. UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2011-06-23.01) . Microsoft Windows 7 Home Premium Boot Device: \Device\HarddiskVolume2 Install Date: 29/03/2010 3:08:27 PM System Uptime: 23/10/2011 12:50:17 PM (8 hours ago) . Motherboard: Acer | | Aspire X1800 Processor: Intel(R) Core(TM)2 Duo CPU E7500 @ 2.93GHz | Intel | 2933/267mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 291 GiB total, 195.475 GiB free. D: is FIXED (NTFS) - 291 GiB total, 290.914 GiB free. E: is CDROM (CDFS) F: is Removable G: is Removable H: is Removable . ==== Disabled Device Manager Items ============= . Class GUID: {4d36e96f-e325-11ce-bfc1-08002be10318} Description: Microsoft PS/2 Mouse Device ID: ACPI\PNP0F03\4&3032039E&0 Manufacturer: Microsoft Name: Microsoft PS/2 Mouse PNP Device ID: ACPI\PNP0F03\4&3032039E&0 Service: i8042prt . Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1} Description: McAfee Inc. mfehidk Device ID: ROOT\LEGACY_MFEHIDK\0000 Manufacturer: Name: McAfee Inc. mfehidk PNP Device ID: ROOT\LEGACY_MFEHIDK\0000 Service: mfehidk . Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1} Description: Security Processor Loader Driver Device ID: ROOT\LEGACY_SPLDR\0000 Manufacturer: Name: Security Processor Loader Driver PNP Device ID: ROOT\LEGACY_SPLDR\0000 Service: spldr . ==== System Restore Points =================== . RP108: 8/09/2011 9:52:42 PM - Windows Update RP109: 16/09/2011 10:23:23 PM - Windows Update RP110: 17/09/2011 10:13:52 PM - Windows Update RP111: 28/09/2011 5:55:27 PM - Windows Update RP112: 14/10/2011 7:57:12 PM - Scheduled Checkpoint RP113: 14/10/2011 10:27:49 PM - Windows Update RP114: 18/10/2011 11:09:27 AM - Installed DirectX . ==== Installed Programs ====================== . Update for Microsoft Office 2007 (KB2508958) 2007 Microsoft Office Suite Service Pack 2 (SP2) 7-Zip 9.20 Acer Backup Manager Acer eRecovery Management Acer GameZone Console Acer Registration Acer ScreenSaver Acer Updater Acrobat.com Adobe AIR Adobe Flash Player 10 ActiveX Adobe Reader 9.1 MUI Advertising Center Age of Empires III Age of Empires III - The Asian Dynasties Age of Empires III - The WarChiefs Alice Greenfingers Amazon MP3 Downloader 1.0.10 Amazonia Apple Application Support Apple Software Update Audacity 1.3.13 (Unicode) Backup Manager Advance Bandoo BigPond Broadband ADSL Bing Bar Catalyst Control Center - Branding Catalyst Control Center Core Implementation Catalyst Control Center Graphics Full Existing Catalyst Control Center Graphics Full New Catalyst Control Center Graphics Light Catalyst Control Center Graphics Previews Vista Catalyst Control Center InstallProxy Catalyst Control Center Localization All ccc-core-static CCC Help Chinese Standard CCC Help Chinese Traditional CCC Help Czech CCC Help Danish CCC Help Dutch CCC Help English CCC Help Finnish CCC Help French CCC Help German CCC Help Greek CCC Help Hungarian CCC Help Italian CCC Help Japanese CCC Help Korean CCC Help Norwegian CCC Help Polish CCC Help Portuguese CCC Help Russian CCC Help Spanish CCC Help Swedish CCC Help Thai CCC Help Turkish Chicken Invaders 2 Command & Conquer The First Decade Compatibility Pack for the 2007 Office system ConceptDraw MINDMAP 5 Professional Conduit Engine D-Link DWA-131 Wireless N Nano USB Adapter D3DX10 Dairy Dash Dream Day First Home eSobi v2 Farm Frenzy 2 First Class Flurry Google Chrome Google Earth Google Toolbar for Internet Explorer Google Update Helper Granny In Paradise Heroes of Hellas Hotkey Utility Identity Card iLivid ImagXpress IMVU Inc Toolbar Java Auto Updater Java(TM) 6 Update 21 Junk Mail filter update Let's Learn a Language 3.6 LogMeIn Hamachi Malwarebytes' Anti-Malware McAfee Internet Security Merriam Websters Spell Jam Mesh Runtime Messenger Companion Microsoft Age of Empires Microsoft Age of Empires Expansion Microsoft Age of Empires II Microsoft Age of Empires II: The Conquerors Expansion Microsoft Office Access MUI (English) 2007 Microsoft Office Access Setup Metadata MUI (English) 2007 Microsoft Office Enterprise 2007 Microsoft Office Excel MUI (English) 2007 Microsoft Office Groove MUI (English) 2007 Microsoft Office Groove Setup Metadata MUI (English) 2007 Microsoft Office Home and Student 2007 Microsoft Office InfoPath MUI (English) 2007 Microsoft Office OneNote MUI (English) 2007 Microsoft Office Outlook Connector Microsoft Office Outlook MUI (English) 2007 Microsoft Office PowerPoint MUI (English) 2007 Microsoft Office PowerPoint Viewer 2007 (English) Microsoft Office Proof (English) 2007 Microsoft Office Proof (French) 2007 Microsoft Office Proof (Spanish) 2007 Microsoft Office Proofing (English) 2007 Microsoft Office Publisher MUI (English) 2007 Microsoft Office Shared MUI (English) 2007 Microsoft Office Shared Setup Metadata MUI (English) 2007 Microsoft Office Suite Activation Assistant Microsoft Office Word MUI (English) 2007 Microsoft Silverlight Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft Visual C++ 2005 Redistributable MSVCRT MSVCRT_amd64 MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) My Web Search (IWON) MyWinLocker Nero 9 Essentials Nero ControlCenter Nero DiscSpeed Nero DiscSpeed Help Nero DriveSpeed Nero DriveSpeed Help Nero Express Help Nero InfoTool Nero InfoTool Help Nero Installer Nero Online Upgrade Nero StartSmart Nero StartSmart Help Nero StartSmart OEM NeroExpress neroxml Norton Online Backup NVIDIA ForceWare Network Access Manager QuickTime Realtek High Definition Audio Driver RuneScape Security Update for 2007 Microsoft Office System (KB2288621) Security Update for 2007 Microsoft Office System (KB2288931) Security Update for 2007 Microsoft Office System (KB2345043) Security Update for 2007 Microsoft Office System (KB2553074) Security Update for 2007 Microsoft Office System (KB2553089) Security Update for 2007 Microsoft Office System (KB2553090) Security Update for 2007 Microsoft Office System (KB2584063) Security Update for 2007 Microsoft Office System (KB969559) Security Update for 2007 Microsoft Office System (KB976321) Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841) Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708) Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663) Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636) Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078) Security Update for Microsoft Office Access 2007 (KB979440) Security Update for Microsoft Office Excel 2007 (KB2553073) Security Update for Microsoft Office Groove 2007 (KB2552997) Security Update for Microsoft Office InfoPath 2007 (KB2510061) Security Update for Microsoft Office InfoPath 2007 (KB979441) Security Update for Microsoft Office PowerPoint 2007 (KB2535818) Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623) Security Update for Microsoft Office Publisher 2007 (KB2284697) Security Update for Microsoft Office system 2007 (972581) Security Update for Microsoft Office system 2007 (KB974234) Security Update for Microsoft Office Visio Viewer 2007 (KB973709) Security Update for Microsoft Office Word 2007 (KB2344993) Skype Toolbars Skype™ 5.3 Softonic-Eng7 Toolbar Souptoys StarCraft StarCraft II Update for 2007 Microsoft Office System (KB2284654) Update for 2007 Microsoft Office System (KB967642) Update for Microsoft .NET Framework 4 Client Profile (KB2468871) Update for Microsoft .NET Framework 4 Client Profile (KB2533523) Update for Microsoft Office 2007 Help for Common Features (KB963673) Update for Microsoft Office 2007 System (KB2539530) Update for Microsoft Office Access 2007 Help (KB963663) Update for Microsoft Office Excel 2007 Help (KB963678) Update for Microsoft Office Infopath 2007 Help (KB963662) Update for Microsoft Office OneNote 2007 (KB980729) Update for Microsoft Office OneNote 2007 Help (KB963670) Update for Microsoft Office Outlook 2007 (KB2583910) Update for Microsoft Office Outlook 2007 Help (KB963677) Update for Microsoft Office Powerpoint 2007 Help (KB963669) Update for Microsoft Office Publisher 2007 Help (KB963667) Update for Microsoft Office Script Editor Help (KB963671) Update for Microsoft Office Word 2007 Help (KB963665) Update for Outlook 2007 Junk Email Filter (KB2596560) Welcome Center Windows iLivid Toolbar Windows Live Communications Platform Windows Live Essentials Windows Live Installer Windows Live Mail Windows Live Mesh Windows Live Mesh ActiveX Control for Remote Connections Windows Live Messenger Windows Live Messenger Companion Core Windows Live Movie Maker Windows Live Photo Common Windows Live Photo Gallery Windows Live PIMT Platform Windows Live SOXE Windows Live SOXE Definitions Windows Live Sync Windows Live UX Platform Windows Live UX Platform Language Pack Windows Live Writer Windows Live Writer Resources WinZip 15.0 World of Warcraft . ==== Event Viewer Messages From Past Week ======== . 23/10/2011 12:54:33 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service McNaiAnn with arguments "" in order to run the server: {DC7EF8E1-824F-4110-AB43-1604DA9B4F40} 23/10/2011 12:53:55 PM, Error: Ntfs [55] - The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume H:. 23/10/2011 12:50:46 PM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start. 23/10/2011 12:50:45 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030} 23/10/2011 12:50:45 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39} 23/10/2011 12:50:45 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89} 23/10/2011 12:50:45 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E} 23/10/2011 12:50:44 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF} 23/10/2011 12:50:39 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC} 23/10/2011 12:50:32 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD DfsC discache mfehidk mfenlfk mwlPSDFilter mwlPSDNServ mwlPSDVDisk NetBIOS NetBT nsiproxy Psched rdbss spldr tdx VWiFiFlt Wanarpv6 WfpLwf 23/10/2011 12:50:32 PM, Error: Service Control Manager [7001] - The McAfee Proxy Service service depends on the McAfee Firewall Core Service service which failed to start because of the following error: The dependency service or group failed to start. 