Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account

folders wont open

  • Please log in to reply

snow n surf

snow n surf

    New Member

  • Member
  • Pip
  • 1 posts
Whenever i try to open a folder from my desktop, or when i try to open my control panel, i get an error message (see below, its the bigger one of the two). it seems as though windows explorer isnt working.

i've already tried using the file here: http://support.micro...om/?kbid=329692

I have Nortan Antivirus, Spy Sweeper (could this be the problem?), and SP2.

Also, when my computer starts up, instead of having the automatic update start, i get an error (see below). This also happens when i try to manually start the Updates. :tazz: Attached File  Noname.bmp   24.04KB   269 downloadsAttached File  error_message.bmp   84.89KB   314 downloads
  • 0




    Retired Staff

  • Retired Staff
  • 11,365 posts
hijackthis log would be useful .. I would suggest reading the malware removal forum rules and posting a hijackthis log

The message at start up is a program used by HP to send out updates and special messages (like by more HP stuff) to your system, alert you to updates, etc.

The Folder opening message is indicative of a memory problem, probably because some program is incorrectly accessing or using a memory addresses needed by windows.

Seriously, what is it with malware writers these days? Their code absolutely stinks.....
  • 0

Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP