[michaeljoe]

My brothers PC is afflicted with many popup ads. Can you help?

Here is the HJT log.

Logfile of HijackThis v1.99.1
Scan saved at 8:12:20 PM, on 3/1/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\svchost.exe
c:\program files\mcafee.com\agent\mcupdate.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\PROGRA~1\VERIZO~1\HELPSU~1\SMARTB~1\MotiveSB.exe
C:\PROGRA~1\VERIZO~1\HELPSU~1\VERIZO~1.EXE
C:\Program Files\Common Files\Verizon Online\ConnMgr\cmisrv.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\Verizon Online\AppMgr\vzOpenUIServer.exe
C:\Program Files\Common Files\MotiveBrowser\MotiveBrowser.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Owner\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...ario&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.h...ario&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...ario&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.h...ario&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.h...ario&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.h...ario&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.h...ario&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareBlock Class - {0A87E45F-537A-40B4-B812-E2544C21A09F} - C:\Program Files\SpyCatcher 2006\SCActiveBlock.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\HELPSU~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [A Verizon App] C:\PROGRA~1\VERIZO~1\HELPSU~1\VERIZO~1.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - Startup: IMStart.lnk = C:\Program Files\InterMute\IMStart.exe
O4 - Global Startup: Event Reminder.lnk = C:\Program Files\PrintMaster 16\pmremind.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Quicken Scheduled Updates.lnk.disabled
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: UltimateBet - {94148DB5-B42D-4915-95DA-2CBB4F7095BF} - C:\Program Files\UltimateBet\UltimateBet.exe
O9 - Extra 'Tools' menuitem: UltimateBet - {94148DB5-B42D-4915-95DA-2CBB4F7095BF} - C:\Program Files\UltimateBet\UltimateBet.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {37DF41B2-61DB-4CAC-A755-CFB3C7EE7F40} - http://esupport.aol....oach_core_1.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.snapfish....fishActivia.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcaf...84/mcinsctl.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcaf...,21/mcgdmgr.cab
O16 - DPF: {DB0474CC-8EF6-47FC-905B-23FC58A70817} (RegPropsCtrl Class) - http://download.veri...tWebInstall.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe (file missing)
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - McAfee, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe

thanks much,

[Advertisements]

Hi michaeljoe,

I'll be helping you and post back a fix shortly.

[stonangel]

Hi michaeljoe,

I'll be helping you and post back a fix shortly.

[stonangel]

Hi michaeljoe,

1. You are currently using HijackThis from the desktop, this can cause problems.
HijackThis creates backups, these are needed in case of any recovery issues.
Please create a directory on your C:\ drive called C:\HJT, download and move HijackThis into that directory. Run the program from that directory from now on.

STEPS For Creating Folder
1. Please go to My Computer, open your C:\ drive, Select: New >> Folder and name the folder HJT.

2. Move HijackThis to the new folder
2. There are traces from Trend Micro in your log. It's not recommanded using more than one antivirus program.
Please uninstall it and reboot afterwards.

3. Please download WebRoot SpySweeper from HERE (It's a 2 week trial):

• Click Download Now to download the program.
• Install it. Once the program is installed, it will open.
• It will prompt you to update to the latest definitions, click Yes.
• Once the definitions are installed, click Options on the left side.
• Click the Sweep Options tab.
• Under What to Sweep please put a check next to the following:
  • Sweep Memory
  • Sweep Registry
  • Sweep Cookies
  • Sweep All User Accounts
  • Enable Direct Disk Sweeping
  • Sweep Contents of Compressed Files
  • Sweep for Rootkits
  • Please UNCHECK Do not Sweep System Restore Folder.
• Click Sweep Now on the left side.
• Click the Start button.
• When it's done scanning, click the Next button.
• Make sure everything has a check next to it, then click the Next button.
• It will remove all of the items found.
• Click Session Log in the upper right corner, copy everything in that window.
• Click the Summary tab and click Finish.
• Paste the contents of the session log you copied into your next reply with an new HijackThis log, please.

[michaeljoe]

I've having a bit of trouble. I moved HJT to c:/HJT. Downloaded SpySweeper
and ran it. After it scanned (2 hours +) and I clicked the offending items, the app
crashed. Bummer! I'm running it again now. Just wanted you to know I'm working
on it.

[michaeljoe]

Ok, I"m stuck. I see the Trend Micro reference in HJT. should I "fix" it in HJT?

Second time running spysweeper. The scan took 2 hrs 45 mins.

It found 15 "item" and 3500+ "traces". I then checked all the entries including the rootkit entry and clicked Next. Spysweeper says it's in the "Removal" step. I see the hourglass and it's been in this condition for 4 hours. I can't believe it could take that long? Should I cancel out of it? Please advise, I'm very frustrated.

thanks,

[stonangel]

Hi michaeljoe,

Please stop the scan for the while.

Post back a new HijackThis log and the Spy Sweeper one if you have it and let us know if you brother's computer is still having pop ups, please.

[michaeljoe]

Spysweeper was still running after 8 hours yesterday. It locked the PC up to where I had to unplug it to get it to shut off. I don't see where Spysweeper offers a log, maybe there is one in the program folders? I wrote down some of what it found:

apropos
p2pnetwork
coolsavings
mediapipe
network essentials
sicro dialer
weirdontheweb

cookies
addynamix
belnk
clickandtrack
realmedia
trafficmp
yieldmanager
==============================================================

Here is the new HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 9:44:12 AM, on 3/5/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\PROGRA~1\VERIZO~1\HELPSU~1\SMARTB~1\MotiveSB.exe
C:\PROGRA~1\VERIZO~1\HELPSU~1\VERIZO~1.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\Verizon Online\ConnMgr\cmisrv.exe
C:\Program Files\Common Files\Verizon Online\AppMgr\vzOpenUIServer.exe
C:\Program Files\Common Files\MotiveBrowser\MotiveBrowser.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Mozilla Firefox\firefox.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\hjt\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...ario&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.h...ario&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...ario&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.h...ario&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.h...ario&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.h...ario&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.h...ario&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareBlock Class - {0A87E45F-537A-40B4-B812-E2544C21A09F} - C:\Program Files\SpyCatcher 2006\SCActiveBlock.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\HELPSU~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [A Verizon App] C:\PROGRA~1\VERIZO~1\HELPSU~1\VERIZO~1.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - Startup: IMStart.lnk = C:\Program Files\InterMute\IMStart.exe
O4 - Global Startup: Event Reminder.lnk = C:\Program Files\PrintMaster 16\pmremind.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Quicken Scheduled Updates.lnk.disabled
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: UltimateBet - {94148DB5-B42D-4915-95DA-2CBB4F7095BF} - C:\Program Files\UltimateBet\UltimateBet.exe
O9 - Extra 'Tools' menuitem: UltimateBet - {94148DB5-B42D-4915-95DA-2CBB4F7095BF} - C:\Program Files\UltimateBet\UltimateBet.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {37DF41B2-61DB-4CAC-A755-CFB3C7EE7F40} - http://esupport.aol....oach_core_1.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.snapfish....fishActivia.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcaf...84/mcinsctl.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcaf...,21/mcgdmgr.cab
O16 - DPF: {DB0474CC-8EF6-47FC-905B-23FC58A70817} (RegPropsCtrl Class) - http://download.veri...tWebInstall.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe (file missing)
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - McAfee, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe

[stonangel]

Hi michaeljoe,

You may want to print out these instructions for reference, since you will have to restart your computer during the fix.

* Please download AproposFix by Swandog46 from here

Save it to your desktop but do NOT run it yet.

* Then please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.

* Once in Safe Mode, please double-click aproposfix.exe and unzip it to the desktop. Open the aproposfix folder on your desktop and run RunThis.bat. Follow the prompts.

* When the tool is finished, please reboot back into normal mode, and post a new HijackThis log, along with the entire contents of the log.txt file in the aproposfix folder.

[michaeljoe]

Ok, here is the aproposfix log:

Log of AproposFix v1.1

************

Running from directory:
C:\Documents and Settings\Administrator\Desktop\aproposfix

************



Registry entries found:

[HKEY_LOCAL_MACHINE\Software\CtXj7AA9fk55]
@="6y86YVJhiihiijivbKJLZZhiihxkiD:4y5D9iZfZaLToniKYPcLYZiHZfmIaeejZfZ"
"Device"="\\\\.\\Audcess"
"DriverPath"="C:\\WINDOWS\\system32\\drivers\\asy1btxx.sys"
"DriverName"="PDRProc"
"HideUninstallerName"="C:\\Program Files\\Verlayer\\lffpl400.exe"
"UninstallerPath"="C:\\WINDOWS\\system32\\nto50_32.exe"
"UninstallerRegKey"="HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Uninstall\\{54542627-CA91-4301-9332-C8E01E21F112}"
"UninstallerParams"="/CTUN"
"HDll"="C:\\WINDOWS\\system32\\omaetmon.dll"
"ServerAddress"="adchannel.contextplus.net"
"LegalNote"="http://adchannel.con...onbranded.html"
"PartnerId"="CP.IST2"
"InstallationId"="{X4c4e04b-2e96-261b-e139-cf693a484338}"
"PageFiltering"=dword:00000001
"ClientName"="C:\\Program Files\\Verlayer\\s32pcdll.exe"

************

Removing hidden service:
Service PDRProc removed.

Removing hidden folder:
Deletion of folder Verlayer succeeded!

Deleting files:

Deletion of file C:\WINDOWS\system32\drivers\asy1btxx.sys succeeded!
Deletion of file C:\WINDOWS\system32\nlsetmsg.exe succeeded!
Deletion of file C:\WINDOWS\system32\omaetmon.dll succeeded!
Deletion of file C:\WINDOWS\system32\nto50_32.exe succeeded!

Backing up files:
Done!

Removing registry entries:

REGEDIT4

[-HKEY_CURRENT_USER\Software\CtXj7AA9fk55]
[-HKEY_LOCAL_MACHINE\Software\CtXj7AA9fk55]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{54542627-CA91-4301-9332-C8E01E21F112}]

Done!

Finished!

and the HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 10:56:42 AM, on 3/5/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\PROGRA~1\VERIZO~1\HELPSU~1\SMARTB~1\MotiveSB.exe
C:\PROGRA~1\VERIZO~1\HELPSU~1\VERIZO~1.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\Verizon Online\ConnMgr\cmisrv.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\Program Files\Common Files\Verizon Online\AppMgr\vzOpenUIServer.exe
C:\Program Files\Common Files\MotiveBrowser\MotiveBrowser.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\hjt\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...ario&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.h...ario&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...ario&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.h...ario&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.h...ario&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.h...ario&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.h...ario&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareBlock Class - {0A87E45F-537A-40B4-B812-E2544C21A09F} - C:\Program Files\SpyCatcher 2006\SCActiveBlock.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\HELPSU~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [A Verizon App] C:\PROGRA~1\VERIZO~1\HELPSU~1\VERIZO~1.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - Startup: IMStart.lnk = C:\Program Files\InterMute\IMStart.exe
O4 - Global Startup: Event Reminder.lnk = C:\Program Files\PrintMaster 16\pmremind.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Quicken Scheduled Updates.lnk.disabled
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: UltimateBet - {94148DB5-B42D-4915-95DA-2CBB4F7095BF} - C:\Program Files\UltimateBet\UltimateBet.exe
O9 - Extra 'Tools' menuitem: UltimateBet - {94148DB5-B42D-4915-95DA-2CBB4F7095BF} - C:\Program Files\UltimateBet\UltimateBet.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {37DF41B2-61DB-4CAC-A755-CFB3C7EE7F40} - http://esupport.aol....oach_core_1.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.snapfish....fishActivia.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcaf...84/mcinsctl.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcaf...,21/mcgdmgr.cab
O16 - DPF: {DB0474CC-8EF6-47FC-905B-23FC58A70817} (RegPropsCtrl Class) - http://download.veri...tWebInstall.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe (file missing)
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - McAfee, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe

[stonangel]

Hi michaeljoe,

Open HijackThis, click Config, click Misc Tools
Click "Open Uninstall Manager"
Click "Save List" (generates uninstall_list.txt)
Click Save, copy and paste the results in your next post, please.

