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Computer slow at everything. windows start/ opening applications

Started by coro71 , May 30 2025 04:59 PM

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#16
coro71

Posted 13 June 2025 - 06:27 AM

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Topic Starter
Member
41 posts

Hi Apologies. these are the files from the Processes tab:

filename Hard pagefaults
tiworker.exe 3463

opera.exe 979

msmpeng.exe 810

system 807

opera.exe 665

malwarebytes.exe 644

opera.exe 346

widgets.exe 340

wmiprvse.exe 212

#17
coro71

Posted 13 June 2025 - 06:45 AM

Member

Topic Starter
Member
41 posts

I had repost the process before all what is suggestd in your latest post. I will post new results in the afternoon. ( I live in florida ) thanks

#18
RKinner

Posted 13 June 2025 - 07:01 AM

Malware Expert

Expert
24,743 posts

Looks like Windows might have been doing an update. Make sure it is done with updates. Go to Settings, Update & Security, Windows Update. IF there are no updates then View Optional Updates, See if there are any Driver Updates.

I'm in Melbourne Beach FL just south of the Cape.

#19
coro71

Posted 13 June 2025 - 03:39 PM

Member

Topic Starter
Member
41 posts

Ok after workday. ran oosu10.

.. Latency monitor:_

________________________________________________________________________________________________________

CONCLUSION

_________________________________________________________________________________________________________

Your system seems to be having difficulty handling real-time audio and other tasks. You may experience drop outs, clicks or pops due to buffer underruns. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.

LatencyMon has been analyzing your system for 0:00:34 (h:mm:ss) on all processors.

_________________________________________________________________________________________________________

SYSTEM INFORMATION

_________________________________________________________________________________________________________

Computer name: LACTOC-RCV

OS version: Windows 11, 10.0, version 2009, build: 26100 (x64)

Hardware: HP Pavilion Laptop 15-cu0xxx, HP

BIOS: F.23

CPU: GenuineIntel Intel® Core™ i5-8250U CPU @ 1.60GHz

Logical processors: 8

Processor groups: 1

Processor group size: 8

RAM: 3976 MB total

_________________________________________________________________________________________________________

CPU SPEED

_________________________________________________________________________________________________________

Reported CPU speed (WMI): 160 MHz

Reported CPU speed (registry): 180 MHz

Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.

_________________________________________________________________________________________________________

MEASURED INTERRUPT TO USER PROCESS LATENCIES

_________________________________________________________________________________________________________

The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

Highest measured interrupt to process latency (µs): 923.10

Average measured interrupt to process latency (µs): 10.772681

Highest measured interrupt to DPC latency (µs): 882.90

Average measured interrupt to DPC latency (µs): 4.387597

_________________________________________________________________________________________________________

REPORTED ISRs

_________________________________________________________________________________________________________

Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

Highest ISR routine execution time (µs): 126.777778

Driver with highest ISR routine execution time: ACPI.sys - ACPI Driver for NT, Microsoft Corporation

Highest reported total ISR routine time (%): 0.027519

Driver with highest ISR total time: ACPI.sys - ACPI Driver for NT, Microsoft Corporation

Total time spent in ISRs (%) 0.028012

ISR count (execution time <250 µs): 1981

ISR count (execution time 250-500 µs): 0

ISR count (execution time 500-1000 µs): 0

ISR count (execution time 1000-2000 µs): 0

ISR count (execution time 2000-4000 µs): 0

ISR count (execution time >=4000 µs): 0

_________________________________________________________________________________________________________

REPORTED DPCs

_________________________________________________________________________________________________________

DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

Highest DPC routine execution time (µs): 1043.322778

Driver with highest DPC routine execution time: ACPI.sys - ACPI Driver for NT, Microsoft Corporation

Highest reported total DPC routine time (%): 0.104783

Driver with highest DPC total execution time: ACPI.sys - ACPI Driver for NT, Microsoft Corporation

Total time spent in DPCs (%) 0.284667

DPC count (execution time <250 µs): 125862

DPC count (execution time 250-500 µs): 0

DPC count (execution time 500-10000 µs): 517

DPC count (execution time 1000-2000 µs): 1

DPC count (execution time 2000-4000 µs): 0

DPC count (execution time >=4000 µs): 0

_________________________________________________________________________________________________________

REPORTED HARD PAGEFAULTS

_________________________________________________________________________________________________________

Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.

NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.

Process with highest pagefault count: msedgewebview2.exe

Total number of hard pagefaults 13380

Hard pagefault count of hardest hit process: 2334

Number of processes hit: 98

_________________________________________________________________________________________________________

PER CPU DATA

_________________________________________________________________________________________________________

CPU 0 Interrupt cycle time (s): 1.530545

CPU 0 ISR highest execution time (µs): 126.777778

CPU 0 ISR total execution time (s): 0.076529

CPU 0 ISR count: 1818

CPU 0 DPC highest execution time (µs): 1043.322778

CPU 0 DPC total execution time (s): 0.510439

CPU 0 DPC count: 26722

_________________________________________________________________________________________________________

CPU 1 Interrupt cycle time (s): 0.672461

CPU 1 ISR highest execution time (µs): 22.142222

CPU 1 ISR total execution time (s): 0.000233

CPU 1 ISR count: 101

CPU 1 DPC highest execution time (µs): 197.539444

CPU 1 DPC total execution time (s): 0.084815

CPU 1 DPC count: 46781

_________________________________________________________________________________________________________

CPU 2 Interrupt cycle time (s): 0.607850

CPU 2 ISR highest execution time (µs): 1.758889

CPU 2 ISR total execution time (s): 0.000021

CPU 2 ISR count: 21

CPU 2 DPC highest execution time (µs): 136.259444

CPU 2 DPC total execution time (s): 0.063117

CPU 2 DPC count: 17808

_________________________________________________________________________________________________________

CPU 3 Interrupt cycle time (s): 0.670285

CPU 3 ISR highest execution time (µs): 1.233889

CPU 3 ISR total execution time (s): 0.000015

CPU 3 ISR count: 16

CPU 3 DPC highest execution time (µs): 165.851667

CPU 3 DPC total execution time (s): 0.021464

CPU 3 DPC count: 4039

_________________________________________________________________________________________________________

CPU 4 Interrupt cycle time (s): 0.389826

CPU 4 ISR highest execution time (µs): 1.051111

CPU 4 ISR total execution time (s): 0.000005

CPU 4 ISR count: 5

CPU 4 DPC highest execution time (µs): 81.862222

CPU 4 DPC total execution time (s): 0.044220

CPU 4 DPC count: 15782

_________________________________________________________________________________________________________

CPU 5 Interrupt cycle time (s): 0.309693

CPU 5 ISR highest execution time (µs): 1.9850

CPU 5 ISR total execution time (s): 0.000008

CPU 5 ISR count: 8

CPU 5 DPC highest execution time (µs): 768.106667

CPU 5 DPC total execution time (s): 0.011096

CPU 5 DPC count: 2058

_________________________________________________________________________________________________________

CPU 6 Interrupt cycle time (s): 0.280622

CPU 6 ISR highest execution time (µs): 1.866111

CPU 6 ISR total execution time (s): 0.000011

CPU 6 ISR count: 10

CPU 6 DPC highest execution time (µs): 108.388333

CPU 6 DPC total execution time (s): 0.035947

CPU 6 DPC count: 11360

_________________________________________________________________________________________________________

CPU 7 Interrupt cycle time (s): 0.230995

CPU 7 ISR highest execution time (µs): 1.567222

CPU 7 ISR total execution time (s): 0.000002

CPU 7 ISR count: 2

CPU 7 DPC highest execution time (µs): 65.572222

CPU 7 DPC total execution time (s): 0.009596

CPU 7 DPC count: 1830

_________________________________________________________________________________________________________

Processes tab:

msedgewebview2.exe 2334

msmpeng.exe 1944

backgroundtaskhost.exe 991

Drivers tab:

ACPI.sys 456.59

iaStorAC,sys 140.6474

storport.sys 137.675

Greetings from Lake Mary, fl

#20
RKinner

Posted 14 June 2025 - 10:50 AM

Malware Expert

Expert
24,743 posts

msedgewebview2.exe seems to have come in with Windows 11 and everyone hates it. It's a resource hog. First make sure you have News and Interests off:

Right click on the clock and then click on News and interests then check the Turn off box. I can probably remove it with a fixlist but let's see if anything else helps.

You really need to add some RAM. You only have 4 GB and windows has gotten so bloated that it really needs 8GB to run smoothly.

The second item is related to Windows Defender. You can try installing the free Avast anti-virus and see if that's any better. It will automatically stop Windows Defender.

https://www.avast.co...rus-download#pc

Do not accept the free trial. Just get the basic version.

Let's try DriverMax:

Make sure System Restore is enabled

https://www.reddit.c...s 11&source=PDP

No need to make a restore point DriverMax will make one automatically.

https://www.drivermax.com/download.htm

You want the orange Download button. (The free version).

Download, Save then go to the Downloads folder and right click on the downloaded file and Run as admin.

Once you install it, Scan for driver updates now.

Once you get a list of drivers, look through it and see if there is one for your processor graphics. If you find it then check the box in front of it and then hit Download and Install. Continue.

Once it finishes, reboot and verify that everything still works then if there are no problem rerun DriverMax (rightclick on desktop shortcut and Run As Admin) and look for one for Intel® Rapid Storage Technology. Repeat. That's all you can do with DriverMax today. You may want to uninstall it and try again tomorrow and see if there are any other drivers that you might need. Look for ones on the Latency Monitor Driver tab that show a lot of use or delay. (DriverMax likes to put little ads in the bottom right which I find very annoying.)

Also check your internet speed to make sure it's what you paid for:

Go to

speedtest.net

Press Go.

Is it about what you pay for?

#21
coro71

Posted 16 June 2025 - 06:58 PM

Member

Topic Starter
Member
41 posts

Hello, happy friday. !

Ordered 8gb 4ddr 2400 mhz ram. Will report when I change it..

1, was not able to turn off News and Interest.. clock only shows: adjust date & time and notifications settings

2. I was able to download and install Avast

3. Downloaded and installed driverMax. updated for Intel ® UHD Graphics 620 there was no update for Intel® Rapid Storage Technology though... I see updates needed for: Intel Rual Band wireless-ac 3168

4. Checked speed test.. spectrum I pay for the basic 300 Mbps but connected via wifi i see 194 Mbps

Whats next, that's all ? Oh.. yes I see the ads from DriverMax... yup annoying.

Saludos!

#22
RKinner

Posted Yesterday, 10:08 AM

Malware Expert

Expert
24,743 posts

Guess they have made some changes in Win 11. Look in Setting, Personalization, Taskbar. See if the option to turn off News and Interests is there.

Let's run Speccy so I can see what your system looks like:

Get the free version of Speccy: (They may offer you a trial but just get the free basic version.)

http://www.filehippo.com/download_speccy

(Click on the Download Latest Version for Windows button)

- Do NOT press the large Start Download button on the upper left!)

Download, Save and Install it. Tell it you do not need CCLEANER. Run Speccy. When it finishes (the little icon in the bottom left will stop moving),

File, Save as Text File, (to your desktop) note the name it gives. OK. Open the file in notepad and delete the line that gives the serial number of your Operating System.

(It will be near the top, 10-20 lines down.) Then Ctrl + a to select the whole text then Ctrl + c to copy. Move to a Reply and Ctrl + v

#23
coro71

Posted Yesterday, 07:13 PM

Member

Topic Starter
Member
41 posts

Thanks. ! I was able to disable the news. Also just installed 8gb ram... but still runs things a bit slow at startup and running applications.

Here is the log. thanks again

Summary

Operating System

Windows 11 Home 64-bit

CPU

Intel Core i5 8250U @ 1.60GHz 60 °C

Kaby Lake-R 14nm Technology

RAM

8.00GB Single-Channel DDR4 @ 1196MHz (17-17-17-39)

Motherboard

HP 84C3 (U3E1)

Graphics

Generic PnP Monitor (1366x768@60Hz)

SyncMaster (1680x1050@60Hz)

Intel UHD Graphics 620 (HP)

Storage

931GB Intel Optane+932GBHDD (RAID (SSD))

Optical Drives

hp DVDRW DA8AESH

Audio

Realtek High Definition Audio

Operating System

Windows 11 Home 64-bit

Computer type: Notebook

Installation Date: 30/12/2024 13:17:24

Serial Number:

