It has recently come to light that Apple is denying some smokers coverage under their AppleCare plans. At least two people have gone on record with copies of emails showing that they were denied service on their Apple computers, solely because they were smokers.
In both cases, Apple cited OSHA standards, claiming that cigarette smoke (and residue) are “health hazards”. Therefore, they refuse to force technicians to work on the machines – even though they are technically covered. Furthermore, Apple claims in both instances that the smoke/tar damage on the inside of the machines voids the Apple warranty. However, there is nothing in the warranty about cigarettes – nor their effects on a machine – whatsoever.