[michaeljoe]

Ok, here is uninstall_list.txt

Ad-Aware SE Professional
Adobe Photoshop Album 2.0 Starter Edition
Adobe Reader 6.0.1
Agere Systems PCI Soft Modem
Blackhawk Striker from Compaq (remove only)
Blasterball 2 from Compaq (remove only)
Bounce Symphony from Compaq (remove only)
CleanUp!
Compaq Connections
Compaq Instant Support
Crystal Maze from Compaq (remove only)
ewido security suite
Five Card Frenzy from Compaq (remove only)
HijackThis 1.99.1
HP Image Zone 3.5
HP PSC & OfficeJet 3.5
HP Software Update
Hydronics Design Studio Academic Version
ICatch (VI) PC Camera
IntelliMover Data Transfer Demo
InterVideo WinDVD Creator 2
InterVideo WinDVD Player
J2SE Runtime Environment 5.0 Update 2
J2SE Runtime Environment 5.0 Update 4
Java 2 Runtime Environment, SE v1.4.2_03
Java 2 Runtime Environment, SE v1.4.2_06
KBD
Learn2 Player (Uninstall Only)
Lernout & Hauspie TruVoice American English TTS Engine
LimeWire 4.9.37
LiveReg (Symantec Corporation)
Macromedia Flash Player 8
MathPlayer
McAfee SecurityCenter
McAfee VirusScan
Memories Disc Creator 2.0
Microsoft .NET Framework 1.1
Microsoft AntiSpyware
Microsoft Money 2004
Microsoft Money 2004 System Pack
Microsoft Office Outlook Connector
Microsoft Office XP Professional with FrontPage
Microsoft Picture It! Express 9
Microsoft Picture It! Library 9
Microsoft Plus! Digital Media Edition
Microsoft Web Publishing Wizard 1.52
Microsoft Works 7.0
Mozilla Firefox (1.0.4)
MSN
MSN Encarta Plus Support Files
MSN Messenger 7.0
MSN Toolbar
Norton Personal Firewall
OLYMPUS CAMEDIA Master 2.0
OLYMPUS CAMEDIA Master 4.2
Orbital from Compaq (remove only)
Otto from Compaq (remove only)
Overball from Compaq (remove only)
PC-Doctor for Windows
Polar Bowler from Compaq (remove only)
PrintMaster 16
PS2
Quicken 2004
RecordNow!
S3 S3Display
S3 S3Gamma2
S3 S3Info2
S3 S3Overlay
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 9 (KB911565)
Security Update for Windows XP (KB883939)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB896688)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB903235)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Shockwave
Slyder from Compaq (remove only)
Sonic Update Manager
Spy Sweeper
Spybot - Search & Destroy 1.3
SpywareBlaster v3.5.1
TaxCut 2004
TLP LogixPro Simulator c/w MSagent
Tradewinds from Compaq (remove only)
UltimateBet
Update for Windows XP (KB894391)
Update for Windows XP (KB896727)
Update for Windows XP (KB898461)
Update for Windows XP (KB910437)
Verizon Online
Verizon Online Help & Support
VIA Rhine-Family Fast Ethernet Adapter
VIA/S3G Display Driver
Viewpoint Media Player
Windows Installer 3.1 (KB893803)
Windows Installer 3.1 (KB893803)
Windows Media Format Runtime
Windows XP Hotfix - KB834707
Windows XP Hotfix - KB867282
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885884
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890047
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB890923
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893066
Windows XP Hotfix - KB893086
Windows XP Service Pack 2
Word Symphony from Compaq (remove only)

[stonangel]

Hi michaeljoe,

You may want to print out these instructions for reference, since you will have to restart your computer during the fix.

1. Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 only

Save it to your desktop but dont run it yet.

2. Open ewido anti-malware: you will need to update ewido to the latest definition files.

• On the left hand side of the main screen click update.
• Then click on Start Update.
• The update will start and a progress bar will show the updates being installed.
  (the status bar at the bottom will display ("Update successful")

If you are having problems with the updater, you can use this link to manually update ewido.
ewido manual updates

3. Please disable SpySweeper, as it may hinder the removal of some HijackThis entries. You can re-enable it after you're clean.

To disable SpySweeper:

Open it, click > Options over to the left then > Program Options > Uncheck "load at windows startup".
Over to the left click "shields" and uncheck all there.
Uncheck "home page shield".
Uncheck "automatically restore default without notification".

4. Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...ario&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.h...ario&pf=desktop

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...ario&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.h...ario&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.h...ario&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.h...ario&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.h...ario&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm

R3 - Default URLSearchHook is missing

O2 - BHO: SpywareBlock Class - {0A87E45F-537A-40B4-B812-E2544C21A09F} - C:\Program Files\SpyCatcher 2006\SCActiveBlock.dll (file missing)

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - Startup: IMStart.lnk = C:\Program Files\InterMute\IMStart.exe

O9 - Extra button: UltimateBet - {94148DB5-B42D-4915-95DA-2CBB4F7095BF} - C:\Program Files\UltimateBet\UltimateBet.exe
O9 - Extra 'Tools' menuitem: UltimateBet - {94148DB5-B42D-4915-95DA-2CBB4F7095BF} - C:\Program Files\UltimateBet\UltimateBet.exe

Now close all windows other than HiJackThis, then click Fix Checked. Close HijackThis.

* Reboot into safe mode:

Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

* Please go to Start > Control Panel > Add/Remove Programs and remove the following (if present):

• InterMute
• Java 2 Runtime Environment, SE v1.4.2_03
• Java 2 Runtime Environment, SE v1.4.2_06
• J2SE Runtime Environment 5.0 Update 2
• LiveReg (Symantec Corporation)
• UltimateBet
• LimeWire 4.9.37
• Viewpoint Media Player

* optional fixes

Please note any other programs that you dont recognize in that list in your next response

* Using Windows Explorer (to get there right-click your Start button and go to "Explore"), please delete these folders (if present):

C:\Program Files\Common Files\Symantec Shared
C:\Program Files\InterMute

C:\Program Files\UltimateBet

* Double-click ATF-Cleaner.exe to run the program.Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

* Re-open ewido.

• Click on scanner
• Click on Complete System Scan and the scan will begin.
• You will be prompted to clean the first infection.
• Select "Perform action on all infections", then proceed.
• Once the scan has completed, there will be a button located on the bottom of the screen named Save report
• Click Save report.
• Save the report .txt file to your desktop or a location where you can find it easily.

Close ewido anti-malware.

* Reboot in normal mode. Please go here to run Panda's ActiveScan

• Once you are on the Panda site click the Scan your PC button
• A new window will open...click the Check Now button
• Enter your Country
• Enter your State/Province
• Enter your e-mail address and click send
• Select either Home User or Company
• Click the big Scan Now button
• If it wants to install an ActiveX component allow it
• It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
• When download is complete, click on My Computer to start the scan
• When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location.

5. Post the contents of the ActiveScan report as well as the ewido one and a new HijackThis log, please.

[michaeljoe]

Ewido Scan:

---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 2:45:17 PM, 3/5/2006
+ Report-Checksum: 8CC11337

+ Scan result:

No infected objects found.


::Report End

=======================================================
Panda Activescan:

Incident Status Location

Dialer:dialer.xd Not disinfected C:\WINDOWS\switchagreement.txt
Spyware:spyware/searchcentrix Not disinfected Windows Registry
Potentially unwanted tool:application/mywebsearch Not disinfected HKEY_CLASSES_ROOT\CLSID\{147A976E-EEE1-4377-8EA7-4716E4CDD239}
Potentially unwanted tool:application/myway Not disinfected HKEY_CLASSES_ROOT\CLSID\{9AFB8248-617F-460D-9366-D71CDEDA3179}
Adware:adware/powerscan Not disinfected Windows Registry
Spyware:Cookie/Belnk Not disinfected C:\Documents and Settings\Owner\Cookies\owner@belnk[1].txt
Spyware:Cookie/Belnk Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][2].txt
Spyware:Cookie/Belnk Not disinfected C:\Documents and Settings\Owner\Cookies\owner@belnk[1].txt
Spyware:Cookie/Belnk Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][2].txt
Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Owner\My Documents\My Downloads\Nailfix.zip[Process.exe]
Potentially unwanted tool:Application/KillApp.B Not disinfected C:\hp\bin\KillIt.exe
Dialer:Dialer.Gen Not disinfected C:\WINDOWS\switchagreement.txt

================================================================
HJT

Logfile of HijackThis v1.99.1
Scan saved at 4:07:01 PM, on 3/5/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS\Explorer.EXE
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\PROGRA~1\VERIZO~1\HELPSU~1\SMARTB~1\MotiveSB.exe
C:\PROGRA~1\VERIZO~1\HELPSU~1\VERIZO~1.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\Verizon Online\ConnMgr\cmisrv.exe
C:\Program Files\Common Files\Verizon Online\AppMgr\vzOpenUIServer.exe
C:\Program Files\Common Files\MotiveBrowser\MotiveBrowser.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wscntfy.exe
C:\hjt\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\HELPSU~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [A Verizon App] C:\PROGRA~1\VERIZO~1\HELPSU~1\VERIZO~1.EXE
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - Global Startup: Event Reminder.lnk = C:\Program Files\PrintMaster 16\pmremind.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Quicken Scheduled Updates.lnk.disabled
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {37DF41B2-61DB-4CAC-A755-CFB3C7EE7F40} - http://esupport.aol....oach_core_1.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.snapfish....fishActivia.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcaf...84/mcinsctl.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcaf...,21/mcgdmgr.cab
O16 - DPF: {DB0474CC-8EF6-47FC-905B-23FC58A70817} (RegPropsCtrl Class) - http://download.veri...tWebInstall.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe (file missing)
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - McAfee, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe

[stonangel]

Hi michaeljoe,

Your HijackThis log looks fine. Please delete the cookies.

1. Let us try again with Spy Sweeper: update the program to the latest definitions.
Close the program.

2. Please download the Killbox by Option^Explicit.

Note: In the event you already have Killbox, this is a new version that I need you to download.
Save it to your desktop but don't run it yet.

3. Launch Notepad and copy paste the following text in bold:

---------------------------------------------------
REGEDIT4

[-HKEY_CLASSES_ROOT\CLSID\{147A976E-EEE1-4377-8EA7-4716E4CDD239}]

[-HKEY_CLASSES_ROOT\CLSID\{9AFB8248-617F-460D-9366-D71CDEDA3179}]

---------------------------------------------------

* Save it to your desktop as fix.reg and as Type "All files". You'll see an ice cube icon.

Double click on fix.reg and allow when prompted to merge withy the registry.

4. Boot into Safe mode by tapping F8 as your computer restarts.

* Re-open Spy Sweeper:

• Click Options on the left side.
• Click the Sweep Options tab.
• Under What to Sweep please put a check next to the following:
  • Sweep Memory
  • Sweep Registry
  • Sweep Cookies
  • Sweep All User Accounts
  • Enable Direct Disk Sweeping
  • Sweep Contents of Compressed Files
  • Sweep for Rootkits
  • Please UNCHECK Do not Sweep System Restore Folder.
• Click Sweep Now on the left side.
• Click the Start button.
• When it's done scanning, click the Next button.
• Make sure everything has a check next to it, then click the Next button.
• It will remove all of the items found.
• Click Session Log in the upper right corner, copy everything in that window.
• Click the Summary tab and click Finish.
• Paste the contents of the session log you copied into your next reply.

* Please double-click Killbox.exe to run it.

• Select:
  • Delete on Reboot
  • then Click on the All Files button.
• Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):
  
  C:\WINDOWS\switchagreement.txt
  
  
• Return to Killbox, go to the File menu, and choose Paste from Clipboard.
  
• Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt. Click OK at any PendingFileRenameOperations prompt (and please let me know if you receive this message!).

If your computer does not restart automatically, please restart it manually.

If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run Killbox, click here to download and run missingfilesetup.exe. Then try Killbox again.

5. Post back the Spy Sweeper log and let us know how is running the computer now, please.

[michaeljoe]

Spysweeper ran better that time. The log is below. In Killbox, I did get the "PendingFileRenameOperations" message you mentioned. I clicked Ok. Had to do a manual reboot after exiting Killbox. I haven't seen any popups the last couple of sessions.

here is the Spysweeper log:

********
5:16 PM: | Start of Session, Monday, March 06, 2006 |
5:16 PM: Spy Sweeper started
5:16 PM: Sweep initiated using definitions version 625
5:16 PM: Starting Memory Sweep
5:16 PM: Memory Sweep Complete, Elapsed Time: 00:00:57
5:16 PM: Starting Registry Sweep
5:17 PM: Found Adware: coolsavings
5:17 PM: HKCR\clsid\{11bdb904-c0bc-41ce-910b-0d12fd619fd0}\ (2 subtraces) (ID = 106999)
5:17 PM: HKLM\software\classes\clsid\{11bdb904-c0bc-41ce-910b-0d12fd619fd0}\ (2 subtraces) (ID = 107005)
5:17 PM: HKLM\software\microsoft\windows\currentversion\shareddlls\ || c:\windows\downloaded program files\cpnmgr.dll (ID = 107014)
5:17 PM: Found Adware: weirdontheweb
5:17 PM: HKCR\amnotifier.hubawindow\ (5 subtraces) (ID = 866632)
5:17 PM: HKCR\amnotifier.hubawindow.1\ (3 subtraces) (ID = 866638)
5:17 PM: Found Adware: mediapipe
5:17 PM: HKCR\downloadmanager.manager\ (5 subtraces) (ID = 866642)
5:17 PM: HKCR\downloadmanager.manager.1\ (3 subtraces) (ID = 866648)
5:17 PM: HKCR\mpagent.agent\ (5 subtraces) (ID = 866662)
5:17 PM: HKCR\mpagent.agent.1\ (3 subtraces) (ID = 866668)
5:17 PM: HKCR\appid\amnotifier.exe\ (1 subtraces) (ID = 866682)
5:17 PM: HKCR\appid\downloadmanager.exe\ (1 subtraces) (ID = 866684)
5:17 PM: HKCR\appid\mpagent.dll\ (1 subtraces) (ID = 866688)
5:17 PM: HKCR\appid\trayicon.exe\ (1 subtraces) (ID = 866692)
5:17 PM: HKCR\appid\{4c0b0548-ae0b-4008-999d-db33b8b2eb90}\ (1 subtraces) (ID = 866694)
5:17 PM: HKCR\appid\{7911272a-a32a-404e-8a51-ee18b99b18c4}\ (1 subtraces) (ID = 866698)
5:17 PM: HKCR\appid\{99c4f93d-42a7-478d-8746-4afb6c10bc26}\ (1 subtraces) (ID = 866702)
5:17 PM: HKCR\appid\{ccebbeb5-d011-41b5-9f92-01f88a38dc0d}\ (1 subtraces) (ID = 866704)
5:17 PM: HKCR\clsid\{1e9adaf2-4eda-4074-96ce-c9972e675c88}\ (11 subtraces) (ID = 866706)
5:17 PM: HKCR\clsid\{7bf58804-e672-4b96-8eec-bfcce6492c9a}\ (11 subtraces) (ID = 866735)
5:17 PM: Found Trojan Horse: p2pnetwork
5:17 PM: HKCR\clsid\{b3e19860-0cd5-4991-a066-4fca2704de59}\ (12 subtraces) (ID = 866747)
5:17 PM: HKCR\typelib\{555fb512-9f3b-4359-9d2a-3c10e750ce5e}\ (9 subtraces) (ID = 866796)
5:17 PM: HKCR\typelib\{ab3b59a5-8bb4-46ab-a878-dfdb237d5bd5}\ (9 subtraces) (ID = 866816)
5:17 PM: HKCR\typelib\{afdbb222-dea9-4c12-b3a3-a13c2985e3ee}\ (9 subtraces) (ID = 866826)
5:17 PM: HKCR\typelib\{ccebbeb5-d011-41b5-9f92-01f88a38dc0d}\ (9 subtraces) (ID = 866836)
5:17 PM: HKLM\software\altpayments\ (22 subtraces) (ID = 866864)
5:17 PM: HKLM\software\mediapipe\ (16 subtraces) (ID = 866893)
5:17 PM: HKLM\software\classes\amnotifier.hubawindow\ (5 subtraces) (ID = 866911)
5:17 PM: HKLM\software\classes\amnotifier.hubawindow.1\ (3 subtraces) (ID = 866917)
5:17 PM: HKLM\software\classes\amnotifier.hubawindow.1\clsid\ (1 subtraces) (ID = 866919)
5:17 PM: HKLM\software\classes\downloadmanager.manager\ (5 subtraces) (ID = 866921)
5:17 PM: HKLM\software\classes\downloadmanager.manager.1\ (3 subtraces) (ID = 866927)
5:17 PM: HKLM\software\classes\mpagent.agent\ (5 subtraces) (ID = 866941)
5:17 PM: HKLM\software\classes\mpagent.agent.1\ (3 subtraces) (ID = 866947)
