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any help would be appreciated [CLOSED]


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#1
cpayne2008

cpayne2008

    New Member

  • Member
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Logfile of HijackThis v1.99.1
Scan saved at 2:34:34 PM, on 8/23/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ISS\Bin\App\ISSERSRouterShim.exe
C:\Program Files\ISS\Bin\App\ERSRouterHelper.exe
c:\SvcTools\1.2.3\bin\lnchr.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\Program Files\ISS Trace\Bin\ISSTraceMonitorHost.exe
C:\Program Files\ISS Trace\Bin\ISSRetailTraceServer.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ISS Trace\Bin\ISSTraceFileMaintenance.exe
C:\Program Files\ISS Messaging\Bin\ISS.Messaging.Shell.NTService.exe
C:\svctools\pkg\swmeter\swmeter.exe
C:\Program Files\ISS\bin\system\service_start.exe
C:\Program Files\ISS\Bin\System\ISSTraceServer.exe
C:\Program Files\ISS\Bin\System\CheckPrimaryStatus.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\WINDOWS\System32\adsldpc9.exe
C:\WINDOWS\System32\asycfilt.exe
C:\SvcTools\1.2.3\bin\lnchr.exe
C:\WINDOWS\system32\spoolsvv.exe
C:\Program Files\Messenger\msmsgs.exe
C:\windows\system32\stonedrv.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\ISS\Bin\App\Watcher.exe
C:\Program Files\ISS\Bin\App\ISSHealthCheck.exe
C:\PROGRAM FILES\ISS\BIN\APP\TASKLISTENER.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Temporary Directory 2 for hijackthis.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.theupsstore.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R3 - URLSearchHook: (no name) - _{8952A998-1E7E-4716-B23D-3DBE03910972} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {8DA5457F-A8AA-4CCF-A842-70E6FD274094} - C:\PROGRA~1\COMMON~1\WinTools\WToolsT.dll (file missing)
O2 - BHO: (no name) - {A3C5C0CE-5122-E73A-AB92-E8EE67589A00} - C:\WINDOWS\system32\sysrq.dll (file missing)
O2 - BHO: (no name) - {C5FCEF71-27E8-066F-B42A-2917211C249D} - C:\WINDOWS\System32\goztofg.dll (file missing)
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [DrvLsnr] C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [POSStartUp] cmd /c start /min cscript.exe /nologo "\Program Files\ISS\Bin\App\BackofficeStartup.vbs"
O4 - HKLM\..\Run: [435e5eb640bb] C:\WINDOWS\System32\adsldpc9.exe
O4 - HKLM\..\Run: [d22d64653ac2] C:\WINDOWS\System32\asycfilt.exe
O4 - HKLM\..\Run: [TB_setup] C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\tb_setup.exe /dcheck
O4 - HKLM\..\Run: [SMA1.2.3] c:\SvcTools\1.2.3\bin\lnchr.exe --context=user --control-dir=c:\SvcTools\1.2.3\ctrl
O4 - HKLM\..\Run: [stonedrv] c:\windows\system32\stonedrv.exe
O4 - HKLM\..\Run: [spoolsvv] C:\WINDOWS\system32\spoolsvv.exe
O4 - HKLM\..\RunServices: [stonedrv] c:\windows\system32\stonedrv.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Tprw] C:\Documents and Settings\Administrator\Application Data\esem.exe
O4 - HKCU\..\Run: [Mcnx] C:\WINDOWS\System32\??anregw.exe
O4 - HKCU\..\Run: [180ClientStubInstall] "C:\temp\stubinstaller7003.exe"
O4 - HKCU\..\Run: [Windows update loader] C:\Windows\xpupdate.exe
O4 - HKCU\..\Run: [stonedrv] c:\windows\system32\stonedrv.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .NPSSView: C:\Program Files\Seagate Software\Viewers\ActiveXViewer\NPssView.dll
O15 - Trusted Zone: *.everdream.com (HKLM)
O16 - DPF: {D77EF652-9A6B-40C8-A4B9-1C0697C6CF41} (TikGames Online Control) - http://download.game...inematycoon.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://download.game...aploader_v6.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{8B43DE18-7721-4A23-9A91-CF0EBBBB3F0D}: NameServer = 153.2.242.115,153.2.244.155
O20 - Winlogon Notify: artm_newreg - C:\Documents and Settings\All Users\Documents\Settings\artm_new.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O21 - SSODL: CallBack Ware - {8e29f930-135a-4568-3338-24cbc8cbbfc1} - C:\WINDOWS\system32\pisia32.dll
O21 - SSODL: DCOM Server 2236 - {2C1CD3D7-86AC-4068-93BC-A02304BB2236} - C:\WINDOWS\system32\2236_28.dll
O21 - SSODL: ZGbVX - {D467E1FA-7ECD-4B50-BF77-5314B3C9F3CF} - C:\WINDOWS\system32\nn.dll (file missing)
O23 - Service: ISS ERS Router Shim (ISSERSRouterShim) - ISS Retail, Inc. - C:\Program Files\ISS\Bin\App\ISSERSRouterShim.exe
O23 - Service: ISSLoader - Unknown owner - C:\Program Files\ISS\bin\system\service_start.exe
O23 - Service: ISS Messaging Service (ISSMessaging) - ISS Retail, Inc. - C:\Program Files\ISS Messaging\Bin\ISS.Messaging.Shell.NTService.exe
O23 - Service: ISSStartServices - Unknown owner - C:\Program Files\ISS\bin\system\StartServices.exe
O23 - Service: ISS Retail Trace Server (ISSTracing) - ISS Retail, Inc. - C:\Program Files\ISS Trace\Bin\ISSRetailTraceServer.exe
O23 - Service: ISS Trace File Maintenance (ISSTracingMaint) - ISS Retail, Inc. - C:\Program Files\ISS Trace\Bin\ISSTraceFileMaintenance.exe
O23 - Service: ISS Trace Monitor Host (ISSTracingMon) - ISS Retail, Inc. - C:\Program Files\ISS Trace\Bin\ISSTraceMonitorHost.exe
O23 - Service: Software Management Agent 1.2.3 (SMA1.2.3) - Everdream - c:\SvcTools\1.2.3\bin\lnchr.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TSG Printer Tools (TSGPrinterTools) - Mail Boxes Etc. - c:\program files\ups\tsg printer tools\tsg.tools.printers.service.exe
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#2
Crustyoldbloke

