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MP3 Player issues - battery connection repair?


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#1
knexor2

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Ok, I'll just post this in off-topic, since I'm not sure where MP3 Player issues would go :whistling:

I recently purchased a refurbished MP3 player off ebay. The company that sold it to me (inspireoutlet on ebay, of inspiretech.com) offered a 1-year limited warranty along with it. However, the mp3 player no longer works, and I can't seem to get ahold of anyone from the company to have it fixed. As far as I know, the company has gone out of business.

So I have two questions. Legally, even if the company's gone out, shouldn't my warranty still be effective, and the company still be obligated to fix my player? Technically, I think the problem is with the battery connections. Is there any company that can fix this (a general MP3 Player repair company?), or does anyone know how to fix it, and could they write me out a how-to? Thanks!

The player is an Inspire Nova 1GB player (navy blue).
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#2
knexor2

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Anyone?
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#3
dsenette

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i believe TECHNICALLY if a company has a warranty structure...if they go out of business they should still repair the device...HOWEVER...if the company completely closes up shop and dissapears off the face of the earth...then that becomes impossible...(this is why i #1 don't buy anything refurbished off of ebay and #2 don't buy anything that i want to have on warranty from someone on ebay....there's no assurance that they will either honor the warranty or still be in business by the time something breaks) unfortunately there's not much that can be done about that...

i would try to contact the company that makes the mp3 player and see what they can do...explain the situation and show them the documentation that you have about the warranty offered...
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