5:17 PM: HKLM\software\classes\appid\amnotifier.exe\ (1 subtraces) (ID = 866961)
5:17 PM: HKLM\software\classes\appid\downloadmanager.exe\ (1 subtraces) (ID = 866963)
5:17 PM: HKLM\software\classes\appid\mpagent.dll\ (1 subtraces) (ID = 866967)
5:17 PM: HKLM\software\classes\appid\trayicon.exe\ (1 subtraces) (ID = 866971)
5:17 PM: HKLM\software\classes\appid\{4c0b0548-ae0b-4008-999d-db33b8b2eb90}\ (1 subtraces) (ID = 866973)
5:17 PM: HKLM\software\classes\appid\{7911272a-a32a-404e-8a51-ee18b99b18c4}\ (1 subtraces) (ID = 866977)
5:17 PM: HKLM\software\classes\appid\{99c4f93d-42a7-478d-8746-4afb6c10bc26}\ (1 subtraces) (ID = 866981)
5:17 PM: HKLM\software\classes\appid\{ccebbeb5-d011-41b5-9f92-01f88a38dc0d}\ (1 subtraces) (ID = 866983)
5:17 PM: HKLM\software\classes\clsid\{1e9adaf2-4eda-4074-96ce-c9972e675c88}\ (11 subtraces) (ID = 866985)
5:17 PM: HKLM\software\classes\clsid\{7bf58804-e672-4b96-8eec-bfcce6492c9a}\ (11 subtraces) (ID = 867014)
5:17 PM: HKLM\software\classes\clsid\{b3e19860-0cd5-4991-a066-4fca2704de59}\ (12 subtraces) (ID = 867026)
5:17 PM: HKLM\software\classes\typelib\{555fb512-9f3b-4359-9d2a-3c10e750ce5e}\ (9 subtraces) (ID = 867075)
5:17 PM: HKLM\software\classes\typelib\{ab3b59a5-8bb4-46ab-a878-dfdb237d5bd5}\ (9 subtraces) (ID = 867095)
5:17 PM: HKLM\software\classes\typelib\{afdbb222-dea9-4c12-b3a3-a13c2985e3ee}\ (9 subtraces) (ID = 867105)
5:17 PM: HKLM\software\classes\typelib\{ccebbeb5-d011-41b5-9f92-01f88a38dc0d}\ (9 subtraces) (ID = 867115)
5:17 PM: HKLM\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list\ || c:\program files\p2pnetworks\p2pnetworks.exe (ID = 871570)
5:17 PM: Registry Sweep Complete, Elapsed Time:00:00:13
5:17 PM: Starting Cookie Sweep
5:17 PM: Cookie Sweep Complete, Elapsed Time: 00:00:00
5:17 PM: Starting File Sweep
5:17 PM: c:\program files\altpayments (ID = -2147470121)
5:17 PM: c:\my accessmedia (1 subtraces) (ID = -2147469182)
5:19 PM: a0071693.exe (ID = 162703)
5:19 PM: Found Adware: networkessentials
5:19 PM: a0059307.dll (ID = 71040)
5:20 PM: a0059306.dll (ID = 71040)
5:20 PM: Found Adware: sicro dialer
5:20 PM: switchagreement.txt (ID = 76024)
5:23 PM: a0070521.exe (ID = 162699)
5:23 PM: a0070517.dll (ID = 162691)
5:24 PM: a0070520.exe (ID = 162698)
5:26 PM: a0070518.exe (ID = 163130)
5:44 PM: a0059305.exe (ID = 162690)
5:45 PM: a0059256.exe (ID = 162690)
5:46 PM: a0071694.exe (ID = 162701)
5:46 PM: a0071695.exe (ID = 162702)
5:47 PM: a0070519.ini (ID = 162695)
5:51 PM: File Sweep Complete, Elapsed Time: 00:33:51
5:51 PM: Full Sweep has completed. Elapsed time 00:35:09
5:51 PM: Traces Found: 312
5:55 PM: Removal process initiated
5:55 PM: Quarantining All Traces: p2pnetwork
5:55 PM: Quarantining All Traces: coolsavings
5:55 PM: Quarantining All Traces: mediapipe
5:55 PM: Quarantining All Traces: networkessentials
5:55 PM: Quarantining All Traces: sicro dialer
5:55 PM: Quarantining All Traces: weirdontheweb
5:55 PM: Removal process completed. Elapsed time 00:00:07
********
5:14 PM: | Start of Session, Monday, March 06, 2006 |
5:14 PM: Spy Sweeper started
5:16 PM: | End of Session, Monday, March 06, 2006 |