Windows Security Center

User Account Control (UAC) Enabled

Notify level 3 - Always Notify

Windows Update

AutoUpdate Not configured

Windows Defender

Windows Defender Disabled

Firewall

Firewall Enabled

Display Name Avast Antivirus

Antivirus

Windows Defender

Antivirus Disabled

Virus Signature Database Up to date

Avast Antivirus

Antivirus Enabled

Virus Signature Database Up to date

.NET Frameworks installed

v4.8 Full

v4.8 Client

v3.5 SP1

v3.0 SP2

v2.0 SP2

Internet Explorer

Version 11.1882.26100.0

PowerShell

Version 5.1.26100.1882

Environment Variables

USERPROFILE C:\Users\ricar

SystemRoot C:\WINDOWS

User Variables

OneDrive C:\Users\ricar\OneDrive

OneDriveConsumer C:\Users\ricar\OneDrive

Path C:\Users\ricar\AppData\Local\Microsoft\WindowsApps

TEMP C:\Users\ricar\AppData\Local\Temp

TMP C:\Users\ricar\AppData\Local\Temp

Machine Variables

asl.log Destination=file

ComSpec C:\WINDOWS\system32\cmd.exe

DriverData C:\Windows\System32\Drivers\DriverData

NUMBER_OF_PROCESSORS 8

OnlineServices Online Services

OS Windows_NT

Path C:\WINDOWS\system32

C:\WINDOWS

C:\WINDOWS\System32\Wbem

C:\WINDOWS\System32\WindowsPowerShell\v1.0\

C:\WINDOWS\System32\OpenSSH\

C:\Program Files (x86)\Intel\Intel Management Engine Components\DAL

C:\Program Files\Intel\Intel Management Engine Components\DAL

C:\Program Files (x86)\Intel\Intel Management Engine Components\IPT

C:\Program Files\Intel\Intel Management Engine Components\IPT

C:\Program Files\Intel\WiFi\bin\

C:\Program Files\Common Files\Intel\WirelessCommon\

C:\Program Files\dotnet\

PATHEXT .COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC

platformcode KV

PROCESSOR_ARCHITECTURE AMD64

PROCESSOR_IDENTIFIER Intel64 Family 6 Model 142 Stepping 10, GenuineIntel

PROCESSOR_LEVEL 6

PROCESSOR_REVISION 8e0a

PSModulePath %ProgramFiles%\WindowsPowerShell\Modules

C:\WINDOWS\system32\WindowsPowerShell\v1.0\Modules

RegionCode NA

TEMP C:\WINDOWS\TEMP

TMP C:\WINDOWS\TEMP

USERNAME SYSTEM

windir C:\WINDOWS

Battery

AC Line Online

Battery Charge % 100 %

Battery State High

Remaining Battery Time Unknown

Power Profile

Active power scheme HP Recommended

Hibernation Enabled

Turn Off Monitor after: (On AC Power) 60 min

Turn Off Monitor after: (On Battery Power) 10 min

Turn Off Hard Disk after: (On AC Power) 15 min

Turn Off Hard Disk after: (On Battery Power) 3 min

Suspend after: (On AC Power) 60 min

Suspend after: (On Battery Power) 10 min

Screen saver Enabled

Uptime

Current Session

Current Time 17/06/2025 21:03:52

Current Uptime 2,452 sec (0 d, 00 h, 40 m, 52 s)

Last Boot Time 17/06/2025 20:23:00

Services

Running Adobe Acrobat Update Service

Running Apple Mobile Device Service

Running Application Information

Running AppX Deployment Service (AppXSVC)

Running aswbIDSAgent

Running Avast Antivirus

Running Avast Firewall Service

Running Avast Tools

Running AvastWscReporter

Running Background Intelligent Transfer Service

Running Background Tasks Infrastructure Service

Running Base Filtering Engine

Running Bonjour Service

Running Capability Access Manager Service

Running cbdhsvc_eba19

Running CDPUserSvc_eba19

Running Certificate Propagation

Running CNG Key Isolation

Running COM+ Event System

Running Connected Devices Platform Service

Running ConsentUxUserSvc_eba19

Running CoreMessaging

Running Credential Manager

Running Cryptographic Services

Running Data Usage

Running DCOM Server Process Launcher

Running Delivery Optimization

Running Device Association Service

Running DHCP Client

Running Diagnostic Policy Service

Running Diagnostic System Host

Running Display Enhancement Service

Running Display Policy Service

Running Distributed Link Tracking Client

Running DNS Client

Running ELAN Service

Running Geolocation Service

Running Group Policy Client

Running HP App Helper HSA Service

Running HP CASL Framework Service

Running HP Comm Recovery

Running HP Diagnostics HSA Service

Running HP JumpStart Bridge

Running HP Network HSA Service

Running HP Print Scan Doctor Service

Running HP System Info HSA Service

Running HPWMISVC

Running Human Interface Device Service

Running IKE and AuthIP IPsec Keying Modules

Running Intel Bluetooth Service

Running Intel Content Protection HDCP Service

Running Intel Content Protection HECI Service

Running Intel Driver & Support Assistant

Running Intel Driver & Support Assistant Updater

Running Intel Dynamic Application Loader Host Interface Service

Running Intel Dynamic Tuning service

Running Intel HD Graphics Control Panel Service

Running Intel Management and Security Application Local Management Service

Running Intel PROSet/Wireless Event Log

Running Intel PROSet/Wireless Registry Service

Running Intel PROSet/Wireless Zero Configuration Service

Running Intel Rapid Storage Technology

Running Intel Storage Middleware Service

Running Intel SUR QC Software Asset Manager

Running Intel System Usage Report Service SystemUsageReportSvc_QUEENCREEK

Running Inventory and Compatibility Appraisal service

Running IP Helper

Running IPsec Policy Agent

Running Local Session Manager

Running Malwarebytes Service

Running Microsoft Defender Core Service

Running Microsoft Office Click-to-Run Service

Running Microsoft Passport

Running Microsoft Passport Container

Running Microsoft Store Install Service

Running Network Connection Broker

Running Network List Service

Running Network Location Awareness

Running Network Store Interface Service

Running NPSMSvc_eba19

Running OneSyncSvc_eba19

Running Plug and Play

Running Power

Running Print Spooler

Running Program Compatibility Assistant Service

Running Radio Management Service

Running Realtek Audio Universal Service

Running Remote Access Connection Manager

Running Remote Procedure Call (RPC)

Running RPC Endpoint Mapper

Running SAMSUNG Mobile Connectivity Service

Running SAMSUNG Mobile Connectivity Service V2

Running Secure Socket Tunneling Protocol Service

Running Security Accounts Manager

Running Security Center

Running Server

Running Shell Hardware Detection

Running Sound Research SECOMN Service

Running SSDP Discovery

Running State Repository Service

Running Storage Service

Running Synaptics Audio APO Service

Running Synaptics Audio Service

Running System Event Notification Service

Running System Events Broker

Running Task Scheduler

Running TCP/IP NetBIOS Helper

Running Text Input Management Service

Running Themes

Running Time Broker

Running UdkUserSvc_eba19

Running Update Orchestrator Service

Running User Manager

Running User Profile Service

Running VMware EUC USB Arbitration Service

Running VMware Experience Management Service

Running VMware Horizon Client

Running VMware KSM Session Notifier

Running VMware Netlink Supervisor Service

Running VMware Scanner Redirection Client

Running VMware Serial Com Redirection Client service

Running Web Account Manager

Running Web Threat Defense Service

Running webthreatdefusersvc_eba19

Running WildTangentHelper

Running Windows Audio

Running Windows Audio Endpoint Builder

Running Windows Connection Manager

Running Windows Defender Firewall

Running Windows Event Log

Running Windows Font Cache Service

Running Windows Image Acquisition (WIA)

Running Windows License Manager Service

Running Windows Management Instrumentation

Running Windows Presentation Foundation Font Cache 3.0.0.0

Running Windows Push Notifications System Service

Running Windows Search

Running Windows Security Service

Running Windows Time

Running WinHTTP Web Proxy Auto-Discovery Service

Running WLAN AutoConfig

Running WMI Performance Adapter

Running Workstation

Running WpnUserService_eba19

Running WSAIFabricSvc

Running XTUOCDriverService

Running Zoom Service for VDI Plugin Management

Running Zoom Sharing Service

Stopped AarSvc_eba19

Stopped ActiveX Installer (AxInstSV)

Stopped App Readiness

Stopped Application Identity

Stopped Application Layer Gateway Service

Stopped ASP.NET State Service

Stopped Auto Time Zone Updater

Stopped Avast Browser Update Service (avast)

Stopped Avast Browser Update Service (avastm)

Stopped Avast Secure Browser Elevation Service (AvastSecureBrowserElevationService)

Stopped AVCTP service

Stopped BcastDVRUserService_eba19

Stopped BitLocker Drive Encryption Service

Stopped Block Level Backup Engine Service

Stopped Bluetooth Audio Gateway Service

Stopped Bluetooth Support Service

Stopped BluetoothUserService_eba19

Stopped CaptureService_eba19

Stopped Cellular Time

Stopped Client Licence Service (ClipSVC)

Stopped CloudBackupRestoreSvc_eba19

Stopped COM+ System Application

Stopped Connected User Experiences and Telemetry

Stopped CredentialEnrollmentManagerUserSvc_eba19

Stopped Data Sharing Service

Stopped Declared Configuration(DC) service

Stopped Device Install Service

Stopped Device Management Enrollment Service

Stopped Device Management Wireless Application Protocol (WAP) Push message Routing Service

Stopped Device Setup Manager

Stopped DeviceAssociationBrokerSvc_eba19

Stopped DevicePickerUserSvc_eba19

Stopped DevicesFlowUserSvc_eba19

Stopped DevQuery Background Discovery Broker

Stopped Diagnostic Execution Service

Stopped Diagnostic Service Host

Stopped Distributed Transaction Coordinator

Stopped Downloaded Maps Manager

Stopped DuetUpdater

Stopped Embedded Mode

Stopped Encrypting File System (EFS)

Stopped Energy Server Service queencreek

Stopped Enterprise App Management Service

Stopped Extensible Authentication Protocol

Stopped Fax

Stopped File History Service

Stopped Function Discovery Provider Host

Stopped Function Discovery Resource Publication

Stopped GameInput Service

Stopped Google Chrome Elevation Service (GoogleChromeElevationService)

Stopped Google Updater Internal Service (GoogleUpdaterInternalService138.0.7194.0)

Stopped Google Updater Service (GoogleUpdaterService138.0.7194.0)

Stopped GraphicsPerfSvc

Stopped Hotpatch Monitoring Service

Stopped HV Host Service

Stopped Hyper-V Data Exchange Service

Stopped Hyper-V Guest Service Interface

Stopped Hyper-V Guest Shutdown Service

Stopped Hyper-V Heartbeat Service

Stopped Hyper-V PowerShell Direct Service

Stopped Hyper-V Remote Desktop Virtualization Service

Stopped Hyper-V Time Synchronization Service

Stopped Hyper-V Volume Shadow Copy Requestor

Stopped Intel Audio Service

Stopped Intel Optane Memory Service

Stopped Intel RST HFC Disable Service

Stopped Intel TPM Provisioning Service

Stopped Internet Connection Sharing (ICS)

