OTL Extras logfile created on: 11/19/2012 6:43:24 PM - Run 5 OTL by OldTimer - Version 3.2.17.2 Folder = C:\Documents and Settings\Eric Stratmann\Desktop Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation Internet Explorer (Version = 8.0.6001.18702) Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy 2.00 Gb Total Physical Memory | 1.00 Gb Available Physical Memory | 74.00% Memory free 4.00 Gb Paging File | 3.00 Gb Available in Paging File | 90.00% Paging File free Paging file location(s): C:\pagefile.sys 2046 4092 [binary data] %SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files Drive C: | 146.07 Gb Total Space | 103.48 Gb Free Space | 70.85% Space Free | Partition Type: NTFS Drive E: | 970.52 Mb Total Space | 969.97 Mb Free Space | 99.94% Space Free | Partition Type: FAT Computer Name: YOUR-808E7D12E4 | User Name: Eric Stratmann | Logged in as Administrator. Boot Mode: Normal | Scan Mode: All users Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days [color=#E56717]========== Extra Registry (SafeList) ==========[/color] [color=#E56717]========== File Associations ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\] [color=#E56717]========== Shell Spawning ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command] batfile [open] -- "%1" %* cmdfile [open] -- "%1" %* comfile [open] -- "%1" %* exefile [open] -- "%1" %* htmlfile [edit] -- "C:\Program Files\Microsoft Office\Office\msohtmed.exe" %1 (Microsoft Corporation) htmlfile [print] -- "C:\Program Files\Microsoft Office\Office\msohtmed.exe" /p %1 (Microsoft Corporation) piffile [open] -- "%1" %* regfile [merge] -- Reg Error: Key error. scrfile [config] -- "%1" scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation) scrfile [open] -- "%1" /S txtfile [edit] -- Reg Error: Key error. Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation) Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation) Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) [color=#E56717]========== Security Center Settings ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center] "FirstRunDisabled" = 1 "AntiVirusDisableNotify" = 0 "FirewallDisableNotify" = 0 "UpdatesDisableNotify" = 0 "AntiVirusOverride" = 0 "FirewallOverride" = 0 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall] [color=#E56717]========== System Restore Settings ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore] "DisableSR" = 0 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sr] "Start" = 0 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SrService] "Start" = 2 [color=#E56717]========== Firewall Settings ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile] "EnableFirewall" = 1 "DoNotAllowExceptions" = 0 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List] "4481:TCP" = 4481:TCP:LocalSubNet:Enabled:BlackBerry Desktop Software Wireless Music Sync data transfer "4481:UDP" = 4481:UDP:LocalSubNet:Enabled:BlackBerry Desktop Software Wireless Music Sync discovery "4482:TCP" = 4482:TCP:LocalSubNet:Enabled:BlackBerry Desktop Software Wireless Music Sync data transfer "4482:UDP" = 4482:UDP:LocalSubNet:Enabled:BlackBerry Desktop Software Wireless Music Sync discovery [color=#E56717]========== Authorized Applications List ==========[/color] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List] "C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe" = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe:*:Enabled:Kodak Software Updater -- () "C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe" = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe:*:Enabled:EasyShare -- (Eastman Kodak Company) "C:\Program Files\Skype\Plugin Manager\skypePM.exe" = C:\Program Files\Skype\Plugin Manager\skypePM.exe:*:Enabled:Skype Extras Manager -- File not found "C:\Program Files\Nortel Networks\Extranet.exe" = C:\Program Files\Nortel Networks\Extranet.exe:*:Enabled:Contivity VPN Client -- (Nortel Networks NA, Inc.) "C:\Documents and Settings\Eric Stratmann\Application Data\Juniper Networks\Juniper Terminal Services Client\dsTermServ.exe" = C:\Documents and Settings\Eric Stratmann\Application Data\Juniper Networks\Juniper Terminal Services Client\dsTermServ.exe:*:Enabled:Juniper Terminal Services Client -- (Juniper Networks) "C:\Program Files\Research In Motion\BlackBerry Desktop\Rim.Desktop.exe" = C:\Program Files\Research In Motion\BlackBerry Desktop\Rim.Desktop.exe:*:Enabled:BlackBerry Desktop Software -- (Research In Motion) "C:\Program Files\Common Files\Motive\McciServiceHost.exe" = C:\Program Files\Common Files\Motive\McciServiceHost.exe:*:Enabled:McciServiceHost -- (Alcatel-Lucent) "C:\Program Files\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe" = C:\Program Files\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe:LocalSubNet:Disabled:Intuit Update v4 Shared Downloads Server -- (Intuit Inc.) "C:\Program Files\Windows Searchqu Toolbar\Datamngr\ToolBar\dtUser.exe" = C:\Program Files\Windows Searchqu Toolbar\Datamngr\ToolBar\dtUser.exe:*:Enabled:DTX broker -- File not found "C:\Program Files\Common Files\Apple\Apple Application Support\WebKit2WebProcess.exe" = C:\Program Files\Common Files\Apple\Apple Application Support\WebKit2WebProcess.exe:*:Enabled:WebKit -- (Apple Inc.) "C:\Program Files\iTunes\iTunes.exe" = C:\Program Files\iTunes\iTunes.exe:*:Enabled:iTunes -- (Apple Inc.) "C:\Program Files\Logitech\Logitech Vid\Vid.exe" = C:\Program Files\Logitech\Logitech Vid\Vid.exe:*:Enabled:Logitech Vid -- (Logitech Inc.) [color=#E56717]========== HKEY_LOCAL_MACHINE Uninstall List ==========[/color] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "{00020409-78E1-11D2-B60F-006097C998E7}" = Microsoft Office 2000 SR-1 Standard "{0008546E-DF6E-4CC1-AFD0-2CB8E16C95A2}" = Notifier "{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}" = Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 "{073F22CE-9A5B-4A40-A604-C7270AC6BF34}" = ESSSONIC "{0F6F6876-6334-4977-B5DD-CFC12E193420}" = iTunes "{14D4ED84-6A9A-45A0-96F6-1753768C3CB5}" = ESSPCD "{2D03B6F8-DF36-4980-B7B6-5B93D5BA3A8F}" = essvatgt "{30465B6C-B53F-49A1-9EBA-A3F187AD502E}" = Sonic Update Manager "{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP "{3C3901C5-3455-3E0A-A214-0B093A5070A6}" = Microsoft .NET Framework 4 Client Profile "{42938595-0D83-404D-9F73-F8177FDD531A}" = ESScore "{4537EA4B-F603-4181-89FB-2953FC695AB1}" = netbrdg "{4FBCEA31-5D18-4212-9231-DE7CF1BE7DBB}" = Logitech Vid "{5316DFC9-CE99-4458-9AB3-E8726EDE0210}" = skin0001 "{5FA0CCFA-4938-4EF2-BC36-F43F130E8AD2}" = Winbond TPM Device Driver "{605A4E39-613C-4A12-B56F-DEFBE6757237}" = SHASTA "{63EC2120-1742-4625-AA47-C6A8AEC9C64C}" = Apple Application Support "{643EAE81-920C-4931-9F0B-4B343B225CA6}" = ESSBrwr "{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}" = Sonic Express Labeler "{69333A04-5134-40A5-A055-9166A7AA1EC8}" = "{6dde8b21-0510-4cfd-92db-cac94e4e4d0a}" = IBM Lotus Symphony "{6ECB39BD-73C2-44DD-B1A0-898207C58D8B}" = HP Photo and Imaging 2.0 - All-in-One Drivers "{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}" = Apple Software Update "{79155F2B-9895-49D7-8612-D92580E0DE5B}" = Bonjour "{7BE15435-2D3E-4B58-867F-9C75BED0208C}" = QuickTime "{87DF5956-A327-4304-8338-8E2B0AAB843E}" = BlackBerry Desktop Software 6.0.2 "{8943CE61-53BD-475E-90E1-A580869E98A2}" = staticcr "{8A502E38-29C9-49FA-BCFA-D727CA062589}" = ESSTOOLS "{8D2A5993-1C04-42FC-8646-468650081147}" = Atmel TPM Driver v3.0.0.15 "{8E92D746-CD9F-4B90-9668-42B74C14F765}" = ESSini "{91517631-A9F3-4B7C-B482-43E0068FD55A}" = ESSgui "{91810AFC-A4F8-4EBA-A5AA-B198BBC81144}" = InterVideo WinDVD "{95120000-00B9-0409-0000-0000000FF1CE}" = Microsoft Application Error Reporting "{9541FED0-327F-4DF0-8B96-EF57EF622F19}" = Sonic RecordNow! "{9576B4EE-5E87-4C14-AFCE-2F6FC2B276B8}" = Broadcom TPM Driver Installer "{981029E0-7FC9-4CF3-AB39-6F133621921A}" = Skype Toolbars "{9867A917-5D17-40DE-83BA-BEA5293194B1}" = HP Photo and Imaging 2.0 - All-in-One "{98EABC7F-B1A1-43A5-B505-5B4EC3908DCD}" = Microsoft Security Client "{999D43F4-9709-4887-9B1A-83EBB15A8370}" = VPRINTOL "{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 "{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}" = Microsoft .NET Framework 3.0 Service Pack 2 "{A4D7B764-4140-11D4-88EB-0050DA3579C0}" = Nero - Burning Rom "{AC76BA86-7AD7-1033-7B44-A83000000003}" = Adobe Reader 8.3.1 "{AE1FA02D-E6A4-4EA0-8E58-6483CAC016DD}" = ESSCDBK "{B162D0A6-9A1D-4B7C-91A5-88FB48113C45}" = OfotoXMI "{B376402D-58EA-45EA-BD50-DD924EB67A70}" = HP Memories Disc "{B4B44FE7-41FF-4DAD-8C0A-E406DDA72992}" = CCScore "{B997C2A0-4383-41BF-B76E-9B8B7ECFB267}" = KSU "{BBD6BA59-4593-43CC-BBC8-8E53D354AEA4}" = Atmel TPM Driver Installer 3.0.3.15 "{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}" = Microsoft .NET Framework 2.0 Service Pack 2 "{C27BC2A2-30DD-4014-B22E-63EB0DB572F9}" = Logitech Webcam Software "{C900EF06-2E76-49C7-8DB0-41F629B21DC5}" = hp psc 1200 series "{CAF5B770-082F-40C4-853D-3973BB81BDAA}" = TurboTax 2011 WinPerTaxSupport "{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1 "{D32470A1-B10C-4059-BA53-CF0486F68EBC}" = Kodak EasyShare software "{D4DDFAA1-EC37-4529-AD5B-A433ADE68662}" = Apple Mobile Device Support "{DB02F716-6275-42E9-B8D2-83BA2BF5100B}" = SFR "{E463E171-4082-4744-A466-F7CBE8502789}" = TurboTax 2011 WinPerReleaseEngine "{E79987F0-0E34-42CC-B8FF-6C860AEEB26A}" = tooltips "{EE556A3E-EB37-4392-9637-BAA8EC2F47FA}" = TurboTax 2011 wrapper "{EE7257A2-39A2-4D2F-9DAC-F9F25B8AE1D8}" = Skype™ 5.10 "{EF964A78-078C-11D1-B7A7-0000C0134CE6}" = Nortel Networks Contivity VPN Client "{F0A37341-D692-11D4-A984-009027EC0A9C}" = SoundMAX "{F18DB86D-BC16-4E01-BCCE-63F62B931D82}" = InterVideo Register Manager "{F22C222C-3CE2-4A4B-A83F-AF4681371ABE}" = kgcbase "{F4A2E7CC-60CA-4AFA-B67F-AD5E58173C3F}" = SKINXSDK "{F9593CFB-D836-49BC-BFF1-0E669A411D9F}" = WIRELESS "{FAD3D68B-2F9C-459B-AA79-C04B9090FD72}" = TurboTax 2011 WinPerFedFormset "{FC65A49B-D0F4-4CFE-9304-4C6B4412433F}" = TurboTax 2011 wlaiper "{FCDB1C92-03C6-4C76-8625-371224256091}" = ESSPDock "{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 "Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX "ATT-SST" = AT&T Service & Support Tool "BlackBerry_Desktop" = BlackBerry Desktop Software 6.0.2 "Free M4a to MP3 Converter_is1" = Free M4a to MP3 Converter 7.0 "HDMI" = Intel(R) Graphics Media Accelerator Driver "HECI" = Intel(R) Management Engine Interface "HP PSC 1200 Series" = HP Photo and Imaging 2.0 - hp psc 1200 series "hp psc 1200 series_Driver" = hp psc 1200 series "ie8" = Windows Internet Explorer 8 "lvdrivers_12.10" = Logitech Webcam Software Driver Package "MESOL" = Intel(R) Active Management Technology Device Software "Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1 "Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile "Microsoft Security Client" = Microsoft Security Essentials "MSCompPackV1" = Microsoft Compression Client Pack 1.0 for Windows XP "PC-Doctor 5 for Windows" = PC-Doctor 5 for Windows "PROSet" = Intel(R) PRO Network Connections Drivers "TurboTax 2011" = TurboTax 2011 "Wdf01009" = Microsoft Kernel-Mode Driver Framework Feature Pack 1.9 "Windows Media Format Runtime" = Windows Media Format 11 runtime "Windows Media Player" = Windows Media Player 11 "WMFDist11" = Windows Media Format 11 runtime "wmp11" = Windows Media Player 11 "Wudf01000" = Microsoft User-Mode Driver Framework Feature Pack 1.0 "XpsEPSC" = XML Paper Specification Shared Components Pack 1.0 "Yahoo! Mail" = att.net Internet Mail [color=#E56717]========== HKEY_USERS Uninstall List ==========[/color] [HKEY_USERS\S-1-5-21-889260285-4177728887-3231333883-1004\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "Juniper_Setup_Client" = Juniper Networks Setup Client "Juniper_Term_Services" = Juniper Terminal Services Client [color=#E56717]========== Last 10 Event Log Errors ==========[/color] [ Application Events ] Error - 11/18/2012 3:20:08 PM | Computer Name = YOUR-808E7D12E4 | Source = LoadPerf | ID = 3001 Description = The performance counter name string value in the registry is incorrectly formatted. The bogus string is 18984, the bogus index value is the first DWORD in Data section while the last valid index values are the second and third DWORD in Data section. Error - 11/18/2012 3:20:08 PM | Computer Name = YOUR-808E7D12E4 | Source = LoadPerf | ID = 3011 Description = Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The Error code is the first DWORD in Data section. Error - 11/18/2012 3:20:12 PM | Computer Name = YOUR-808E7D12E4 | Source = LoadPerf | ID = 3001 Description = The performance counter name string value in the registry is incorrectly formatted. The bogus string is 18984, the bogus index value is the first DWORD in Data section while the last valid index values are the second and third DWORD in Data section. Error - 11/18/2012 3:48:15 PM | Computer Name = YOUR-808E7D12E4 | Source = Application Hang | ID = 1002 Description = Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000. Error - 11/18/2012 4:14:58 PM | Computer Name = YOUR-808E7D12E4 | Source = MPSampleSubmission | ID = 5000 Description = EventType mptelemetry, P1 0x80070002, P2 moac, P3 cachereset, P4 4.0.1526.0, P5 unspecified, P6 unspecified, P7 unspecified, P8 NIL, P9 NIL, P10 NIL. Error - 11/18/2012 4:17:50 PM | Computer Name = YOUR-808E7D12E4 | Source = LoadPerf | ID = 3001 Description = The performance counter name string value in the registry is incorrectly formatted. The bogus string is 18984, the bogus index value is the first DWORD in Data section while the last valid index values are the second and third DWORD in Data section. Error - 11/18/2012 4:17:50 PM | Computer Name = YOUR-808E7D12E4 | Source = LoadPerf | ID = 3011 Description = Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The Error code is the first DWORD in Data section. Error - 11/18/2012 4:17:53 PM | Computer Name = YOUR-808E7D12E4 | Source = LoadPerf | ID = 3001 Description = The performance counter name string value in the registry is incorrectly formatted. The bogus string is 18984, the bogus index value is the first DWORD in Data section while the last valid index values are the second and third DWORD in Data section. Error - 11/18/2012 4:24:37 PM | Computer Name = YOUR-808E7D12E4 | Source = Application Hang | ID = 1002 Description = Hanging application WINWORD.EXE, version 9.0.0.4527, hang module hungapp, version 0.0.0.0, hang address 0x00000000. Error - 11/18/2012 5:04:44 PM | Computer Name = YOUR-808E7D12E4 | Source = MPSampleSubmission | ID = 5000 Description = EventType mptelemetry, P1 0x80070002, P2 moac, P3 cachereset, P4 4.1.522.0, P5 unspecified, P6 unspecified, P7 unspecified, P8 NIL, P9 NIL, P10 NIL. [ System Events ] Error - 11/19/2012 8:23:03 PM | Computer Name = YOUR-808E7D12E4 | Source = Service Control Manager | ID = 7034 Description = The Bonjour Service service terminated unexpectedly. It has done this 1 time(s). Error - 11/19/2012 8:23:03 PM | Computer Name = YOUR-808E7D12E4 | Source = Service Control Manager | ID = 7034 Description = The Intuit Update Service v4 service terminated unexpectedly. It has done this 1 time(s). Error - 11/19/2012 8:23:04 PM | Computer Name = YOUR-808E7D12E4 | Source = Service Control Manager | ID = 7034 Description = The IviRegMgr service terminated unexpectedly. It has done this 1 time(s). Error - 11/19/2012 8:23:04 PM | Computer Name = YOUR-808E7D12E4 | Source = Service Control Manager | ID = 7034 Description = The Intel(R) Active Management Technology Local Management Service service terminated unexpectedly. It has done this 1 time(s). Error - 11/19/2012 8:23:04 PM | Computer Name = YOUR-808E7D12E4 | Source = Service Control Manager | ID = 7034 Description = The McciCMService service terminated unexpectedly. It has done this 1 time(s). Error - 11/19/2012 8:23:04 PM | Computer Name = YOUR-808E7D12E4 | Source = Service Control Manager | ID = 7034 Description = The Process Monitor service terminated unexpectedly. It has done this 1 time(s). Error - 11/19/2012 8:23:04 PM | Computer Name = YOUR-808E7D12E4 | Source = Service Control Manager | ID = 7034 Description = The McciServiceHost service terminated unexpectedly. It has done this 1 time(s). Error - 11/19/2012 8:23:04 PM | Computer Name = YOUR-808E7D12E4 | Source = Service Control Manager | ID = 7034 Description = The iPod Service service terminated unexpectedly. It has done this 1 time(s). Error - 11/19/2012 8:25:41 PM | Computer Name = YOUR-808E7D12E4 | Source = Service Control Manager | ID = 7000 Description = The Nortel Extranet Access Protocol service failed to start due to the following error: %%2 Error - 11/19/2012 8:40:37 PM | Computer Name = YOUR-808E7D12E4 | Source = Service Control Manager | ID = 7000 Description = The Nortel Extranet Access Protocol service failed to start due to the following error: %%2 < End of report >