Panda Teckies have been having me running in circles for six weeks! Keep sending boilerplate with the same suggestion that I uninstall Norton, run psinfo and send it to them, etc. (I have done everything they suggested at least 6 times.) I finally worked out, on my own, that this problem may have come from a trial version of System Mechanic (no longer on my computer, the trial expired.), but I am not positive about this.
I have done clean uninstalls of system mechanic, norton, macafee, and every other antispyware, etc. I ever had, and can get instructions for clean uninstall. I have uninstalled Panda, using the uninstall tool they sent me. It clearly doesn't do a clean uninstall, because when I reinstall, I get a message that there are files from an incomplete uninstall. I have removed pavprserv.exe from everything I can find, taken the panda files from the program files, common files, registry. I installed the Panda update that came out a few days ago. I still get the same error message. Can anyone suggest how I can get rid of it? I have spent HOURS trying to fix this, to no avail.