Stopped IP Translation Configuration Service

Stopped Kerberos Local Key Distribution Center

Stopped KtmRm for Distributed Transaction Coordinator

Stopped Language Experience Service

Stopped Link-Layer Topology Discovery Mapper

Stopped Local Profile Assistant Service

Stopped MBVpnTunnelService

Stopped McpManagementService

Stopped MessagingService_eba19

Stopped Microsoft Account Sign-in Assistant

Stopped Microsoft Defender Antivirus Network Inspection Service

Stopped Microsoft Defender Antivirus Service

Stopped Microsoft Edge Elevation Service (MicrosoftEdgeElevationService)

Stopped Microsoft Edge Update Service (edgeupdate)

Stopped Microsoft Edge Update Service (edgeupdatem)

Stopped Microsoft iSCSI Initiator Service

Stopped Microsoft Software Shadow Copy Provider

Stopped Microsoft Storage Spaces SMP

Stopped Microsoft Windows SMS Router Service.

Stopped Mozilla Maintenance Service

Stopped Natural Authentication

Stopped Net.Tcp Port Sharing Service

Stopped Netlogon

Stopped Network Connected Devices Auto-Setup

Stopped Network Connections

Stopped Network Connectivity Assistant

Stopped Network Setup Service

Stopped Office 64 Source Engine

Stopped OpenSSH Authentication Agent

Stopped Optimise drives

Stopped P9RdrService_eba19

Stopped Parental Controls

Stopped Payments and NFC/SE Manager

Stopped PenService_eba19

Stopped Performance Counter DLL Host

Stopped Performance Logs & Alerts

Stopped Phone Service

Stopped PimIndexMaintenanceSvc_eba19

Stopped Portable Device Enumerator Service

Stopped Print Device Configuration Service

Stopped Printer Extensions and Notifications

Stopped PrintScanBrokerService

Stopped PrintWorkflowUserSvc_eba19

Stopped Problem Reports Control Panel Support

Stopped Quality Windows Audio Video Experience

Stopped Recommended Troubleshooting Service

Stopped ReFS Dedup Service

Stopped Remote Access Auto Connection Manager

Stopped Remote Desktop Configuration

Stopped Remote Desktop Services

Stopped Remote Desktop Services UserMode Port Redirector

Stopped Remote Procedure Call (RPC) Locator

Stopped Remote Registry

Stopped Retail Demo Service

Stopped Routing and Remote Access

Stopped Secondary Log-on

Stopped Sensor Data Service

Stopped Sensor Monitoring Service

Stopped Sensor Service

Stopped Shared PC Account Manager

Stopped Smart Card

Stopped Smart Card Device Enumeration Service

Stopped Smart Card Removal Policy

Stopped SNMP Trap

Stopped Software Protection

Stopped Spot Verifier

Stopped Steam Client Service

Stopped Still Image Acquisition Events

Stopped Storage Tiers Management

Stopped SysMain

Stopped Telephony

Stopped UnistoreSvc_eba19

Stopped UPnP Device Host

Stopped User Energy Server Service queencreek

Stopped UserDataSvc_eba19

Stopped Virtual Disk

Stopped VMware Digital Experience Telemetry

Stopped Volume Shadow Copy

Stopped WaaSMedicSvc

Stopped WalletService

Stopped Warp JIT Service

Stopped WebClient

Stopped Wi-Fi Direct Services Connection Manager Service

Stopped Windows Backup

Stopped Windows Biometric Service

Stopped Windows Camera Frame Server

Stopped Windows Camera Frame Server Monitor

Stopped Windows Connect Now - Config Registrar

Stopped Windows Encryption Provider Host Service

Stopped Windows Error Reporting Service

Stopped Windows Event Collector

Stopped Windows Insider Service

Stopped Windows Installer

Stopped Windows Management Service

Stopped Windows Media Player Network Sharing Service

Stopped Windows Mobile Hotspot Service

Stopped Windows Modules Installer

Stopped Windows Perception Simulation Service

Stopped Windows PushToInstall Service

Stopped Windows Remote Management (WS-Management)

Stopped Windows Update

Stopped Windows Virtual Audio Device Proxy Service

Stopped Wired AutoConfig

Stopped Wireless PAN DHCP Server

Stopped Work Folders

Stopped WWAN AutoConfig

Stopped Xbox Accessory Management Service

Stopped Xbox Live Auth Manager

Stopped Xbox Live Game Save

Stopped Xbox Live Networking Service

Stopped ZTHELPER

TimeZone

TimeZone GMT -5:00 Hours

Language English (United States)

Location United States

Format English (United Kingdom)

Currency $

Date Format dd/MM/yyyy

Time Format HH:mm:ss

Scheduler

17/06/2025 21:05; OneDrive Reporting Task-S-1-5-21-4202225435-4057633202-806399604-1001