Crustyoldbloke

    Old Malware Surgeon with a shaky scalpel

  • Retired Staff
  • 15,131 posts
Hello cpayne2008 and welcome to Geeks to Go

As an introduction, please note that I am not Superhuman, I do not know everything, but what I do know has taken me years to learn. I am happy to pass on this information to you, but please bear in mind that I am also fallible.

Please note that you should have Administrator rights to perform the fixes. Also note that multiple identity PC’s (family PC’s) present a different problem; please tell me if your PC has more than one individual’s setting, but continue with the fix.

Before we get underway, you may wish to print these instructions for easy reference during the fix, although please be aware that many of the required URLs are hyperlinks in the red names shown on your screen. Part of the fix may require you to be in Safe Mode, which will not allow you to access the internet, or my instructions!

You have quite a mixture of malware and Trojans. Let’s see what we can do.

Is this your ISP/Employer/PC supplier? UNITED PARCEL SERVICE, 340 MACARTHUR BOULEVARD, MAHWAH, NJ, 07430, US

I note that you are running HijackThis from its zipped archive; please create a new folder for it (for example C:\Program Files\Hijackthis\Hijackthis.exe) and move the programme into it. It is very important you do this before anything else since backup files can be deleted if they are not within their own folder!

Click My Computer, then C:\ and then Program Files.
In the menu bar, go to File>New>Folder. That will create a folder named New Folder, which you can right-click on and rename to HJT or HijackThis. Now you have C:\Program Files\HijackThis. Cut ‘n’ Paste your HijackThis.exe into it.

You do not appear to have any antivirus programme running on your PC; we must correct that immediately.

Download:
AVG ANTIVIRUS FREE EDITION

Install AVG, update its virus definitions and perform a full system scan before proceeding any further.

Look in your Control Panel’s Add/Remove Programs for:
PuritySCAN By OIN,
OuterInfo,
OIN or similar
Yazzle by Oin
Snowballwars by Oin
Cowabanga by OIN
or anything similar with Oin in it.
, click on it and click remove.

Reboot and delete this folder if found: C:\Program Files\PurityScan\

If it is not listed, download and run this uninstaller: outerinfo.com/OiUninstaller.exe

Tutorial for the uninstaller if needed

To start please download the following programmes, we will run them later. Please save them to a place that you will remember, I suggest the Desktop:

Killbox by Option^Explicit
CCleaner
Ewido Anti Spyware
combofix.exe

Please install, and update Ewido anti-spyware
  • Load Ewido and then click the Update tab at the top. Under Manual Update click Start update.
  • After the update finishes (the status bar at the bottom will display "Update successful")
  • Please select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
  • Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
  • Under "Reports"
  • Select "Automatically generate report after every scan"
  • Deselect "Only if threats were found"
  • Close Ewido. Do not run it yet.
Next, please reboot your computer in Safe Mode by doing the following:
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
  • Instead of Windows loading as normal, a menu should appear
  • Select the first option, to run Windows in Safe Mode.
For additional help in booting into Safe Mode, see the following site:

