flash player
Started by
aven_steph
, Nov 11 2007 10:39 AM
#1
Posted 11 November 2007 - 10:39 AM
aven_steph
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#2
Posted 15 November 2007 - 03:03 PM
Ax238
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Tech Staff
Hello aven_steph,
Use the utility and the following instructions to uninstall flash:
How to uninstall the Adobe Flash Player plug-in and ActiveX control
Make sure you close all open windows (including IE) prior to running the utility. Once completed, use the following instructions to install flash again:
Adobe Flash Player Download Center - Windows
Let me know if this works for you.
Regards,
Ax
Use the utility and the following instructions to uninstall flash:
How to uninstall the Adobe Flash Player plug-in and ActiveX control
Make sure you close all open windows (including IE) prior to running the utility. Once completed, use the following instructions to install flash again:
Adobe Flash Player Download Center - Windows
Let me know if this works for you.
Regards,
Ax
#3
Posted 15 November 2007 - 04:09 PM
aven_steph
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no it didnt work....just firefox has it, like it was before. except this time i dont have it at all for IE...at least before i could only watch videos on youtube, but now its like i dont have it, just for firefox like i said before
#4
Posted 17 November 2007 - 10:41 PM
anzenketh
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BSOD Warrior/Computer Surgeon
aven_steph
You will have to uninstall and reinstall both in Firefox and IE. They use different versions of the same pluggin.
You will have to uninstall and reinstall both in Firefox and IE. They use different versions of the same pluggin.
#5
Posted 17 November 2007 - 10:44 PM
aven_steph
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i uninstalled both in firefox and in IE
#6
Posted 18 November 2007 - 12:30 AM
Ax238
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Tech Staff
Let's run through some possible fixes (once/if the issue is fixed, leave off following the rest of the instructions):
Ax
- I trust you've already made sure your system is virus and spyware free, if not, please let me know
- After doing the uninstall as per the instructions above, go to the C:\Windows\System32 directory and delete the folder called Macromed. You'll probably have to exit any web browsers you have open first. Try installing again after the folder is deleted.
- Use the same instructions as before to uninstall the Flash Player, but this time use the following link to install it again (direct download link):
Full Flash Player - In IE, go to Tools | Internet Options, select the Advanced tab, and click the Reset... button. Confirm the reset and then reinstall the Adobe Flash player.
Ax
Edited by Ax238, 18 November 2007 - 12:31 AM.
#7
Posted 18 November 2007 - 10:22 AM
aven_steph
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thank you so much 
...ive been trying to fix that problem forever and you just fixed it in a while...thank you everything seems to be working now 
!
...ive been trying to fix that problem forever and you just fixed it in a while...thank you everything seems to be working now !
#8
Posted 19 November 2007 - 10:13 AM
Ax238
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Tech Staff
No problem at all! I'm glad that it helped. Which step, if I may ask, worked for you?
#9
Posted 19 November 2007 - 12:31 PM
aven_steph
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the second one
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