ive recently bought a laptop which when i download certain avi or divx video files and try to play then it crashes out. if i try to open it with media player through windows explorer, i get an error message where i get the option to report the fault to microsoft, aswell as this, media player and explorer is closed down and im taken to the desktop where everything goes blank for a second then refreshes and any windows applications i had open are closed down but anything else returns ok. if i try to open the file from within my dvd player it closes the player but has no effect on any window applications. even when i simply just click on it once within windows explorer and highlight the file, it shuts all windows applications down as it does when i try to play it. i have downloaded a codec programme which apparently tells me the files have supported codecs on the computer, so dont think its a codec. i have also burned the files to disc and tried them on my old desktop where they play fine without any problems at all. i found out yesterday a work collegue has the exact same problem and has no idea what the fault is either.
can anyone help, im getting desperate now