17/06/2025 21:07; DriverMaxWelcome

17/06/2025 21:13; MicrosoftEdgeUpdateTaskMachineUA

17/06/2025 21:29; AvastUpdateTaskMachineUA

18/06/2025 07:43; MicrosoftEdgeUpdateTaskMachineCore

18/06/2025 08:35; Opera scheduled Autoupdate 1548635394

18/06/2025 15:00; Adobe Acrobat Update Task

18/06/2025 18:06; Opera scheduled Autoupdate 1746223548

18/06/2025 18:53; Opera scheduled assistant Autoupdate 1576845999

18/06/2025 19:42; IntelSURQC-Upgrade-86621605-2a0b-4128-8ffc-15514c247132

18/06/2025 20:25; OneDrive Standalone Update Task-S-1-5-21-4202225435-4057633202-806399604-1001

18/06/2025 20:29; AvastUpdateTaskMachineCore

19/06/2025 00:11; OneDrive Standalone Update Task v2

20/06/2025 10:00; Duet Updater

Application Starter - f1375f225883e83d52e8db9690775c3c

DriverMax Notification

DriverMaxAgent

DriverMax_RESTART

HPAudioSwitch

HPEA3JOBS

HPJumpStartLaunch

IntelSURQC-Upgrade-86621605-2a0b-4128-8ffc-15514c247132-Logon

OneDrive Startup Task-S-1-5-21-4202225435-4057633202-806399604-1001

RtkAudUService64_BG

USER_ESRV_SVC_QUEENCREEK

Hotfixes

Installed

17/06/2025 Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.431.61.0) - Current Channel (Broad)

Install this update to revise the files that are used to detect

viruses, spyware, and other potentially unwanted software. Once

you have installed this item, it cannot be removed.

16/06/2025 Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.431.53.0) - Current Channel (Broad)

Install this update to revise the files that are used to detect

viruses, spyware, and other potentially unwanted software. Once

you have installed this item, it cannot be removed.

13/06/2025 Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.431.20.0) - Current Channel (Broad)

Install this update to revise the files that are used to detect

viruses, spyware, and other potentially unwanted software. Once

you have installed this item, it cannot be removed.

13/06/2025 Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.431.20.0) - Current Channel (Broad)

Install this update to revise the files that are used to detect

viruses, spyware, and other potentially unwanted software. Once

you have installed this item, it cannot be removed.

13/06/2025 Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.431.4.0) - Current Channel (Broad)

Install this update to revise the files that are used to detect

viruses, spyware, and other potentially unwanted software. Once

you have installed this item, it cannot be removed.

13/06/2025 2025-06 Cumulative Update for Windows 11 Version 24H2 for x64-based Systems (KB5063060)

Install this update to resolve issues in Windows. For a complete

listing of the issues that are included in this update, see the

associated Microsoft Knowledge Base article for more information.

After you install this item, you may have to restart your computer.

13/06/2025 Windows Malicious Software Removal Tool x64 - v5.134 (KB890830)

After the download, this tool runs one time to check your computer

for infection by specific, prevalent malicious software (including

Blaster, Sasser, and Mydoom) and helps remove any infection that

is found. If an infection is found, the tool will display a status

report the next time that you start your computer. A new version

of the tool will be offered every month. If you want to manually

run the tool on your computer, you can download a copy from the

Microsoft Download Center, or you can run an online version from

microsoft.com. This tool is not a replacement for an antivirus

product. To help protect your computer, you should use an antivirus

product.

12/06/2025 Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.429.510.0) - Current Channel (Broad)

Install this update to revise the files that are used to detect

viruses, spyware, and other potentially unwanted software. Once

you have installed this item, it cannot be removed.

11/06/2025 Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.429.483.0) - Current Channel (Broad)

Install this update to revise the files that are used to detect

viruses, spyware, and other potentially unwanted software. Once

you have installed this item, it cannot be removed.

10/06/2025 Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.429.461.0) - Current Channel (Broad)

Install this update to revise the files that are used to detect

viruses, spyware, and other potentially unwanted software. Once

you have installed this item, it cannot be removed.

10/06/2025 Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.429.460.0) - Current Channel (Broad)

Install this update to revise the files that are used to detect

viruses, spyware, and other potentially unwanted software. Once

you have installed this item, it cannot be removed.

09/06/2025 Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.429.426.0) - Current Channel (Broad)

Install this update to revise the files that are used to detect

viruses, spyware, and other potentially unwanted software. Once

you have installed this item, it cannot be removed.

09/06/2025 Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.429.425.0) - Current Channel (Broad)

Install this update to revise the files that are used to detect

viruses, spyware, and other potentially unwanted software. Once

you have installed this item, it cannot be removed.

06/06/2025 Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.429.391.0) - Current Channel (Broad)

Install this update to revise the files that are used to detect

viruses, spyware, and other potentially unwanted software. Once

you have installed this item, it cannot be removed.

06/06/2025 Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.429.388.0) - Current Channel (Broad)

Install this update to revise the files that are used to detect

viruses, spyware, and other potentially unwanted software. Once

you have installed this item, it cannot be removed.

