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my hijackthis log help i have a proble mager


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#1
trix_404

trix_404

    New Member

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Logfile of HijackThis v1.99.1
Scan saved at 6:39:23 PM, on 3/7/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\WINDOWS\system32\RUNDLL32.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mmtask.exe
C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
C:\Documents and Settings\Rent-A-Center\My Documents\My Downloads\Away.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
c:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Microsoft SQL Server\MSSQL$SOSHOME22\Binn\sqlservr.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Documents and Settings\Rent-A-Center\My Documents\My Received Files\Topless in Mini Skirt! lol.pif
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Netscape\Netscape\Netscp.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\explorer.exe
C:\Documents and Settings\Rent-A-Center\My Documents\HijackThis.exe
C:\Program Files\Symantec\LiveUpdate\AUpdate.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/mywaybiz
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp.../search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapp...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp...rch/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/mywaybiz
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapp...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - (no file)
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://home.netscape.../7_2/home.html"); (C:\Documents and Settings\Rent-A-Center\Application Data\Mozilla\Profiles\default\arvky09d.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Rent-A-Center\Application Data\Mozilla\Profiles\default\arvky09d.slt\prefs.js)
O1 - Hosts: 64.233.167.104 www.symantec.com
O1 - Hosts: 64.233.167.104 www.sophos.com
O1 - Hosts: 64.233.167.104 www.mcafee.com
O1 - Hosts: 64.233.167.104 www.viruslist.com
O1 - Hosts: 64.233.167.104 www.f-secure.com
O1 - Hosts: 64.233.167.104 www.avp.com
O1 - Hosts: 64.233.167.104 www.kaspersky.com
O1 - Hosts: 64.233.167.104 www.networkassociates.com
O1 - Hosts: 64.233.167.104 www.ca.com
O1 - Hosts: 64.233.167.104 www.my-etrust.com
O1 - Hosts: 64.233.167.104 www.nai.com
O1 - Hosts: 64.233.167.104 www.trendmicro.com
O1 - Hosts: 64.233.167.104 www.grisoft.com
O1 - Hosts: 64.233.167.104 securityresponse.symantec.com
O1 - Hosts: 64.233.167.104 symantec.com
O1 - Hosts: 64.233.167.104 sophos.com
O1 - Hosts: 64.233.167.104 mcafee.com
O1 - Hosts: 64.233.167.104 liveupdate.symantecliveupdate.com
O1 - Hosts: 64.233.167.104 viruslist.com
O1 - Hosts: 64.233.167.104 f-secure.com
O1 - Hosts: 64.233.167.104 kaspersky.com
O1 - Hosts: 64.233.167.104 kaspersky-labs.com
O1 - Hosts: 64.233.167.104 avp.com
O1 - Hosts: 64.233.167.104 networkassociates.com
O1 - Hosts: 64.233.167.104 ca.com
O1 - Hosts: 64.233.167.104 mast.mcafee.com
O1 - Hosts: 64.233.167.104 my-etrust.com
O1 - Hosts: 64.233.167.104 download.mcafee.com
O1 - Hosts: 64.233.167.104 dispatch.mcafee.com
O1 - Hosts: 64.233.167.104 secure.nai.com
O1 - Hosts: 64.233.167.104 nai.com
O1 - Hosts: 64.233.167.104 update.symantec.com
O1 - Hosts: 64.233.167.104 updates.symantec.com
O1 - Hosts: 64.233.167.104 us.mcafee.com
O1 - Hosts: 64.233.167.104 liveupdate.symantec.com
O1 - Hosts: 64.233.167.104 customer.symantec.com
O1 - Hosts: 64.233.167.104 rads.mcafee.com
O1 - Hosts: 64.233.167.104 trendmicro.com
O1 - Hosts: 64.233.167.104 grisoft.com
O1 - Hosts: 64.233.167.104 sandbox.norman.no
O1 - Hosts: 64.233.167.104 www.pandasoftware.com
O1 - Hosts: 64.233.167.104 uk.trendmicro-europe.com
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\ycomp5_6_0_0.dll
O2 - BHO: (no name) - {35E78239-811E-4c3f-B37D-F339AC16C2C0} - C:\PROGRA~1\Comet\bin\autosearch.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\ycomp5_6_0_0.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [IS CfgWiz] C:\Program Files\Common Files\Symantec Shared\cfgwiz.exe /GUID NIS /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [DwlClient] c:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [BuildBU] c:\dell\bldbubg.exe
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [EasyMessage] C:\Program Files\Easy Message\em2.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\2.bin\mwsoemon.exe
O4 - HKLM\..\Run: [OSS] c:\windows\system32\ossproxy.exe -boot
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [ntechin] C:\Documents and Settings\Rent-A-Center\n20050308.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [Away] C:\Documents and Settings\Rent-A-Center\My Documents\My Downloads\Away.exe
O4 - HKLM\..\Run: [ltwob] C:\WINDOWS\system32\formatsys.exe
O4 - HKLM\..\RunServices: [ltwob] C:\WINDOWS\system32\formatsys.exe
O4 - HKCU\..\Run: [SFP] C:\Program Files\Common Files\Verizon Online\SFP\vzSFPWin.EXE /s
O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\2.bin\mwsoemon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\SupportCenter\bin\matcli.exe
O8 - Extra context menu item: &Search - http://bar.mywebsear...?p=ZNxdm41587US
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll (file missing)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.musicmatch.com
O15 - Trusted Zone: *.musicmatch.com (HKLM)
O16 - DPF: ChatSpace Full Java Client 4.0.0.320 - http://63.102.226.24...va/cfs40320.cab
O16 - DPF: Yahoo! Blackjack - http://download.game...nts/y/jt0_x.cab
O16 - DPF: Yahoo! Dots - http://download.game...ts/y/dtt1_x.cab
O16 - DPF: Yahoo! Pool 2 - http://download.game...ts/y/pote_x.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.c...nst20040510.cab
O16 - DPF: {3A7FE611-1994-4EF1-A09F-99456752289D} - http://install.wildt...iveLauncher.cab
O16 - DPF: {8FA9D107-547B-4DBC-9D88-FABD891EDB0A} (shizmoo Class) - http://playroom.icq....yssey_web11.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/...ro.cab34246.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.c...utocomplete.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/...aploader_v6.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/z...s/heartbeat.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O16 - DPF: {FB48C7B0-EB66-4BE6-A1C5-9DDF3C37249A} (MCSendMessageHandler Class) - http://xtraz.icq.com...tivex/MISBH.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: URL - C:\WINDOWS\system32\enrol1931.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
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#2
rstones12

rstones12

    Malware Expert

  • Retired Staff
  • 3,731 posts
trix_404,
Welcome to the forums, I will be reviewing your HJT log.

First, please go to the top of this post and click on "Track This Topic".
A list of options will open. Select "Immediate Email Notification" and click "Proceed"

This should result in you getting an E-mail whenever anybody posts anything in your thread. However, it is still a good idea to check it once in a while.


We are going to need to remove a few things, but first I would like you do to the following.

Please download hoster from the link below.

http://members.aol.c...dbee/hoster.zip

Open Hoster.exe.

Then click on "Restore Original Hosts"

Close program when complete.


I have outlined some preliminary steps that we need to address. You may want to print out these intructions for reference. This process will take a few steps so please be patient and follow the provided directions.


[1.]
First Download CWShredder
And save it to your desktop.
Close all open browser windows and any other open windows.

Install CWShredder, then:

Open CWS and click Check for Updates
Then click "FIX"

I see that you are using Nod32 Virus Scan.
I suggest doing an online scan just as a secondary check.

[2.]
Please run this online scan, allow it to delete anything it finds:
You may have to select auto-fix prior to scanning, it should be a selection box on the screen.Panda ActiveScan
Please make a note of anything that wasn't or couldn't be fixed.

[3.]
You may have run these programs already, make sure they are up to date and run per provided instructions.
Current Versions are:
Spybot S&D Ver: 1.3 Download Here
Ad-Aware SE Build 1.05 Download Here

Download and install both Spybot S&D and Ad-Aware SE.

Instructions:

Spybot S&D:
Go to your Start Menu >> Programs >> Spybot S&D >> then choose Spybot S&D.

*Close ALL windows except Spybot S&D
*Click the button to "Search for Updates" and download and install the Updates.
*Close Spybot then launch it again
*Click the button "Check for Problems"
*When Spybot is done scanning, it will be showing "RED" (RED) entries, "BLACK" entries and "GREEN" (GREEN) entries in the window
*Put a check mark beside the RED (RED) entries ONLY.
*Choose "Fix Selected Problems" and allow Spybot to fix the RED (RED) entries.


Ad-Aware SE FULL SCAN:
Go to your Start Menu >> Programs >> Lavasoft Ad-Aware SE >> then choose Ad-Aware SE Personal.

When the main window opens look in the bottom right corner and click on Check For Updates Now then click Connect and download the latest reference files.

From main window:
*Click Start then under Select a scan Mode check Perform Full System Scan.
*Next deselect Search for negligible risk entries.
*To scan just click the Next button.

When the scan has finished mark everything for removal and get rid of it.
(Right-click the window and choose select all from the drop down menu and click Next)
The program will ask if you want to fix/delete selected items, choose yes/fix.

[4.]
Enable show hidden files and folders:

* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View Tab.
* Under the Hidden files and folders heading select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Click Yes to confirm.
* Click OK.

[5.]
Update your current Virus Scan Definitions:

[6.]
Reboot into Safe Mode and Scan with Spybot S&D and Ad-Aware SE

Scan your drive(s) with your updated Anti-Virus Program.

Empty Your Recycle Bin.

[7.]

Reboot normally and post a new HJT log by using Post Reply:

Thanks,
rstones12
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