[unearth203]

ihave been having trouble with my internet it disconnects every so often and i cant find the problem

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More info would be nice.

1. How long has this problem been occuring?
2. Was there anything you installed just before the problem began?
3. What type of internet connection do you have?
4. Who is your internet service provider?
5. What anti-virus and anti-spyware programs do you use?
6. What steps have you taken to try to fix the problem?
7. How old is your computer?
8. Does this problem just occur with Internet Explorer, or with other browsers?

Your description above is like me saying "my car doesn't always accelerate as fast as it should. What's wrong?"

Ya gotta provide more info

[computerwiz12890]

More info would be nice.

1. How long has this problem been occuring?
2. Was there anything you installed just before the problem began?
3. What type of internet connection do you have?
4. Who is your internet service provider?
5. What anti-virus and anti-spyware programs do you use?
6. What steps have you taken to try to fix the problem?
7. How old is your computer?
8. Does this problem just occur with Internet Explorer, or with other browsers?

Your description above is like me saying "my car doesn't always accelerate as fast as it should. What's wrong?"

Ya gotta provide more info

[unearth203]

it has been occuring for as long as i can remember, no i didnt install anything, cable internet connection, adelphia is the service provider, norton antivirus, changing the cords and reseting the modem are the only steps, i think about 6 years old we have windows 98 and xp it also has a pentium 3, it happens with all internet browersers that i ahve used and it dissconnects me from xbox live too

[computerwiz12890]

Try this first:

Download and install Tune Up 2006 Trial

Click on Clean up & Repair. Run TuneUp DiskCleaner. Delete all junk files. Afterwords, return to the Main Screen.

Click on Clean up & Repair. Run TuneUp RegistryCleaner. Fix all errors. Afterwords, return to the Main Screen.

Click on Optimize & Improve. Run TuneUp RegistryDefrag, which will take a few minutes and need a reboot.

After the reboot, start Tune Up again. Click on Optimize & Improve then click on TuneUp System Optimizer. Now click on Accelerate downloads and Internet surfing to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot.

After the reboot, start Tune Up again. Click on Optimize & Improve then click on TuneUp System Optimizer. In the menu to the left called "Wizards", choose System Advisor. Note some of the advice it tells you.


If no joy, let's see a HijackThis log:

Please download and run hijackthis Do a scan and then save a log. Take the log and ATTACH IT (do not post) to your next post. In order to attach it, you will either need to change the .log extension to .txt, or you will have to put the log into a compressed (zipped) folder.

We do not like to post hijackthis logs in sections other than the malware forum as we do not want to encourage people to post malware issues in this forum.

I am not looking for malware. I am looking for what programs or combinations of programs might cause this behavior. If I notice any malware, I will redirect you to the malware forum.