OTL Extras logfile created on: 2/13/2012 7:58:09 PM - Run 1 OTL by OldTimer - Version 3.2.31.0 Folder = F:\Anti virus 64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation Internet Explorer (Version = 8.0.7601.17514) Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy 3.87 Gb Total Physical Memory | 2.55 Gb Available Physical Memory | 66.01% Memory free 7.73 Gb Paging File | 6.40 Gb Available in Paging File | 82.81% Paging File free Paging file location(s): ?:\pagefile.sys [binary data] %SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86) Drive C: | 58.59 Gb Total Space | 29.94 Gb Free Space | 51.10% Space Free | Partition Type: NTFS Drive D: | 397.30 Gb Total Space | 396.59 Gb Free Space | 99.82% Space Free | Partition Type: NTFS Drive F: | 149.01 Gb Total Space | 121.73 Gb Free Space | 81.69% Space Free | Partition Type: FAT32 Computer Name: DELL | User Name: Victoria Quiles | Logged in as Administrator. Boot Mode: Normal | Scan Mode: Current user | Include 64bit Scans Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days [color=#E56717]========== Extra Registry (SafeList) ==========[/color] [color=#E56717]========== File Associations ==========[/color] [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\] .url[@ = InternetShortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation) [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\] .cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation) [HKEY_CURRENT_USER\SOFTWARE\Classes\] .exe [@ = exefile] -- Reg Error: Key error. File not found [color=#E56717]========== Shell Spawning ==========[/color] [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command] batfile [open] -- "%1" %* cmdfile [open] -- "%1" %* comfile [open] -- "%1" %* exefile [open] -- "%1" %* helpfile [open] -- Reg Error: Key error. htmlfile [edit] -- Reg Error: Key error. htmlfile [print] -- rundll32.exe %windir%\system32\mshtml.dll,PrintHTML "%1" inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation) InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation) InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation) piffile [open] -- "%1" %* regfile [merge] -- Reg Error: Key error. scrfile [config] -- "%1" scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l scrfile [open] -- "%1" /S txtfile [edit] -- Reg Error: Key error. Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation) Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [explore] -- Reg Error: Value error. Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command] batfile [open] -- "%1" %* cmdfile [open] -- "%1" %* comfile [open] -- "%1" %* cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation) exefile [open] -- "%1" %* helpfile [open] -- Reg Error: Key error. htmlfile [edit] -- Reg Error: Key error. htmlfile [print] -- rundll32.exe %windir%\system32\mshtml.dll,PrintHTML "%1" inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation) piffile [open] -- "%1" %* regfile [merge] -- Reg Error: Key error. scrfile [config] -- "%1" scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l scrfile [open] -- "%1" /S txtfile [edit] -- Reg Error: Key error. Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation) Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [explore] -- Reg Error: Value error. Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) [color=#E56717]========== Security Center Settings ==========[/color] [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center] "cval" = 0 [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring] [b]64bit:[/b] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc] "VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data] "AntiVirusOverride" = 0 "AntiSpywareOverride" = 0 "FirewallOverride" = 0 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus] "" = "DisableMonitoring" = 1 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc] [color=#E56717]========== System Restore Settings ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore] "DisableSR" = 0 [color=#E56717]========== Firewall Settings ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile] "DisableNotifications" = 0 "EnableFirewall" = 1 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile] "DisableNotifications" = 0 "EnableFirewall" = 1 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile] "DisableNotifications" = 0 "EnableFirewall" = 1 [color=#E56717]========== Authorized Applications List ==========[/color] [color=#E56717]========== HKEY_LOCAL_MACHINE Uninstall List ==========[/color] 64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "{0090A87C-3E0E-43D4-AA71-A71B06563A4A}" = Dell Support Center "{071c9b48-7c32-4621-a0ac-3f809523288f}" = Microsoft Visual C++ 2005 Redistributable (x64) "{1B8ABA62-74F0-47ED-B18C-A43128E591B8}" = Windows Live ID Sign-in Assistant "{26A24AE4-039D-4CA4-87B4-2F86416017FF}" = Java(TM) 6 Update 17 (64-bit) "{5EB6F3CB-46F4-451F-A028-7F6D8D35D7D0}" = Windows Live Language Selector "{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}" = Bonjour "{75104836-CAC7-444E-A39E-3F54151942F5}" = Apple Mobile Device Support "{87CF757E-C1F1-4D22-865C-00C6950B5258}" = Quickset64 "{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}" = Dell Edoc Viewer "{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting "{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}" = Microsoft Visual C++ 2005 Redistributable (x64) "{B6E3757B-5E77-3915-866A-CCFC4B8D194C}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 "{BE930E38-7BB3-45B6-85B2-5251F374F844}" = 64 Bit HP CIO Components Installer "{DA54F80E-261C-41A2-A855-549A144F2F59}" = Windows Live MIME IFilter "{E60B7350-EA5F-41E0-9D6F-E508781E36D2}" = Dell Dock "{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile "Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX 64-bit "CCleaner" = CCleaner "Dell Support Center" = Dell Support Center "HDMI" = Intel(R) Graphics Media Accelerator Driver "Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile "SynTPDeinstKey" = Dell Touchpad [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "{0B0F231F-CE6A-483D-AA23-77B364F75917}" = Windows Live Installer "{0ECFCB07-9BFE-4970-ACA1-D568D982760B}" = Complete Care Business Service Agreement "{12C00299-B8B4-40D3-9663-66ABEA3198AB}" = Sophos Client Firewall "{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}" = Microsoft Works "{196467F1-C11F-4F76-858B-5812ADC83B94}" = MSXML 4.0 SP3 Parser "{19BA08F7-C728-469C-8A35-BFBD3633BE08}" = Windows Live Movie Maker "{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}" = Junk Mail filter update "{200FEC62-3C34-4D60-9CE8-EC372E01C08F}" = Windows Live SOXE Definitions "{26A24AE4-039D-4CA4-87B4-2F83216017FF}" = Java(TM) 6 Update 26 "{3336F667-9049-4D46-98B6-4C743EEBC5B1}" = Windows Live Photo Gallery "{34F4D9A4-42C2-4348-BEF4-E553C84549E7}" = Windows Live Photo Gallery "{3C7839E7-21F4-49E0-B4D5-AC8ED818CCB0}" = NETGEAR WNDA3100v2 wireless USB 2.0 adapter "{42D68A86-DB1C-4256-B8C9-5D0D92919AF5}" = Banctec Service Agreement "{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater "{4CBABDFD-49F8-47FD-BE7D-ECDE7270525A}" = Windows Live PIMT Platform "{65D0C510-D7B6-4438-9FC8-E6B91115AB0D}" = Live! Cam Avatar Creator "{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}" = PowerDVD DX "{682B3E4F-696A-42DE-A41C-4C07EA1678B4}" = Windows Live SOXE "{6A05FEDF-662E-46BF-8A25-010E3F1C9C69}" = Windows Live UX Platform Language Pack "{6EE459E7-F2A1-4D2F-BF48-20CC4C951872}" = GreenPC "{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable "{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 "{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}" = Apple Software Update "{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}" = Dell Getting Started Guide "{80956555-A512-4190-9CAD-B000C36D6B6B}" = Windows Live Messenger "{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}" = Windows Live Sync "{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight "{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}" = MSVCRT "{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system "{903679E8-44C8-4C07-9600-05C92654FC50}" = QualXServ Service Agreement "{92EA4134-10D1-418A-91E1-5A0453131A38}" = Windows Live Movie Maker "{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English) "{9ACB414D-9347-40B6-A453-5EFB2DB59DFA}" = Sophos Anti-Virus "{9D56775A-93F3-44A3-8092-840E3826DE30}" = Windows Live Mail "{A33E7B0C-B99C-4EC9-B702-8A328B161AF9}" = Roxio Burn "{A726AE06-AAA3-43D1-87E3-70F510314F04}" = Windows Live Writer "{A83279FD-CA4B-4206-9535-90974DE76654}" = Apple Application Support "{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper "{A9BDCA6B-3653-467B-AC83-94367DA3BFE3}" = Windows Live Photo Common "{AAAFC670-569B-4A2F-82B4-42945E0DE3EF}" = Windows Live Writer "{AAF454FC-82CA-4F29-AB31-6A109485E76E}" = Windows Live Writer "{AB2FDE4F-6BED-4E9E-B676-3DCCEBB1FBFE}" = Dell Home Systems Service Agreement "{AC76BA86-7AD7-1033-7B44-AA1000000001}" = Adobe Reader X (10.1.1) "{AC76BA86-7AD7-5464-3428-900000000004}" = Spelling Dictionaries Support For Adobe Reader 9 "{B2E47DE7-800B-40BB-BD1F-9F221C3AEE87}" = Roxio Burn "{C66824E4-CBB3-4851-BB3F-E8CFD6350923}" = Windows Live Mail "{CE95A79E-E4FC-4FFF-8A75-29F04B942FF2}" = Windows Live UX Platform "{CFF8B8E8-E086-4DE0-935F-FE22CAB54F80}" = Microsoft Search Enhancement Pack "{D0B44725-3666-492D-BEF6-587A14BD9BD9}" = MSVCRT_amd64 "{D436F577-1695-4D2F-8B44-AC76C99E0002}" = Windows Live Photo Common "{D45240D3-B6B3-4FF9-B243-54ECE3E10066}" = Windows Live Communications Platform "{DDC8BDEE-DCAC-404D-8257-3E8D4B782467}" = Windows Live Writer Resources "{E09C4DB7-630C-4F06-A631-8EA7239923AF}" = D3DX10 "{EB4DF488-AAEF-406F-A341-CB2AAA315B90}" = Windows Live Messenger "{EF85FEF4-EB92-4075-A6D2-5F519BB30A2C}" = Complete Care Consumer Service Agreement "{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU] "{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver "{F47C37A4-7189-430A-B81D-739FF8A7A554}" = Consumer In-Home Service Agreement "{FDB3B167-F4FA-461D-976F-286304A57B2A}" = Adobe AIR "{FE044230-9CA5-43F7-9B58-5AC5A28A1F33}" = Windows Live Essentials "Adobe AIR" = Adobe AIR "Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX "Advanced Audio FX Engine" = Advanced Audio FX Engine "Dell Webcam Central" = Dell Webcam Central "GoToAssist" = GoToAssist 8.0.0.514 "iYogi Support Dock" = iYogi Support Dock 5.3 "WinLiveSuite" = Windows Live Essentials [color=#E56717]========== Last 10 Event Log Errors ==========[/color] Error reading Event Logs: The Event Service is not operating properly or the Event Logs are corrupt! < End of report >