05/06/2025 Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.429.363.0) - Current Channel (Broad)

Install this update to revise the files that are used to detect

viruses, spyware, and other potentially unwanted software. Once

you have installed this item, it cannot be removed.

04/06/2025 Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.429.327.0) - Current Channel (Broad)

Install this update to revise the files that are used to detect

viruses, spyware, and other potentially unwanted software. Once

you have installed this item, it cannot be removed.

04/06/2025 Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.429.327.0) - Current Channel (Broad)

Install this update to revise the files that are used to detect

viruses, spyware, and other potentially unwanted software. Once

you have installed this item, it cannot be removed.

04/06/2025 Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.429.321.0) - Current Channel (Broad)

Install this update to revise the files that are used to detect

viruses, spyware, and other potentially unwanted software. Once

you have installed this item, it cannot be removed.

04/06/2025 Update for Microsoft Defender Antivirus antimalware platform - KB4052623 (Version 4.18.25050.5) - Current Channel (Staged)

This package will update Microsoft Defender Antivirus antimalware

platform’s components on the user machine.

03/06/2025 Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.429.321.0) - Current Channel (Broad)

Install this update to revise the files that are used to detect

viruses, spyware, and other potentially unwanted software. Once

you have installed this item, it cannot be removed.

03/06/2025 2025-05 Cumulative Update Preview for Windows 11 Version 24H2 for x64-based Systems (KB5058499)

Install this update to resolve issues in Windows. For a complete

listing of the issues that are included in this update, see the

associated Microsoft Knowledge Base article for more information.

After you install this item, you may have to restart your computer.

30/05/2025 Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.429.264.0) - Current Channel (Broad)

Install this update to revise the files that are used to detect

viruses, spyware, and other potentially unwanted software. Once

you have installed this item, it cannot be removed.

29/05/2025 Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.429.240.0) - Current Channel (Broad)

Install this update to revise the files that are used to detect

viruses, spyware, and other potentially unwanted software. Once

you have installed this item, it cannot be removed.

29/05/2025 Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.429.210.0) - Current Channel (Broad)

Install this update to revise the files that are used to detect

viruses, spyware, and other potentially unwanted software. Once

you have installed this item, it cannot be removed.

23/05/2025 Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.429.147.0) - Current Channel (Broad)

Install this update to revise the files that are used to detect

viruses, spyware, and other potentially unwanted software. Once

you have installed this item, it cannot be removed.

23/05/2025 Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.429.144.0) - Current Channel (Broad)

Install this update to revise the files that are used to detect

viruses, spyware, and other potentially unwanted software. Once

you have installed this item, it cannot be removed.

22/05/2025 Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.429.133.0) - Current Channel (Broad)

Install this update to revise the files that are used to detect

viruses, spyware, and other potentially unwanted software. Once

you have installed this item, it cannot be removed.

21/05/2025 Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.429.104.0) - Current Channel (Broad)

Install this update to revise the files that are used to detect

viruses, spyware, and other potentially unwanted software. Once

you have installed this item, it cannot be removed.

20/05/2025 Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.429.89.0) - Current Channel (Broad)

Install this update to revise the files that are used to detect

viruses, spyware, and other potentially unwanted software. Once

you have installed this item, it cannot be removed.

20/05/2025 Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.429.88.0) - Current Channel (Broad)

Install this update to revise the files that are used to detect

viruses, spyware, and other potentially unwanted software. Once

you have installed this item, it cannot be removed.

19/05/2025 Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.429.65.0) - Current Channel (Broad)

Install this update to revise the files that are used to detect

viruses, spyware, and other potentially unwanted software. Once

you have installed this item, it cannot be removed.

19/05/2025 Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.429.26.0) - Current Channel (Broad)

Install this update to revise the files that are used to detect

viruses, spyware, and other potentially unwanted software. Once

you have installed this item, it cannot be removed.

16/05/2025 Update for Windows Security platform - KB5007651 (Version 10.0.27840.1000)

This package will update Windows Security platform components

on the user machine.

16/05/2025 Update for Microsoft Defender Antivirus antimalware platform - KB4052623 (Version 4.18.25040.2) - Current Channel (Staged)

This package will update Microsoft Defender Antivirus antimalware

platform’s components on the user machine.

14/05/2025 Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.427.787.0) - Current Channel (Broad)

Install this update to revise the files that are used to detect

viruses, spyware, and other potentially unwanted software. Once

you have installed this item, it cannot be removed.

14/05/2025 2025-05 Cumulative Update for Windows 11 Version 24H2 for x64-based Systems (KB5058411)

Install this update to resolve issues in Windows. For a complete

listing of the issues that are included in this update, see the

associated Microsoft Knowledge Base article for more information.

After you install this item, you may have to restart your computer.

14/05/2025 Windows Malicious Software Removal Tool x64 - v5.133 (KB890830)