23/10/2011 12:50:31 PM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start. 23/10/2011 12:50:31 PM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning. 23/10/2011 12:50:31 PM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning. 23/10/2011 12:50:31 PM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start. 23/10/2011 12:50:31 PM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start. 23/10/2011 12:50:31 PM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning. 23/10/2011 12:50:31 PM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start. 23/10/2011 12:50:31 PM, Error: Service Control Manager [7001] - The McAfee Validation Trust Protection Service service depends on the McAfee Inc. mfehidk service which failed to start because of the following error: A device attached to the system is not functioning. 23/10/2011 12:50:31 PM, Error: Service Control Manager [7001] - The McAfee Personal Firewall Service service depends on the Windows Firewall service which failed to start because of the following error: The dependency service or group failed to start. 23/10/2011 12:50:31 PM, Error: Service Control Manager [7001] - The McAfee McShield service depends on the McAfee Validation Trust Protection Service service which failed to start because of the following error: The dependency service or group failed to start. 23/10/2011 12:50:31 PM, Error: Service Control Manager [7001] - The McAfee Firewall Core Service service depends on the McAfee Validation Trust Protection Service service which failed to start because of the following error: The dependency service or group failed to start. 23/10/2011 12:50:31 PM, Error: Service Control Manager [7001] - The McAfee Anti-Spam Service service depends on the McAfee Firewall Core Service service which failed to start because of the following error: The dependency service or group failed to start. 23/10/2011 12:50:31 PM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start. 23/10/2011 12:50:31 PM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning. 23/10/2011 12:50:31 PM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning. 23/10/2011 12:46:24 PM, Error: Microsoft-Windows-Directory-Services-SAM [12291] - SAM failed to start the TCP/IP or SPX/IPX listening thread 23/10/2011 12:33:06 PM, Error: Microsoft-Windows-WMPNSS-Service [14346] - A new media server was not initialized because RegisterRunningDevice() encountered error '0x80070005'. Restart your computer, and then restart the WMPNetworkSvc service. 23/10/2011 12:29:44 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Microsoft .NET Framework NGEN v4.0.30319_X86 service to connect. 23/10/2011 12:28:02 PM, Error: Service Control Manager [7023] - The iPod Service service terminated with the following error: %%-2147417831 23/10/2011 12:21:55 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Google Update Service (gupdate) service to connect. 23/10/2011 12:21:55 PM, Error: Service Control Manager [7000] - The Google Update Service (gupdate) service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 23/10/2011 11:43:10 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Software Protection service to connect. 23/10/2011 11:43:10 AM, Error: Service Control Manager [7000] - The Software Protection service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 23/10/2011 10:04:57 AM, Error: bowser [8003] - The master browser has received a server announcement from the computer LEEVARD-HP that believes that it is the master browser for the domain on transport NetBT_Tcpip_{C7419AA8-3BBB-43E0-BE97-DFC93E2E9390}. The master browser is stopping or an election is being forced. 22/10/2011 10:58:47 PM, Error: NetBT [4321] - The name "WORKGROUP :1d" could not be registered on the interface with IP address 5.47.114.43. The computer with the IP address 5.109.54.6 did not allow the name to be claimed by this computer. 21/10/2011 8:22:00 PM, Error: bowser [8003] - The master browser has received a server announcement from the computer PJLAPTOP that believes that it is the master browser for the domain on transport NetBT_Tcpip_{C7419AA8-3BBB-43E0-BE97-DFC93E2E9390}. The master browser is stopping or an election is being forced. 21/10/2011 3:58:38 PM, Error: NetBT [4321] - The name "WORKGROUP :1d" could not be registered on the interface with IP address 5.47.114.43. The computer with the IP address 5.245.29.91 did not allow the name to be claimed by this computer. 21/10/2011 10:28:32 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service. 18/10/2011 9:10:12 PM, Error: bowser [8003] - The master browser has received a server announcement from the computer R540_JS01-PC that believes that it is the master browser for the domain on transport NetBT_Tcpip_{8C079EAC-64C3-4637-B6E5-09C92FDAAD11}. The master browser is stopping or an election is being forced. . ==== End Of File ===========================