We had a local ISP for years and were 100% satisfied. They no longer handle dial-up, and switched us to EarthLink. I used their TotalAccess disc to download their info and do not like their product, too busy for me. When I called for Tech Support on getting a 2nd email address for OE, I was on the telephone to India two times and never did get the 2nd email address to send out. I finally gave up, tho I did try a livechat once, 45 minutes worth, and still did not get the 2nd address able to send.
We are thinking of going to another local ISP and are finding monthly charges ranging from $9.95(localnet) to $20, neither w/accelerator. Activation fees vary from $12 to $20, no commitments needed. We'd like highspeed but that is not available in our area. My questions are: is that accelerator feature that is advertised necessary, we never did see any difference? what questions should we ask before getting a new ISP? # of people on modem(localnet said a max. of 8, while others can have up to 15)? Should I just stay w/EarthLink and try to like it? It costs around $17.
Our needs for the internet are very basic: emails, some surfing, my husband does some trading on Shwab. We do not use instant messaging, pictures, music downloads. I have pop-op blocking through a Google toolbar and use Ad-Aware, CleanUp on a daily basis, and Spyware Blaster. Neither of us open any attachments unless the sender emails us separately that this is arriving.
Nancy
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