOWS\Sti_Trace.log:hqehfc
Removed Stream! C:\WINDOWS\svcpack.log:gkdou
Removed Stream! C:\WINDOWS\tabletoc.log:arpuzm
Removed Stream! C:\WINDOWS\VMINST.LOG:bjyof
Removed Stream! C:\WINDOWS\VPC32.INI:csafvz
Removed Stream! C:\WINDOWS\Windows Update.log:vtlkpj
Removed Stream! C:\WINDOWS\WINNT256.BMP:deoxm
Removed Stream! C:\WINDOWS\WINNT256.BMP:nudxsu
Removed Stream! C:\WINDOWS\wmsetup.log:wxxlh
Removed Stream! C:\WINDOWS\WMSysPrx.prx:rsgsj
Removed Stream! C:\WINDOWS\xpsp1hfm.log:zvtot
Removed Stream! C:\WINDOWS\_DEFAULT.PIF:gmgyn
------------------------------------------------
Removed File! : C:\Windows\qspga.dat
------------------------------------------------
Scan was COMPLETED SUCCESSFULLY at 12:22:10 PM

Hi steamroller

That log looks much better now Good job

Let's do some final cleaning and you're good to go.

Please download the Hoster from here and unzip it to your desktop.

http://www.funkytoad.com/download/hoster.zip

Open up the Hoster program.

* Make sure that the "make hosts writable?" button in the upper right corner is enabled.
* Click back up Host files
* then click Restore orginal host files
* close program

You better reset System Restore now.

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.

Secure your Internet Explorer
- From within Internet Explorer click on the Tools menu and then click on Options.
- Click once on the Security tab
- Click once on the Internet icon so it becomes highlighted.
- Click once on the Custom Level button.
- Change the Download signed ActiveX controls to Prompt
- Change the Download unsigned ActiveX controls to Disable
- Change the Initialize and script ActiveX controls not marked as safe to Disable
- Change the Installation of desktop items to Prompt
- Change the Launching programs and files in an IFRAME to - Prompt
- Change the Navigate sub-frames across different domains to - Prompt
- When all these settings have been made, click on the OK button.
- If it prompts you as to whether or not you want to save the settings, press the Yes button.
- Press the Apply button and then the OK to exit the Internet Properties page.

Please take the following into consideration to maintain a clean computer.

Visit Windows Update regularly to get the latest security updates.You can also enable automatic updates.Your antivirus software should also be updated regularly. You need a firewall. Choose one, these are free.
Kerio
Zonealarm
Sygate

Additional programs to consider:
Spywareblaster Prevents the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted software.Blocks spyware/tracking cookies in Internet Explorer and Mozilla/Firefox.Restricts the actions of potentially unwanted sites in Internet Explorer.
Spywareguard An anti-virus program scans files before you open them and prevents execution if a virus is detected - SpywareGuard does the same thing, but for spyware!
IE/Spyad
Adds a list of malicious sites to your Restricted Sites Zone.
Firefox An alternate browser safer than IE I strongly recommend.
A good article to read:
So how did I get infected in the first place?

Regards,

Armodeluxe

Thanks for all your help.

Regards,
Steamroller

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.