Safe Mode

  • In Safe Mode, load Ewido and click on the Scanner tab at the top and then click on Complete System Scan. This scan can take quite a while to run, so be patient.
  • Ewido will list any infections found on the left hand side. When the scan has finished, it will automatically set the recommended action. Click the Apply all actions button. Ewido will display "All actions have been applied" on the right hand side.
  • Click on "Save Report", then "Save Report As". This will create a text file. Make sure you know where to find this file again (I suggest the Desktop).
  • Please ensure you post that log in your reply.
Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R3 - URLSearchHook: (no name) - _{8952A998-1E7E-4716-B23D-3DBE03910972} - (no file)
O2 - BHO: (no name) - {8DA5457F-A8AA-4CCF-A842-70E6FD274094} - C:\PROGRA~1\COMMON~1\WinTools\WToolsT.dll (file missing)
O2 - BHO: (no name) - {A3C5C0CE-5122-E73A-AB92-E8EE67589A00} - C:\WINDOWS\system32\sysrq.dll (file missing)
O2 - BHO: (no name) - {C5FCEF71-27E8-066F-B42A-2917211C249D} - C:\WINDOWS\System32\goztofg.dll (file missing)
O4 - HKLM\..\Run: [435e5eb640bb] C:\WINDOWS\System32\adsldpc9.exe
O4 - HKLM\..\Run: [d22d64653ac2] C:\WINDOWS\System32\asycfilt.exe
O4 - HKLM\..\Run: [TB_setup] C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\tb_setup.exe /dcheck
O4 - HKLM\..\Run: [spoolsvv] C:\WINDOWS\system32\spoolsvv.exe
O4 - HKLM\..\RunServices: [stonedrv] c:\windows\system32\stonedrv.exe
O4 - HKCU\..\Run: [Mcnx] C:\WINDOWS\System32\??anregw.exe
O4 - HKCU\..\Run: [180ClientStubInstall] "C:\temp\stubinstaller7003.exe"
O4 - HKCU\..\Run: [Windows update loader] C:\Windows\xpupdate.exe
O4 - HKCU\..\Run: [stonedrv] c:\windows\system32\stonedrv.exe
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://download.game...aploader_v6.cab
O20 - Winlogon Notify: artm_newreg - C:\Documents and Settings\All Users\Documents\Settings\artm_new.dll
O21 - SSODL: CallBack Ware - {8e29f930-135a-4568-3338-24cbc8cbbfc1} - C:\WINDOWS\system32\pisia32.dll
O21 - SSODL: DCOM Server 2236 - {2C1CD3D7-86AC-4068-93BC-A02304BB2236} - C:\WINDOWS\system32\2236_28.dll

Now close all windows other than HiJackThis, then click Fix Checked. Please now reboot into normal mode.

Please install Killbox by Option^Explicit.
  • Please double-click Killbox.exe to run it.
  • Select Delete on Reboot
  • then Click on the All Files button.
  • Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):
C:\WINDOWS\System32\adsldpc9.exe
C:\WINDOWS\System32\asycfilt.exe
C:\WINDOWS\system32\spoolsvv.exe
C:\windows\system32\stonedrv.exe
C:\PROGRA~1\COMMON~1\WinTools\WToolsT.dll
C:\WINDOWS\system32\sysrq.dll
C:\WINDOWS\System32\goztofg.dll
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\tb_setup.exe
C:\WINDOWS\System32\??anregw.exe
C:\temp\stubinstaller7003.exe
C:\Windows\xpupdate.exe
C:\Documents and Settings\All Users\Documents\Settings\artm_new.dll
C:\WINDOWS\system32\pisia32.dll
C:\WINDOWS\system32\2236_28.dll
  • Return to Killbox, go to the File menu, and choose Paste from Clipboard.
  • Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt. Click OK at any PendingFileRenameOperations prompt (and please let me know if you receive this message!).
If your computer does not restart automatically, please restart it manually.

If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run Killbox, click here to download and run missingfilesetup.exe. Then try Killbox again.

There is almost certainly bound to be some junk (leftover bits and pieces) on your system that is doing nothing but taking up space. I would recommend that you run CCleaner. Install it, check the default setting in the left-hand pane, ensure you uncheck old prefetch data found under the system tab, and under the heading of Applications uncheck Ewido Security Suite log then click Analyze> Run Cleaner. You may be fairly surprised by how much it finds. Also click Issues then Scan for issues – fix selected issues

Double click combofix.exe & follow the prompts.

When it has finished, it will produce a log. Please post that log in your next reply.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Post back a fresh HijackThis log (from normal mode) and I will take another look.
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#3
Crustyoldbloke

Crustyoldbloke

    Old Malware Surgeon with a shaky scalpel

  • Retired Staff
  • 15,131 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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