[IEATNOOBS]

i just cant get rid of the cookie

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Welcome to GeeksToGo IEATNOOBS

My name is MasterJ and I will be helping you with your problem.

Please print these instructions for reference.

Are you using Internet Explorer? If so, open the browser and click Tools along the top. Select Internet Options. Now click Delete Cookies and then select OK.

If that doesn't get rid of the cookie than do the following:

Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 onlyDouble-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

Please download ewido security suite it is a free version of the program.

• Install ewido security suite
• When installing, under "Additional Options" uncheck..
  • Install background guard
  • Install scan via context menu
• Launch ewido, there should be an icon on your desktop, double-click it.
• The program will now open to the main screen.
• When you run ewido for the first time, you may get a warning "Database could not be found!". Click OK. We will fix this in a moment.
  
• You will need to update ewido to the latest definition files.
  • On the left hand side of the main screen click update.
  • Then click on Start Update.
• The update will start and a progress bar will show the updates being installed.
  (the status bar at the bottom will display ("Update successful")

If you are having problems with the updater, you can use this link to manually update ewido.
ewido manual updates

Close Ewido.

Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

Please open Ewido

• Click on scanner
• Click on Complete System Scan and the scan will begin.
• You will be prompted to clean the first infection.
• Select "Perform action on all infections", then proceed.
• Once the scan has completed, there will be a button located on the bottom of the screen named Save report
• Click Save report.
• Save the report .txt file to your desktop or a location where you can find it easily.

Close ewido security suite and reboot into normal mode.

Post the results of the scan.

Having any more trouble?

MasterJ

[MasterJ]

Welcome to GeeksToGo IEATNOOBS

My name is MasterJ and I will be helping you with your problem.

Please print these instructions for reference.

Are you using Internet Explorer? If so, open the browser and click Tools along the top. Select Internet Options. Now click Delete Cookies and then select OK.

If that doesn't get rid of the cookie than do the following:

Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 onlyDouble-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

Please download ewido security suite it is a free version of the program.

• Install ewido security suite
• When installing, under "Additional Options" uncheck..
  • Install background guard
  • Install scan via context menu
• Launch ewido, there should be an icon on your desktop, double-click it.
• The program will now open to the main screen.
• When you run ewido for the first time, you may get a warning "Database could not be found!". Click OK. We will fix this in a moment.
  
• You will need to update ewido to the latest definition files.
  • On the left hand side of the main screen click update.
  • Then click on Start Update.
• The update will start and a progress bar will show the updates being installed.
  (the status bar at the bottom will display ("Update successful")

If you are having problems with the updater, you can use this link to manually update ewido.
ewido manual updates

Close Ewido.

Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

Please open Ewido

• Click on scanner
• Click on Complete System Scan and the scan will begin.
• You will be prompted to clean the first infection.
• Select "Perform action on all infections", then proceed.
• Once the scan has completed, there will be a button located on the bottom of the screen named Save report
• Click Save report.
• Save the report .txt file to your desktop or a location where you can find it easily.

Close ewido security suite and reboot into normal mode.

Post the results of the scan.

Having any more trouble?

MasterJ

[MasterJ]

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