Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account

Cannot access the internet

  • Please log in to reply



    New Member

  • Member
  • Pip
  • 5 posts
Okay, I searched and tried configuration changes as suggested elsewhere, but still have an issue.

I have BellSouth DSL. Westell DSL router with wireless. 3 computers - 2 wireless laptops , one (desktop) hard wired.

Both laptops' internet connections still work fine, so I think the router is okay. It seems to be the desktop with the problem.

The desktop worked fine, until I tried to set up 'home networking', since I wanted to share my color printer with the laptops. Since I set up home netwroking, my desktop cannot connect to internet.

It's getting an IP address assigned automatically via DHCP. I went through the home networking tutorial here, the connection checks out okay. It is sending and receiving packets. Went through internet options and set the things to default or as recommended (security, privacy, connections, advanced, etc.).

I can release and renew my ip address from a command line, too. Same default gateway shows for the desktop as for the laptops.

What have I done???

UPDATE: I can ping addresses from a command line with no packet loss. When I open a browser, it will say 'website found, waiting for reply', and of course it will time out. This is ONLY on my hardwired desktop, the two wireless laptops work just fine on the internet.

Edited by sporty540, 09 August 2006 - 11:44 AM.

  • 0





  • Member
  • PipPipPip
  • 197 posts
asuming you can ping a public IP, can you ping yahoo.com? this search result may help,

How to troubleshoot internet access issues
How to troubleshoot the Internet Access issues. You just setup a network and all networking computers can see each other. However, you have one of some ...
  • 0




  • Retired Staff
  • 668 posts
Make sure when you run ipconfig /all from the command line you see a valid IP address that is within the range specified (if it gets a 169.x.x.x type address that is NOT a valid IP address and it didn't pull anything from the DHCP server).

Also, check and make sure your gateway is the right IP address. No gateway to the net, not internet.

And like stated, check your DNS settings. If you can ping www.yahoo.com then your DNS is resolving and all is good there (actually at that point you should be able to connect and you might check your firewall).
  • 0

Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP