topic. Alas, I am frustrated beyond all imagination. I am trying to help a
friend square away a problem that began at the end of July with (from what I
have read) and is related to KB927891. I am getting several errors and
migraines.
The first: Generic Host Process for Win32 Services has encountered a problem
and needs to close
The second-infinity: wuauclt.exe has encountered a problem and needs to close
These errors are surrounded by multiple XXXXXXXXXX referenced memory at
XXXXXXXXX. The memory could not be read errors.
My symptoms are noted through several other related posts; windows updates
won't run without crashing, system resources being taxed, unsuspecting
household pets being kicked by their WindowsXP-running owners worldwide, etc.
etc.
I have seen scores of highly complex approaches to the issue, but nothing
useful for a novice who just wants his stupid OS to be easily fixed.
I applied one suggestion (that was posted in several places). This
suggestion was rooted in MS’s article on the 0x80248011 error (which I also
received) to stop auto update services and rename the SoftwareDistribution
folder to SoftwareDistribution.old and the restart services. After finally
figuring out that I had to uninstall Norton to be able to rename the folder,
this approach seemed to work. I was finally able to connect to windows
update, download many missed updates and install with success. I cracked out
the champagne, rejoiced, until reboot. I was right back to where I started
(in fact it seemed worse). Did I say "AAAAARRRGGGGHHHH" yet?
Another suggestion was to download the latest installer and running the install /wuforce. No success with that either.
Most of the posts on this topic end with: 'I scrapped my OS and started from
scratch'. That is really not an option for my friend and I believe someone
out there (smarter than I) may be able to offer some useful direction to once
and all resolve this issue.
This is a desperate cry for help. Anyone? Your time is appreciated.