Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

Cannot delete iTunes & QuickTime registry keys


  • Please log in to reply

#1
Robster the Lobster

Robster the Lobster

    Member

  • Member
  • PipPip
  • 24 posts
I have completely uninstalled iTunes and QuickTime from my PC (OS = XP Home) and deleted all files and folders associated with Apple, iTunes or QuickTime that were not removed during the normal uninstall procedure.

Also, I have repeatedly cleaned my registry using Registry Mechanic. However, more than 100 registry keys for iTunes and QuickTime stubbornly remain. However hard I try to remove them, always they are still there on the next scan. Manual removal using regedit also fails, resulting in the message: "Cannot delete ****: error while deleting key".

I don't understand how a program that has been completely deleted can still leave registry traces. The offending keys are in the Custom Controls section.

N.B. The keys are listed in the attached file.

Please advise me:
- Why do these keys remain in the registry?
- How can I remove them (assuming I need to)?

Many thanks in advance.

Robster the Lobster

Attached Files


Edited by Robster the Lobster, 02 July 2008 - 06:02 PM.

  • 0

Advertisements


#2
starjax

starjax

    Global Moderator

  • Global Moderator
  • 6,678 posts
first off, don't use a registry cleaner. As you have discovered, its not always dependable.

This is the standard method of removing the software and allowing it to be reinstalled.

First, Uninstall the applications (quicktime and itunes and apple software update).

Next, follow the instructions here



I'd highly recommend that you do nothing further with your registry. Those remaining registry entries are not going to hurt anything and very unlikely to cause any issues.
  • 0

#3
Robster the Lobster

Robster the Lobster

    Member

  • Topic Starter
  • Member
  • PipPip
  • 24 posts
Thanks for the reply. I already have Windows Install Clean Up on my PC and use it regularly. Anyway, I found out how to delete the superfluous registry keys manually by raising their permissions to 'full control'.
  • 0






Similar Topics

1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP