[lillya]

I posted this problem also under the gaming forum - sorry for the double post - I wasn't sure where I would get the best help

Ok, so I am very frustrated because I have been playing an online game (FFXI) using my PS2 for quite a while now. I took a break from playing for about a week and when I tried to go online again using my PS2 I got an error saying that my PS2 could not access the DHCP server.

I tried searching online and have read info saying it might be a problem with a dynamic IP address and to change my router settings to use port-forwarding (I am using a Linksys EZXS55W router). However, I am unable to access my router through the suggested way. When I try typing http://192.168.1.1 into IE I get a message saying the page is unavailable. Also, I have been unable to figure out how to set a static IP address.

I am trying to access my router through my laptop which can access the internet using the same router that will not work for my PS2. My laptop shows the following for ipconfig/all

IP Address 169.231.35.147
Subnet Mask 255.255.252.0
Default Gateway 169.231.32.1
DHCP Server 169.231.0.30

Also, I have a cable modem with service through a university's resnet system.

Any help would be greatly appreciated because I really want to be able to get back on FFXI!!!

Thanks

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Hi lillya,

Try typing http://169.231.32.1 into your IE Address Bar, and then see if you can continue to follow the instructions.

As to a Static IP, is this for your laptop? If so --
Goto Start --> Programs --> Accessories --> Communications --> Network Connections --> Right click on your Local Area Connection --> Select Properties --> Click on Internet Protocl (TCP/IP) once and press the Properties button --> Select the option Use the following IP Address: --> Enter in your IP Address, Subnet Mask and Default Gateway --> Now select Use the following DNS Servers --> Enter in two DNS Servers (or, if you only have one DNS Server, only enter one, and leave the Alternative blank) --> Press OK.

If you're still having problems, please post back.
- Dan

[Dan]

Hi lillya,

Try typing http://169.231.32.1 into your IE Address Bar, and then see if you can continue to follow the instructions.

As to a Static IP, is this for your laptop? If so --
Goto Start --> Programs --> Accessories --> Communications --> Network Connections --> Right click on your Local Area Connection --> Select Properties --> Click on Internet Protocl (TCP/IP) once and press the Properties button --> Select the option Use the following IP Address: --> Enter in your IP Address, Subnet Mask and Default Gateway --> Now select Use the following DNS Servers --> Enter in two DNS Servers (or, if you only have one DNS Server, only enter one, and leave the Alternative blank) --> Press OK.

If you're still having problems, please post back.
- Dan

[lillya]

Thanks for the advice. The new address did not work

Also, the statis IP address is for my playstation 2. I am just trying to access my router through my laptop since I can't access it via my PS2. I may be able to add a static IP address directly through my PS2 when I configure the network settings. But, (a) I don't know what IP address to use and (b) I think I still need to have port forwarding in effect to get the router to work with my playstation.

Thanks for any additional advice

[Dan]

Is your laptop having any connectivity issues? Please goto Start --> Run --> type CMD and press OK --> then type: IPCONFIG /ALL - please post the results here by right-clicking on the Command Prompt window, selecting 'Select All', pressing the Enter key, and then posting on this forum. Alternately, you can save your information to a text file by using the following command: IPCONFIG /ALL > C:\ipconfig.txt -- navigate to that text file, and copy/paste the information from it.

(a) I don't know what IP address to use

If your network is working fine, then any IP Address within your subnet should work fine for your PlayStation -- You could use: 169.231.32.15

(b) I think I still need to have port forwarding in effect to get the router to work with my playstation.

Yes, you do need to forward some ports to your PS2's IP Address.. You could try powercycling your router to see if it'll help --

• Power off your computer(s).
• Shutdown / unplug your modem.
• Shutdown / unplug your router.
• Wait two minutes.
• Power on your modem. Wait until the modem is completely restarted before the next step. This may take upward of two minutes.
• Power on your router. Wait until the router completely restarts. This also can take upward of two minutes.
• Power on your computer.

- Dan

[lillya]

Ok, so I set my IP address on my PS2 as suggested to 169.231.32.15. So I think we are one step in the right direction. The remaining problem is how to forward a port from my router to my PS2. I can't seem to access my router by typing in my default gateway in Internet Exlplorer. I tried powering everyhing off and on as suggested above with no luck. Is there any other way to reset my router to default settings? I have a Linksys model EZXS55W. I can't find a reset button on the router.

Thanks for your help!

[Dan]

Look for a small hole on your router -- there should be a button inside it. You will need to use a pen / pencil in order to reach it. Press it and hold it down for up to 10 seconds (or until the lights start to flicker randomly). This should reset your router to factory defaults. I would suggest doing this in the following order:

• Power off your computer(s).
• Shutdown / unplug your modem.
• Press / hold down the Reset button located on your router, until the lights start to flash randomly.
• Wait two minutes.
• Power on your modem. Wait until the modem is completely restarted before the next step. This may take upward of two minutes.
• Power on your computer.

It is often a good idea to powercycle your hardware again after you reset your router.

[lillya]

Ok, I just spoke to Linksys and apparently what I have is not a router, it is actually a switch. Linksys suggested forwarding the port through the modem I have (a Motorola SB5100). I checked the manual and the modem can suport up to 32 user/devices, but I can't figure out how to get the port to forward. I am able to access the setup page for the modem, but there is nothing there about port forwarding.

Any ideas what I should attempt?

[Dan]

Does your modem have firewall software? I really don't think that this is a port forwarding issue, as you said that you had everything setup and working initially, then you stopped for a week, and that's when problems started to occur.. Unless you made any changes to your hardware, etc, then I don't see why this is a port forwarding issue. What steps have you taken to setup your PS2?

[lillya]

Maybe it is not a problem with port forwarding. I only thought that might be a problem because I read online that other people who seemed to be having a similar problem as I was suggested port forwarding.

I had my PS2 setup initially so that it was detecting my IP and everything else automatically. It was working fine for almost 6 months. Then I took a small break, used the ethernet cable that was connected to my PS2 to connect my laptop. When I tried reconnecting my PS2 after that it wouldn't work.

So, I looked around online and people suggested setting a static IP address and port forwarding from my router. I set a static IP address which kind of helped. I still cannot get online but the startup on the PS2 went one step further than it was before.

I am not quite sure what to do now. My ISP says everything is working fine, Linksys said it is not their problem and playstation isn't much help either...

Any ideas on what to do?

[Dan]

Let's try a powercycle --

• Power off your PS2.
• Shutdown / unplug your modem.
• Shutdown / unplug your switch.
• Disconnect the modem from the switch -- disconnect the switch from the PS2 / laptop.. Ensure that no cable is connected to any device -- no computer / laptop should be connected to the switch.
• Wait ten minutes.
• Power on / plug in your modem. Wait until the modem completely boots up before the next step. This may take upward of two minutes.
• Connect the modem to the switch.
• Power on / plugin the switch. Allow it to start up, and then connect the switch to the PS2 via the Ethernet cable.
• Power on / plugin your PS2.

Try to connect your PS2 to the Internet; are you able to?

Edited by Dan G, 13 April 2006 - 11:13 PM.