[homersimpson2080]

if i click view,toolbars the options are "locked up"
Coachwife6 told me to start a topic in here because she doesnt believe it is malware related

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Hi homersimpson2080...

Can you define "locked up" for me?

wannabe1

[wannabe1]

Hi homersimpson2080...

Can you define "locked up" for me?

wannabe1

[homersimpson2080]

i cant select them

[Major Payne]

Are you by any change using Spybot Search & Destroy? It has an option in the Advance mode where you can lock out opening Internet Options from within the browser. There may be other apps with this option so you might check if that box got checked.

Ron

[homersimpson2080]

im not using Spybot-search and destroy!!!
must be something else

[wannabe1]

Hi homersimpson2080...

Let's take a look at a couple of registry strings...

Click Start, then Run, type regedit, and click "Ok".

In Registry Editor's left pane, expand (click +) HKEY_CURRENT_USER, then Software, then Microsoft, then Windows, then CurrentVersion, then Policies, and click on Explorer

In the right pane, look for the strings, NoBandCustomize and NoToolbarCustomize. If they are there, right click on each and choose "Delete". Accept the change and reboot.

See if the toolbars can now be selected.

wannabe1

[homersimpson2080]

you guys are legends thanks a lot

[wannabe1]

Glad to help!