Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

Unable To Send/Receive In Outlook Express


  • This topic is locked This topic is locked

#1
BrianasMom

BrianasMom

    New Member

  • Member
  • Pip
  • 7 posts
I need some really good help here!

I use Outlook Express for my personal email while I am at work. (The admin does not know of this)

I have had no problems for over year, until 2 days ago! Now, I can't send or receive. It just sits there and then times out, saying I can't connect to the pop3 server.

This is one of the error's I'm getting-

Message number 6 could not be retrieved. Account: 'pop.earthlink.net', Server: 'pop.earthlink.net', Protocol: POP3, Server Response: '-ERR unable to open that message', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800420CD

I think they use Symantec and I have went in and disabled the email scanning. But I still can't get my mail. Would they be using a Anti-Spam program? Tuesday I started getting my mail that had ****SPAM***** before the title. It wasn't spam, it was email from my Yahoo Groups. I still got my mail though.

Not, I get nothing and I'm getting very frustrated!

Here is my HiJack This log-

Logfile of HijackThis v1.99.1
Scan saved at 12:33:49 PM, on 3/2/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\Explorer.EXE
C:\Program Files\Yahoo!\Messenger\ypager.exe
C:\Program Files\Microsoft Outlook\OFFICE11\OUTLOOK.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
F:\CLSINC\WBWIN\WB32.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
C:\Program Files\Symantec AntiVirus\vptray.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\heather\Desktop\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://companyweb
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: - {693b4480-4f16-407e-bf2b-5c0373aa2692} - C:\WINDOWS\System32\ndev.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [AXIM ™] C:\Program Files\Legato\AXIM ™\AXIM ™.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [masqform.exe] C:\Program Files\PureEdge\Viewer 6.0\masqform.exe -UpdateCurrentUser
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~2\VPTray.exe
O4 - HKLM\..\RunOnce: [SAVSetup] cmd.exe /c "rmdir /s /q "C:\TEMP\Clt-Inst""
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\ypager.exe" -quiet
O4 - Global Startup: unidoc.lnk = C:\MAILROOM\Bin\Mrmlnc32.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://companyweb
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {5D9E4B6D-CD17-4D85-99D4-6A52B394EC3B} (WSDownloader Control) - http://www.webshots....SDownloader.ocx
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1124461016656
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1141318002718
O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - file://C:\TempEI4\EI40_\msxml4.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterf...ds/Uploader.cab
O16 - DPF: {DF261D07-7E99-11D4-B2C7-009027A1F18A} (DDI Print Control Class v1.2 [ENU]) - https://www.imagine....rk/iedpwenu.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.game...aploader_v6.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = SGV.local
O17 - HKLM\Software\..\Telephony: DomainName = SGV.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = SGV.local
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = SGV.local
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O21 - SSODL: DMLSSo - {D4CF458F-7E65-EF25-B95C-2D4EB3FDA599} - C:\WINDOWS\System32\ndrke.dll (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe


Can someone, pretty please help me!
  • 0

Advertisements


#2
Crustyoldbloke

Crustyoldbloke

    Old Malware Surgeon with a shaky scalpel

  • Retired Staff
  • 15,131 posts
Hello

This is an extract from our Terms Of Use

Geeks to Go Support Forum Rules, Policies and Disclaimers
• We offer free computer help and tech support for home and personal use. We are not here to support others that work for profit, or to support/replace your company's IT department.


We really have to respect restrictions placed on networks by professional IT teams.

We really cannot get involved in this.
  • 0






Similar Topics

1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP