[unearth203]

i have been having sound problems, it got really queit all of a sudden so i have to turn it all the way up just to hear anything, it was fine a few days ago so any help would be greatly appreciated

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Do you know which make and soundcard you have

[Retired Tech]

Do you know which make and soundcard you have

[unearth203]

im not 100% computer savvy but i looked around and i think its a realtek ac97 is this the sound card?

[Retired Tech]

Yes, though you can check with this

Items in blue which are underlined are clickable to give more information about the process

Download and install Everest Home Edition

Run the programme, click + next to computer then summary

Look on the right for multimedia / audio adapter

Look at the manufacturer’s site for the suitable drivers for your Operating System

If you are unable to find them, please post the make and model here before you download anything

Please set a system restore point before you install anything

[unearth203]

ok i ran the summary and clicked on download drivers the website popped up with nothing in the middle i didnt see what i was supposed to do next and by make and model do you mean the sound card well it came up with VIA AC'97 Enhanced Audio Controller and my OS is windows XP

[Retired Tech]

Set the restore point, download and install from your nearest location

http://www.majorgeek...ad.php?det=4505

[unearth203]

i created a restore point and downloaded the link but when i ran setup it said continueing your installation of this software may impair or destabilize the correct operation of your system either immediatly orin the future. microsoft strongly recommends that you stop this installation now and contact the hardware vendor for software that has passed windows logo testing, this software has not passed windows logo testing,

so what do i do?

[Retired Tech]

If it is a box with continue anyway, press continue anyway

[unearth203]

ok i installed it and continued anyway, but what am i supposed to do with this program, because the sound is still really quiet

[Retired Tech]

Click start, control panel, sounds and speech, sounds and audio

What is the volume set at?

[unearth203]

the volumes are all set to max

[Retired Tech]

If you click on audio and voice tabs, is the default playback set to the soundcard?

[unearth203]

yes it is set to vinyl AC'97 audio wave

[unearth203]

so i did some tinkering around, see i have speakers that are in the monitor, so i took some external speakers and plugged them into the monitor head phone jack just to see if maybe the speakers in the monitor were the problem but when i started up the music, nothin still the same level of sound, so then i hooked the external speakers up to the hard drives sound jack and the problem was fixed, so i suspect that the problem was coming from the speakers in the monitor or the 1/16" to 1/16" input jack that goes from the hard drive to the monitor, can the cord be the source of the problem?

Edited by unearth203, 16 July 2006 - 10:50 PM.

[Retired Tech]

It could, have you run the cord from the soundcard to the monitor instead of the external speakers

In sounds and audio, speaker settings, volume, is that set to high, also click advanced to check the speaker type, then performance to check those