deleting the prefetch files ----------------------------- runbox command - press keyboard buttons: winkey + r - paste in the slot: prefetch - press: enter (the prefetch folder opens) - press: ctrl + a (select all is the same) - press: shift + del (deletes without prompt) disc clean up --------------- runbox command - press keyboard buttons:winkey + r - paste: cleanmgr.exe - choose drive(normally C: ) - press: enter (this process can take a long time) checkdisk ------------ runbox command - press the keyboard buttons: winkey + r - paste in the slot: chkdsk /f /r - press: enter ( black window appears) - press: Y button - press: enter - reboot the comp (this process is the longest, worse the screen may be lost before hours later the computer arrives at the welcome screen) disc defragmenter ---------------------- runbox command - press the keyboard buttons: winkey + r - paste in the slot: dfrg.msc - press enter (this process can take a long time) deleting internet cookies, files and history ------------------------------------------------- - press the keyboard buttons: winkey + r button - paste in the slot: inetcpl.cpl - press: enter - click: delete cookies - click: delete file - click: clear history disable unwanted startups ------------------------------ runbox command - press: winkey + r - paste: msconfig - press: enter - click tab: start ups - keep: the AV and firewall entriies enabled, - disable: 100% unused or unneeded entries - Unsure about the start up: [url="http://www.bleepingcomputer.com/startups/"]http://www.bleepingcomputer.com/startups/[/url] (IMPORTANT: enable all startups before running the Hijackthis program)