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IE and Outlook not detecting connection


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#1
Benevenagh

Benevenagh

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I've got a problem when I moved my girlfriend's desktop from her flat - where it used a Cable modem - to my house where I have a wireless connection. Having installed the wireless USB2 drivers, the computer picks up the network OK (I've temporarily dropped security protocols from the router) but when I try to run Internet Explorer, MSN messenger or Outlook they all tell me I'm not connected.... I'm obviously doing something wrong. I had a similar problem with a computer when I added new User Profiles - one would connect fine to the broadband router but in the others the programs refused to admit there was a connection present. I've tried working my way through Microsoft's troubleshooter but think I'm getting lost...probably a very simple explanation! (hopefully!). All suggestions welcome! It's on a different floor to the router so the next stage may be carrying it upstairs and reassembling it with a hardwire connection to see what happens.
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#2
SuperSam

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If you have a WEP key on the router, make SURE the client has the correct key (on some cards the card will show that it is connected to the network, but not allow any activity). Also, if you have a firewall on the laptop, try disabling it. And now the computer doens't have an its own outside IP address try this:

Start > Control Panel > (left pane) Switch to classic view > Internet Options > Connections. Here you should either click "Never dial a connection" or remove the connection completely. Stay in the connections tab, click "LAN Settings" tick "Auto detect settings", click ok, apply, OK, and reboot. Then see if it works now.

Good luck - SuperSam :tazz:
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